ResultsBI vs. Zoho Projects

Results.com would be a fantastic platform for a distributed team that has its data stored in a simple/single/common method and is looking for a single visual platform around which the culture of the company can collaborate, see relevant company metrics (and each other's metrics), and discuss the same. RESULTS.com is likely unnecessary for any team that is physically located together within an office and who can physically meet together. Such a scenario likely already has wall-projected charts and physically posted information. Further, we found RESULTS.com to be a bad choice for a company that has its data in several different locations, requiring the integration of several different APIs all coordinated together. Our somewhat complicated/disparate data simply didn't work well in the system to the point where people eventually were conditioned to NOT believe the numbers shown in RESULTS.com.

Incentivized

My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.

Incentivized

• It has a very nice graphical/visual display of metrics/KPIs that are fed into it.
• It has a fantastic meetings agenda and communication module that helped better connect our geographically distributed offices.
• It solved the problem we had of using several different platforms for each need - providing a central place for results-orientated information sharing and discussion.

Incentivized

• We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
• I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
• Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
• And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.

Incentivized

• Like all BI software, the pretty graphics and charts and information are only as accurate as what is put into the system. It does not have parameters that will flag suspect data, which became a problem as our data sources increased and the results.com integration required more and more results.com-side development.
• The promise of having the corporate mission/vision/values/etc. all connected to individual priorities and associated KPIs never came to pass. Being early adopters, we purchased partly on the promises of salespeople. As time marched on, support and development dropped off in favor of increasing their sales department.
• We believe, through our experience with results.com, that the company was built to sell quickly. That is, we believe the owner/s blasted through their funding in the first year to onboard as many users as possible so they could increase value for a quick sale. Then we believe that when the money was mostly spent, and there was no sale, the company had to become a normal, profitable, long-term business which led to expense cutting, a RIF of developers and customer support, and the resulting slowdown/stoppage/inability to develop and support the product. Our feeling in the last months on the platform was one where it seemed the employees/owners were unhappy and disgruntled to have to actually run it as a business and deal with customers. (This is our guess and belief based on what we saw over time and without any knowledge whatsoever on what was actually happening over there.)

Incentivized

• There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
• Reporting is not integrated - its a fairly expensive add-on.
• There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.

I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.

When it worked, it worked nicely. Unfortunately, it didn't work for us all the time - and less so as the months went on. So, although relatively "easy to use," it stopped providing value due to its data integration problems. Thus, when the data was incorrect, people stopped using it.

Incentivized

Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together

Incentivized

Has not been down to my knowledge.

Speed meets my expectations.

This is a solid 5 because the first year we had fantastic customer support. We had a comprehensive training, a (seemingly) dedicated support staffer, a fair amount of development help to integrate things, and consultations with people associated with RESULTS.com who have made a name for themselves in this general method of business operations. But, after the first year that mostly dried up. It was a 10 the first year, and a 1 the next years - averaging to a 5.

Incentivized

Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks

Incentivized

We have examined a variety of similar products both before, during, and after our time with results.com. We are currently using Sisense which is an entirely higher level than results.com in terms of B.I. - not only in the drill-down type of data access and reporting but certainly in its ability to handle multiple data sources effectively.

Incentivized

Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.

Incentivized

• We did not utilize a BI dashboard nor a standardized meeting agenda system before results.com so in that respect, it helped us establish a results/performance-orientated culture which was badly needed.
• Unfortunately, beyond that first year, results.com didn't keep up with our struggles with data imports. That, combined with the inability for us to see direct ROI $ increases, led us to eventually leave the platform. Unfortunately, they locked us into a longer term (even without providing promised services) and so we technically were on the system (but not using it) for 6+ months past the date where we'd all agreed it was not useful for anyone anymore.

Incentivized

• We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
• Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
• It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.

Incentivized