Zoho Projects

Zoho Projects

Score 8.1 out of 10
Zoho Projects


What is Zoho Projects?

Zoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho...
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Popular Features

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  • Team Collaboration (19)
  • Task Management (19)
  • Resource Management (18)
  • Mobile Access (18)

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per user/per month if billed annually



per user/per month if billed annually

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.zoho.com/projects/zohoproje…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.3Avg 7.6

Professional Services Automation

Features that support professional services organizations

7.1Avg 7.6
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Product Details

What is Zoho Projects?

Zoho Projects is a web-based project management and planning software that provides project teams with a web-based collaborative environment. It contains the requisite features for project management platforms, such as time and resource allocation to tasks, issue tracking, milestones, Gantt chart, timesheets and reporting tools, task workflow automation and a feed modeled after social networking sites with the goal of approachability. It also includes a bug tracking module specifically designed to support software development projects, and is integrated with other Zoho products including Zoho CRM. It manages documents, contains calendar and list views, a team intranet and chat, and more. Its functionality is expandable with apps (Google Apps) and Zoho Projects is mobile accessible.

Presently it is free to manage two projects in Zoho Projects. The vendor says relatively low cost paid versions, on three tiers, allow management of increasing numbers of projects (up to infinite with the top tiered Enterprise level) and increased storage space. Live customer support is accessible via email and chat.

Zoho Projects Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Invoicing
  • Supported: Integration with accounting software

Zoho Projects Screenshots

Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.

Zoho Projects Videos

Zoho Projects is an online project management tool that lets you plan, track and collaborate with ease. Effective project management software helps you organize your work, communicate with your team, and achieve your project goals, irrespective of whether you're a team of 5 or...
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Watch a quick demo on how to manage your projects successfully with Zoho Projects 7. Zoho Projects 7 is the latest version of our online project management tool. With more speed, complete UI makeover, and enhanced features and updates, it's an all-new take on how to effortlessly achieve project success.

Zoho Projects Integrations

Zoho Projects Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesCzech, Danish, Dutch, English(US), French, German, Italian, Japanese, Portuguese, Portuguese (Brazil), Russian, Spanish, Swedish, Chinese, Polish, Turkish, Korean

Frequently Asked Questions

Zoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.

Jira Software, Basecamp, and Trello are common alternatives for Zoho Projects.

Reviewers rate Team Collaboration and Email integration highest, with a score of 9.7.

The most common users of Zoho Projects are from Small Businesses (1-50 employees).
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(1-23 of 23)
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Score 9 out of 10
Vetted Review
Verified User
We use Zoho Projects to keep all of our project tasks in focus. Also, it's easier to use, and the capabilities for establishing integrations with other collaboration tools like Google Workspace are reliable. Also, it's faster to deploy templates and follow tasks for our projects to keep a proper track of our customer's projects to share all of the most important task highlights.
  • Collaboration
  • Cloud integration
  • Reporting and task tracking
  • Translation
  • Online support
We recommend Zoho Projects if you want to keep an eye on all of the most relevant KPIs about Project Management without doing a hard billing since we rely on a Cloud-based environment. Also, the possibility to have integration with other cloud collaboration tools is one of their most relevant points to manage our Projects easier.
Ashikujjaman Ra | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
It is being used by Digital Marketing department. Zoho Projects provides a user-friendly and intuitive design as well as a robust foundation. It also offers a mobile app that is compatible with both iOS and Android. It also does not come at a high price and is actually fairly reasonable. It also includes Ghannt charts and reports. It also has an easy-to-use calendar. It also has Zoho Docs and Zoho Sheet integrations.
  • It's generally simple to set up and use.
  • Options for advanced setup.
  • Tools for keeping track of time are essential.
  • Does not include premade templates.
  • Slightly unusual resource management view.
  • Increase support from customer team.
Team who lack for thousands of dollar may not try this. Those who need mobile support may not get benefit. These apps' resource management tools are also a failure. In addition, using software to manage many jobs at the same time is not a smart idea. It is difficult to work with when it becomes overloaded, thus it is not suggested for large groups. The project management software also lacks the flow chart app.
August 25, 2020

Zoho Projects

María Fernanda Cruz | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We use Zoho Projects to manage our software implementations. We do consulting projects that involve discovery, design, execution and training of software tools. We use this to assign tasks, keep track of progress, due dates, etc. as well as provide the client with information on what their tasks are, and visibility of progress.
  • Reports.
  • Time tracking.
  • Templates.
  • Customizable reports.
  • Better customization of dashboards.
  • Not very intuitive.
Services project management is awesome. You have issues/bug reports, time tracking, a lot of different levels and relationships between tasks, critical paths, automatically generated Gantt charts, resource utilization, etc. Construction is a little tricky, but you can definitely pull it off. I would say manufacturing type of projects isn't an adequate fit.
Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks.
January 21, 2020

Would not purchase again

Emily Muhoberac | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
We implemented Zoho projects across the entire professional services side of our organization. We used it as our primary project management system for client work, helping coordinate cross-functional teams. Before Zoho, we were using Basecamp and having trouble tracking projects (our team is part of 100s of projects at a time, so the Basecamp format was messy). We were hoping Zoho's structure would make more sense for our organization.
  • Swiss Army Knife: The suite of Zoho projects can be tailored to fit the needs of any business. It's great to have a bunch of different software offerings that will work together seamlessly.
  • Task Customization: Zoho allows you to customize your tasks more than other platforms (add start dates, due dates, dependencies, subtasks...)
  • UI: I wouldn't say Zoho was ever pleasant to use. Having used Asana for many projects in the past (and believe it's one of the prettiest, most intuitive options), I found Zoho extremely clunky. It's also missing basic functionality like recurring tasks.
  • Too Complex: We are a technically-minded team, but project management novices. Zoho offers too much customization and due to the poor UI, it was tough to make it our own without the help of our CTO.
Zoho is well-suited for:
  • Teams with advanced technical expertise that can get the most out of the customization.
  • Newer teams that need an inexpensive, Swiss-army knife solution while they build their tech stack.
  • Teams that are used to working with the UI of legacy software.
We did not leverage support often -- neither good nor bad experience.
Score 9 out of 10
Vetted Review
Verified User
We were looking for a project management tool that we could gear towards live events, which our former PM tool was not well suited to. Zoho Projects allows us to do that, particularly utilizing the calendar for the important dates/milestones, and the forums to put all the relevant information in. We use it across the organization, but primarily within our operations department to plan and schedule live events.
  • The calendar is very intuitive
  • The forums work very well for sharing information between the team
  • Email notifications for calendar events
  • Occasionally buggy and has service outages
  • The time tracking is not the smoothest
  • Mobile version is almost unusable
Projects is great as a PM tool within a small to medium team where information sharing and due dates (or event dates in our case) need to be visible to the whole team. Anytime the information is updated, I can choose to notify the entire team, or just the team members that the update is pertinent to.
When we first joined Projects, support was iffy at best. We had some tickets that were several days outstanding, some bugs we reported that got no response, etc. However, in the last year, that has changed exponentially. We get quick responses from the support team now, and they are quick to resolve any issues we have for the most part.
Vikash Kumar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
As a team leader, I am always conducting meetings with clients; I always search for a new and effective place for my projects. The best part of the Zoho Projects is that it's free and is an online cloud base, project management. The best part of this is that there is no restriction for creating projects. Right now, only my designing team is using this, but it will be implemented to all department if our work with Zoho Projects is successful.

We run many projects at the same time, and time management was critical. Due to its excellent APIs is has very flexible work management. We can switch to different projects at any time and can share with other partner easily.
  • Can create many projects at the same time and its very easy to switch between projects
  • Very cheap and useful
  • Give full control of the activity by their manager.
  • User-friendly interface
  • I often have login issue, and it has some minor bugs
  • Invoice function seems useless sometimes
As the team leader, I often work on two to five project at the same time. It's not so easy to keep an eye on all at the same time, but due to Zoho Projects, my team keeps me updated through it. Zoho Projects has a great project tracking feature and has an easy task management interface. It gives me easy to switch between many projects at the same time, and I think no other software does that now.

I have some things that I don't like, so much like my main issue was login problem, and the invoice creating option is useless. Sometimes, I found the performance chart confusing. It hard some time to understand the chats in the beginning.
Now, this is the saddest part of this software that they don't have an excellent customer support team. I find it challenging to connect with there support team. Like during my login error issues, my team contacted them for tech support; they take a long time compared to the other company software support, and I find it hard to explain the situation to them.
Jaideep Tibrewala | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Zoho Projects is mainly being used at the project manager and management level to document tasks and issues, assign them owners, and track their progress to completion. It substitutes what we would have otherwise done with MSP, Excel and even Trello and Asana. It provides an online collaborative environment for us to keep ourselves aligned to our targets and goals. The availability of a mobile app is an added bonus to tracking activities.
  • No restrictions on number of projects you can create. Easy to switch between projects in the same online interface vs managing multiple files.
  • Ability to create workflow automations that trigger on event based activities, which enables standardization of processes.
  • Ability to share projects with outside vendors/project participants and improve the collaborative nature of Project management.
  • More flexibility on making the user interface more compact (like Excel or MSP). Current interface is well spaced, but some users may like a more compact view.
  • More simplified Gantt Charts that help us understand progress and dependencies.
  • Ability to export projects to Excel for sharing with others we can't/don't want to bring on to Zoho projects
Zoho Projects is well suited for corporates who want to make project management a more collaborative tool rather than a PM managed tool. It's well suited for startups where founders/co-founders come from large corporate settings and prefer to use comprehensive project management tools over new age tools like Asana and Trello. Its well suited for those who appreciate the importance of dependencies between tasks and want to build and track comprehensive plans for their projects.
While I have not used the customer support for Zoho Projects extensively, all of the other Zoho tools that I use have an extensive Knowledge Base, very active public forum where people respond quickly, in-built live-chat to chat with a customer service representative, and plenty of videos on YouTube to learn different aspects of the software.
Score 7 out of 10
Vetted Review
Verified User
Zoho Projects was used as a collaboration tool across the company to track project status, timelines, and manage workloads. The tool gives you the ability create dependency task lists that start backward or forward. Integrations were helpful. Reports were used for internal visibility and assisted with overall management and expectations. Overall the tool was very easy to use with a simple user interface.
  • Simplistic User Interface
  • Ability to track projects forward or backward
  • Comprehensive & Robust functionality
  • Task & Time Tracking could use some additional refining
  • Need for a larger knowledge base and help sections - Have to figure out a lot on my own or calling their help desk
  • UI could use some improvements
Zoho Projects is a cloud-based project management solution designed for small and mid-size companies. It offers project scheduling and budgeting, which allows project managers to define project tasks, assign them to their teams, estimate project costs and follow up on in-progress tasks. Zoho Projects works well for collaboration of project management, issue tracking, managing overall workflow, setting timelines and overall expectations.
Customer services and support was great. I was able to get someone on the phone to assist where needed. Online support could use some ramping up but overall there are enough resources to get through any bumps. Their team is very responsive and makes sure you get a resolution for your solution.
Score 3 out of 10
Vetted Review
Verified User
We currently decided to not use Zoho any longer. I have a small Accounting business, and myself and my partner tried to use Zoho for many months to organize our projects and keep up with projects that were in a pending status, completed as well as reoccurring. It was a struggle to use this software based on the lack of customization we wanted and needed. It worked well for client data storage and campaign process, but overall it did make the cut as being our project management solution long term.
  • It's easy to enter data.
  • Sends out daily reminders (to my inbox).
  • It had a nice calendar feature.
  • It needs to have more customization.
  • Features were too basic.
  • It's hard to reach support and training features.
It worked well for reoccurring projects when you have the same items as a template base, and it was easy to create new projects from templates. However, it was cumbersome to customize and lacked a good conversation history for storing information that a team could easily find and respond. I did like the integration features, especially the calendar functionality. It was also very difficult to get support. I found that there was overall a lack of good support when trying to learn the product. I prefer to learn on my time instead of having to schedule time with someone live. Our current software has training clips to help learn the features of the software fast, and it is very convenient when I needed it. I felt that this product could have used more time in the beta phase before being rolled out. There needed to be more upgrades for common features that just were just not there yet.
Support was not well trained. Most times being on the support calls were frustrating. It was mainly because the system could not handle our requests and therefore made the support staff feel inadequate.
Vinoth kanagaraj ☁☁ | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We have used it to manage the team timesheet management and project management. We used it across my Information technology team to manage all ongoing projects. Easy to manage assignments in a single place, Export functionality to submit the client is very easy. It offers a single place to manage the entire organization projects.
  • Reporting and exporting funtionallity
  • Time Sheet and Dashboards
  • Project Dashboard
  • Portablity across all machine and tabs
  • Integration with leave management system and attendance system
  • Calendar integration
Enterprise-level project management. The following features, we liked while using Global Reports functionality: User management, Apps, and Integration. When it comes to the multi-project environment and multi-department collaboration Zoho suits well for Project management. Activities management looks good for the entire team. Approval workflows are suits complex environment as well. Also, User Timesheet management
HR activities like events management. It's easy to manage the approvals and leave approvals.
James McQuillin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Our organization has recently adopted Zoho Projects for our usability and user research division. It is being used to view, track, and manage individual tasks as well as the overall status of projects, each of which typically involve 5-15 team members. Often times each of our roles and responsibilities are essential to the project as a whole but do not always cross paths in the way of day-to-day tasks. Zoho Projects is aiming to provide us all with a central location to see project statuses without the need to reach out via email, phone, Slack, Skype, or any other means of communication.
  • Multiple views are available which allow me to choose which is easiest for me to review my projects and tasks.
  • The ability to see others' tasks and responsibilities helps me to see where a project is in its timeline and estimate or know exactly when my tasks will be available and need to be completed.
  • The dashboard view offers customizable widgets so I can truly make my dashboard work for me by only displaying the pieces that are relevant to my work and not be bombarded with illustrated graphs of data that have no relevance to my responsibilities.
  • Onboard training seemed a bit lackluster as far as my feeling excited and/or prepared to dive right into using Zoho. (In fairness, as our organization is early in the adoption phase, few projects have been implemented into Zoho and so there is not a lot to explore just yet).
  • No initial drive or motivation to get started. Generally I am excited to use and explore new software or SAAS but, for reasons I have not yet identified, I did did not feel this with Zoho. Instead I quickly adopted a procrastination mindset of "I'll take a look at this later."
My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
Score 9 out of 10
Vetted Review
Verified User
We use Projects to manage on-boarding clients. We have about 6 people working on any given project startup, so this allows us to assign tasks to everyone involved and clearly see when something is done so the next steps can move on. This has greatly increased our efficiency!
  • Easy to define templates for task lists and projects
  • Easy to see tasks by day and by project to always know what's ready or missing
  • Easy to assign tasks to team members ad-hoc to ensure tracking is complete
  • Google Docs integration would simplify our workflow immensely
  • More customizable data storage
Well suited to organize teams who share tasks to complete a common goal or project. Less well suited if you have lots of data to share and update between members.
Bryan Buford | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We are using Zoho Projects as our core project management tool. We utilize phases down to projects down to tasks as our base structure for the year. We build those into Zoho to help us track timelines and accountability. We use it at a department head level. We do not use it for specific task management at a base team member level.
  • The software allows for the inclusion of multiple users.
  • It has multiple report options to generate result data .
  • It lets you organize and process task lists with more structure.
  • It could offer better integration with other software like Google Docs and Gmail, etc.
  • The document storage component doesn't work great with a wide variety of documents. It looks good, but in functionality we find it lacking and prefer to use more traditional cloud storage.
It's a great project management tool and offers a variety of reporting options. If you're looking for true project management, with timelines, tasks, and accountability, then Zoho can execute at a high level. If you're looking for more task-oriented software like Asana or ToDo programs, then Zoho is a poor match.
Score 9 out of 10
Vetted Review
Verified User
Our offshore software development team uses Zoho Projects to manage the projects they perform for us. This consists of full-stack development, from database storage to frontend web and mobile apps. We use it regularly to write up bugs and enhancements and monitor project progress. When we started working with this team we used Skype to communicate, but that resulted in a lot of things falling through the cracks. Zoho Projects helped us make sure everything gets triaged, and acted upon if necessary.
  • Ease of customization, without introducing a level of complexity that makes it difficult to manage.
  • Simple workflows for common tasks like adding and assigning issues.
  • Integration with other Zoho tools for organization-wide collaboration and information sharing.
  • The user interface design tends to lag behind other similar products.
  • Reporting tools are limited.
  • Requires customization to be suited for a real agile workflow.
Zoho Projects is a great solution for smaller companies looking to implement their first pass at task/bug tracking. It has more than enough functionality to last for a few years but is unlikely to be a tool that supports hundreds of users. It is especially suited for people who have limited experience implementing business applications because it is very simple to get up and running with the default implementation.
Vivek Jaiswal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use Zoho Projects to manage different projects undertaken by the company. It's being primarily used for product management task planning and execution. We also used projects for bug tracking and resolution because it was easy to understand and simple to operate. The best thing about Zoho Projects is the ability to switch between list and kanban mode, which allows my teams from different departments use Zoho Projects as per their liking.
  • It's particularly easy to get started for development projects. You can easily set it up with milestones for your projects and keep the activities on track.
  • Bug reporting and tracking is good, although there are better tools in the market now. However, for a small startup, the free package of zoho projects adds huge value
  • The best thing I liked about Zoho Projects was the ability to switch between kanban and list mode. This helps me give a clear picture of where we are with different types of activities, and then show me a list of activities with their details in one listical view.
  • I think providing more functionality that can be directly used in a Scrum team would add immense value to the product.
  • Reporting could be better. It might be that I wasn't aware of all reporting features, but I definitely struggled with getting insights from reports.
  • Integration with Gitlab would help.
For a small startup that is looking for a free tool to stay organised with their task lists and teams, this is the product they should opt for. It is a good product to help you keep your projects on track but not best suited for a mature Scrum team. There are better tools available for such use cases.
Score 10 out of 10
Vetted Review
Verified User
We use Zoho Projects in our organization for project planning, scheduling and information management. It helps us break complex projects into milestones, tasks and subtasks. Its features are very helpful in the management of the project in its various phases and it also integrates with other tools we use like Zoho Books for managing the projects’ finances and clients’ billing.
  • The best tool for planning projects (for non-certified project planners or beginners).
  • It allows the division of complex projects in milestones, tasks, and subtasks, and to schedule activities according to deadlines.
  • It is also good for task monitoring and projects discussion.
  • The best features: Mobile app, project organization, calendar, and email integration.
  • Some minor UI bugs in the web app and the mobile app (but can be fixed or patched).
  • No possibility of cloning or copying repetitive projects with all the content and people managing the projects (could help gain a lot of time especially on complex long projects with a lot of milestones and tasks).
  • Time management
  • Project workflow analysis and bug-fixing
  • Exposure and communication with the teams for a better understanding of the past, present and future situations of each and every project
  • Task management and bug reporting and resolving tools
  • It also supports future planning of upcoming projects too
Hansa Sharma | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Zoho projects to manage all activities in our organisation. Every sprint and project milestone is tracked on Zoho projects. We have a no bosses culture at Simpliance, hence every action and reaction is based on what an employee does on Zoho projects. All performance is linked to meeting timelines defined on Zoho.
  • Simple and easy to set up and start using
  • Very effective for projects and tech sprints for a software development company like ours
  • Very rare to find any bugs or data loss
  • Allows seamless collaboration and monitoring
  • Constant innovation and new features which keep us loyal
  • Excel reports could be more easy to download
  • Meeting rooms should become part of the projects as it will enable further collaboration
Organizations that want to track everything under the sun should use Zoho Projects. Smaller teams that don't want to invest too much on project management will also benefit.
Stephen Lalla | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Zoho Projects integrates seamlessly with the full suite of other Zoho apps which makes it a necessity if you're using the other Zoho suite of products. But as a stand alone it functions as well. Consider this, everyone has multiple projects that there managing at all time. It doesn't matter if it's a simple project that you do on a regular basis, that big annual event, or ongoing quarterly projects like preparing reports. The thing is, most projects big and small have multiple moving parts and keeping track of those part is paramount to the successful completion of every project. Zoho Projects allows you to create project task lists on the fly or if you're really smart, you'll build and save a template to use for repeating or similar projects. Now here's where it gets super cool. You can have a project template with a long list that is automatically assigned to different users and can be task or time dependent. So instead of spending all of your time managing the project, Zoho Projects manages the project yet you still get the do the work. There is also a feature which allows you to track time, completion percentages, and billing.
  • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
  • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
  • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
  • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
  • It would be great if some of the project printing functions could be enhanced. I love the way it visually looks on screen but on paper not so great.
  • Pricing isn't crazy expensive at $25/month per user but would be great if there was a discount provided or a package deal if using many of the other Zoho Suite of products.
  • The trial allows for 1 Project which is nice but I don't think it adequately allows someone to properly evaluate the app and to get a feel for it. Seems like allowing about 5 would be a much better way for someone to get the feel for it.
Any task group that can fall under the heading of a project whether you work it alone or in a team collaboration setting. And if it's something that is repeated as part of the company's normal operations i.e. web design, the creation and use of a template will significantly speed up the process as well as make sure no steps are missed. The challenge is deciding on including the necessary tasks without being too insane. What I've found is it's better to err on the side of insanity initially, and then you can group some tasks together under the same heading if they are typically done at the same time as each other and by the same person.
Hannibal Pharaon | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
It manages to connect staff with things on their "to-do list" and puts a timeline on things that need to get done. We will be using Projects as a way to track items that need to be checked off as weeks roll. We find it useful in assigning responsibility and pushing folks to complete tasks. Attaching JPGs and document files and usage of comments simplifies the process.
  • Assigning Tasks
  • Including artwork and banner ads that need to get implemented in web development
  • Assigning timelines and deadlines
  • Having them be monitored by other team members
  • Accountibility
  • Comments sometimes buffer and don't get published immediately.
  • Projects is good but there is a need to make deliverability more urgent with a point system rewarding those staff members that are most prolific in completing tasks and punishing those that are not as good (or timely), much like the FACEBOOK news-feed rating in likelihood of getting speedy response time while MESSAGING.
  • Chronological vs. IMPORTANT outstanding tasks that need TLC
It is very suited if users in a company use it more so, and not so much so if user interactivity is not encouraged.
Khashi Rahmani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • The ability to track multiple projects at the click of a button: Zoho Projects has the unique feature to jump between identical screens of a project (E.G., viewing tasks) in one click. You can select another project at the top nav-bar, and instantly be put at the same screen as the previous project, but for the now selected one. When viewing resources, tasks lists, its easy to jump to other projects without sifting through multiple channels to see the same information.
  • Staying on top of tasks: Zoho has a variety of ways of telling users that they have tasks due or that are overdue. There are different mechanisms that allow easy tracking: Email confirmations, a clear and concise user dashboard, and also a Google Calendar integration that keeps employees abreast of what tasks they should be engaging in.
  • The famous Gantt Chart: As an Engineering company, the Engineers that use the software have found the Gantt Chart feature both simple and productive. Having the ability to customize the charts with filters and convert them to PDFs allows any department to easily relay project timelines both internally and externally without having superfluous information left in the visuals. When showing accounting tasks or sales tasks within a project, users can easily with as little as two clicks, get the information they need in Gantt Chart format and ready to print.
  • Support Feature: Currently Zoho does not offer direct phone support. They allow emailing to customer care and on rare occasions will ask to setup a phone conference to discuss details/problems that users are experiencing. The turn around time on getting questions answered is mediocre at best. In urgent cases, one can expect at least 6-8 hours before a response is given.
  • Customer Access: Although Zoho does offer a customer portal for clients to view project timelines and details, it has little ability to manage what exact information a client can see. There are general limitations in privacy where you either allow a customer to see all information, some, or little at all. There is no 'nit picking' where you have to conceal certain information.
  • Requesting Features: When it comes to business-specific needs, Zoho does not seem to be thrilled about adding customization to our company. Asking for items such as an 'information sheet' for a project that would need to be filled prior to creation seems to be a daunting task and replies from support are generalized saying they 'will implement in the future'.
Unfortunately I have yet to use the software outside of a Project Management in Engineering scenario so it would be hard to say where it would not work. In general this would not be suitable for highly-complex project that require multiple clients and outsourcing.
Sudip Chakraborty | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Zoho projects is used across the whole organization for both internal and external (client) projects. It allows us to organize all company and project level activities in one place that is acceessible by everyone we provide access to at a reasonable cost. It also allows us to track and report on time spent on activities within projects.
  • Zoho Projects is web-based so anyone can access it.
  • Zoho Projects has a fairly comprehensive set of features for project management, task and time tracking.
  • The pricing is reasonable and affordable for small businesses.
  • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
  • Reporting is not integrated - its a fairly expensive add-on.
  • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
1. Level of project management sophistication - if you are used to Microsoft Project this will seem very basic.
2.While the basic version is quite inexpensive, it gets a little expensive as you upgrade to higher levels (e.g. bugs module, premium).
Generally quite good.
February 25, 2015

Don't go solo, go Zoho!

Cassandra Stephens | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Zoho Projects is being used by the whole organization to track client and in-house projects. Our billing model is either per-project pricing or in increments of 15 mins and Zoho Projects tracks time so many ways. It is so easy for an employee to enter their time and for project managers to then extract that information and for billing to use that information to populate invoices.
  • There are so many ways to log hours! Each employee can choose the method that works best for them. Having choice empowers the employees.
  • The BugTracker feature is amazing! The BugTracker allows custom fields to better fit our needs. Also, the ability to add files, images and comments to each issue has saved us time and headaches!
  • The reports export with all of the important information we and our clients need.
  • Zoho Projects can be customized in so many ways. No matter what your company does or in what field, Zoho Projects will work for you!
  • Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate and the new keyboard shortcuts are amazing!
  • Within a task, to log hours you must scroll all the way to the bottom. If there are a lot of entries, this can be tiresome. The Add Log Hours link should be at the top of the entries.
  • The default font size in Pages is very small. Even if you select all of the text and increase the font size, any links will remain in the small font size. You must edit the source code to change the font size of links.
  • In the Timesheet Calendar view, it would be helpful to break apart the non-billable and billable on hover like it does when you hover over the Time Log column in Tasks.
It's so easy to customize to fit the needs of any company. I use it in a small company setting but see if working for a much larger company as well. The price is reasonable and very competitive. Unlike some other "standard" project management solutions, Zoho Projects isn't overly complicated or daunting to use.
Zoho does everything I need for a small business. If you have to do a lot of heavy computing then this may not be the product for you but if you need to stay on top of projects and keep teammates updated, this product may just suit all of your immediate needs.
Score 8 out of 10
Vetted Review
Verified User
  • Task assignment and time tracking for project and service work by customer.
  • Specifically, we set up clients as distinct projects and use the milestones, task lists, and tasks to manage deliverables. Zoho allows us to track time per task and generate invoices
  • Generates easy report to create invoices.
  • There is no differentiation between a task’s duration (ie, budgeted hours) and due date. These are linked in Zoho Projects, which is fairly useless for a project management tool.
  • I don’t believe we can add custom fields to tasks, only to bugs (which we don’t use). This is a major weakness.
  • Self-taught
Questions are answered in an acceptable time frame.
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