Very Similar Features to the Competition, but Much Easier to Use
Anonymous | TrustRadius Reviewer
June 28, 2018

Very Similar Features to the Competition, but Much Easier to Use

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Zoho Projects

Our offshore software development team uses Zoho Projects to manage the projects they perform for us. This consists of full-stack development, from database storage to frontend web and mobile apps. We use it regularly to write up bugs and enhancements and monitor project progress. When we started working with this team we used Skype to communicate, but that resulted in a lot of things falling through the cracks. Zoho Projects helped us make sure everything gets triaged, and acted upon if necessary.
  • Ease of customization, without introducing a level of complexity that makes it difficult to manage.
  • Simple workflows for common tasks like adding and assigning issues.
  • Integration with other Zoho tools for organization-wide collaboration and information sharing.
  • The user interface design tends to lag behind other similar products.
  • Reporting tools are limited.
  • Requires customization to be suited for a real agile workflow.
  • Increased productivity of off shore team when we were added to their Zoho Projects implementation.
  • A searchable history of changes that allows us to identify exactly when and why a change was made.
  • Identification of areas of the software platform that are most resource intensive from a development perspective.
Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
Zoho Projects is a great solution for smaller companies looking to implement their first pass at task/bug tracking. It has more than enough functionality to last for a few years but is unlikely to be a tool that supports hundreds of users. It is especially suited for people who have limited experience implementing business applications because it is very simple to get up and running with the default implementation.

Zoho Projects Feature Ratings

Task Management
10
Resource Management
8
Gantt Charts
6
Scheduling
6
Workflow Automation
7
Team Collaboration
8
Support for Agile Methodology
5
Support for Waterfall Methodology
10
Document Management
7
Email integration
7
Mobile Access
5
Timesheet Tracking
8
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
6
Invoicing
6
Project & financial reporting
7
Integration with accounting software
8