Zoho Projects, though not instinctively-enticing, is efficient and feels very promising
James McQuillin | TrustRadius Reviewer
November 30, 2018

Zoho Projects, though not instinctively-enticing, is efficient and feels very promising

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Zoho Projects

Our organization has recently adopted Zoho Projects for our usability and user research division. It is being used to view, track, and manage individual tasks as well as the overall status of projects, each of which typically involve 5-15 team members. Often times each of our roles and responsibilities are essential to the project as a whole but do not always cross paths in the way of day-to-day tasks. Zoho Projects is aiming to provide us all with a central location to see project statuses without the need to reach out via email, phone, Slack, Skype, or any other means of communication.
  • Multiple views are available which allow me to choose which is easiest for me to review my projects and tasks.
  • The ability to see others' tasks and responsibilities helps me to see where a project is in its timeline and estimate or know exactly when my tasks will be available and need to be completed.
  • The dashboard view offers customizable widgets so I can truly make my dashboard work for me by only displaying the pieces that are relevant to my work and not be bombarded with illustrated graphs of data that have no relevance to my responsibilities.
  • Onboard training seemed a bit lackluster as far as my feeling excited and/or prepared to dive right into using Zoho. (In fairness, as our organization is early in the adoption phase, few projects have been implemented into Zoho and so there is not a lot to explore just yet).
  • No initial drive or motivation to get started. Generally I am excited to use and explore new software or SAAS but, for reasons I have not yet identified, I did did not feel this with Zoho. Instead I quickly adopted a procrastination mindset of "I'll take a look at this later."
  • As a user (not purchaser) of Zoho, I cannot assess ROI financially but instead as a time-saver for myself. Having a central location to see the status of all my active projects is very convenient.
  • Being able to see all my active and upcoming tasks is critical to ensure I do not miss something I had written on a post-it note or saw in an email but got lost or overlooked in the shuffle and business of other projects.
My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.

Zoho Projects Feature Ratings

Task Management
8
Resource Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Team Collaboration
8
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
Not Rated
Email integration
Not Rated
Mobile Access
10
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated