TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rev.io PSA

    Score8.1 out of 10
    N/AFounded in 1984, Tigerpaw developed and offers an end-to-end software professional services automation (PSA) software solution that ties all aspects of the business into a single application. Tigerpaw aims to help users around the world to sell more, service clients better and grow their businesses faster.N/A

    TempWorks Software

    Score6.6 out of 10
    N/AWith a mobile ATS and CRM browser-based solution, TempWorks offers recruiters and sales teams tools to stay ahead. With a fully open API for integration development, a customizable user interface design, accessibility on any device, and weekly automatic updates of new features, TempWorks Beyond aims to deliver all the elements for your staffing agency's success.N/A
    Pricing
    Rev.io PSATempWorks Software
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Rev.io PSATempWorks Software
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Rev.io PSATempWorks Software
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Rev.io PSA and TempWorks Software
    Feature
    Rev.io PSA
    -
    Ratings
    TempWorks Software
    4.2
    3 Ratings
    61% below category average
    Job Requisition Management00 Ratings6.33 Ratings
    Company Website Posting00 Ratings3.52 Ratings
    Publish to Social Media00 Ratings3.02 Ratings
    Job Search Site Posting00 Ratings2.52 Ratings
    Customized Application Form00 Ratings5.73 Ratings
    Resume Management00 Ratings5.33 Ratings
    Duplicate Candidate Prevention00 Ratings5.33 Ratings
    Candidate Search00 Ratings4.73 Ratings
    Applicant Tracking00 Ratings6.33 Ratings
    Collaboration00 Ratings5.03 Ratings
    Task Creation and Delegation00 Ratings2.02 Ratings
    Email Templates00 Ratings4.02 Ratings
    User Permissions00 Ratings4.02 Ratings
    Notifications and Alerts00 Ratings2.02 Ratings
    Reporting00 Ratings4.03 Ratings
    Best Alternatives
    Rev.io PSATempWorks Software
    Small Businesses
    Autotask PSA
    Score7.6 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    Workday Professional Services Automation
    Score8.2 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    Planview AdaptiveWork
    Score8.8 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Rev.io PSATempWorks Software
    Likelihood to Recommend
    1.0
    (1 ratings)
    5.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    5.7
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    5.5
    (2 ratings)
    User Testimonials
    Rev.io PSATempWorks Software
    Likelihood to Recommend
    Rev.io PSA
    Tigerpaw Unleashed, according to Trust Radius is no longer being marketed. If it worked correctly, it has the potential to be great software for Enterprise level businesses. We chose the Unleashed version so that the technicians could use it in the field. It does take a lot of information to get the software up and running
    Incentivized
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    TempWorks Software
    TempWorks is a really great tool overall, especially in tracking the recruitment process. Managing candidate info is easy with TW, and the messages feature helps to notate any and all candidate interactions. On my end I don't use the other functionalities of the software, but I do enjoy being able to pull up a variety of reports in order to track my own set goals in regard to my performance.
    Incentivized
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    Pros
    Rev.io PSA
    • ability to dispatch tech's to service calls
    Incentivized
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    TempWorks Software
    • Helps keep candidate information and documentation organized
    • Assists in tracking progress of candidates during the hiring process
    • Easily allows access to client information for recruiters
    Incentivized
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    Cons
    Rev.io PSA
    • When training, during the overview of a chapter the examples tend to be from a prior version and do not reflect current software.
    • In my experience when things don't work the way you think they should being told to go back and read the chapter that you read 5 times before is not helpful.
    • I my experience when they know that there is an issue and the software is not working they keep billing you.
    • They like to tell you that they are escalating the problem. You never see a resolution and they do not get back to you . You have to keep calling them.
    • They acknowledge that you are having issues and state that there will be a credit. I have not seen one.
    • In my opinion, training is filled with jargon and no glossary.
    Incentivized
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    TempWorks Software
    • [I believe] Customer Service is terrible.
    • [In my experience,] responsiveness is terrible.
    • [I feel] ease of use isn't great.
    • [In my opinion,] processes take too long, too many steps.
    Incentivized
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    Usability
    Rev.io PSA
    No answers on this topic
    TempWorks Software
    It works well enough
    Incentivized
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    Support Rating
    Rev.io PSA
    No answers on this topic
    TempWorks Software
    I give this a zero on all fronts. In fact, I tried to reach out to the CEO multiple times to help me resolve challenges we were having and he did not respond to me once. Had he responded we probably would still be with them today.
    Incentivized
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    Alternatives Considered
    Rev.io PSA
    No answers on this topic
    TempWorks Software
    The way in which I utilize TW now is a bit antiquated compared to the online portals that I used with Bullhorn and Crelate. I think the simplicity of the funtionality of TW is much easier to navigate than Bullhorn and Crelate, however I think it really depends on your permissions of use, flexibility in customization, etc. I feel as though Bullhorn did a great job of search functionality, as it was easier to search for candidates on the online platform with a search bar up top that you could literally type anything into and the candidate would automatically populate under the search bar. Ex. If I were looking up a candidate by their phone number, I would start typing it in any format (3176541277 or 317-654-1277 or (317) 654-1277) and no matter what the corresponding candidate would pop up as I typed. Same with email, first or last name, etc.
    Incentivized
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    Return on Investment
    Rev.io PSA
    • Gigantic waste of time and resources
    Incentivized
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    TempWorks Software
    • It is not good at notifications
    • It does not send paystubs out regularly
    • The search engine does not search the whole system
    Incentivized
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    ScreenShots