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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Revel Systems

    Score8.9 out of 10
    N/ARevel Systems, from the company of the same name headquartered in San Francisco, is a point of sale (POS) system for restaurants, bars, and related businesses (e.g. bakeries, wineries, etc) which can be extended to provide workforce management, menu and table management, and also a customer loyalty program.

    $99

    *per month

    SkyTab POS

    Score8.1 out of 10
    N/ASkyTab POS (formerly Harbortouch POS) delivers a touch-screen point of sale system that will streamline your business operations and automate your management activities. SkyTab is a product from Shift4.

    $29.99

    per month

    Pricing
    Revel SystemsSkyTab POS
    Editions & Modules
    POS software cost
    $99
    *per month
    Payment Systems
    $0
    Echo POS Systems
    $39
    per month
    Elite POS Systems
    $69
    per month
    Salon & Spa
    $69
    per month
    Offerings
    Pricing Offerings
    Revel SystemsSkyTab POS
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*This rate is available to clients billed annually who include a 3-year Revel Advantage contract. Minimum purchase of two terminals required. Implementation Fee: On-boarding is $674.00. Flat rate processing fee.—
    More Pricing Information
    Best Alternatives
    Revel SystemsSkyTab POS
    Small Businesses
    Square POS
    Score9 out of 10
    Square POS
    Score9 out of 10
    Medium-sized Companies
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    Enterprises
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Revel SystemsSkyTab POS
    Likelihood to Recommend
    9.0
    (6 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Revel SystemsSkyTab POS
    Likelihood to Recommend
    Revel Systems
    It is very well suited for a one or two location operation. When we got up into the 7 venues and the high volume of sales/traffic, is where things started to get a little jumbled up. The scanning functions and UPC generation is very effective when dealing with keeping track of 7 locations. The "open check" feature is a BIG problem for us, as orders would be made, but the system allowed you to go onto the next order without collecting payment for the previous
    Incentivized
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    Shift4
    Harbortouch is a powerful and robust POS system. After using other methods and training on a couple of different designs, Harbortouch is far ahead of the rest regarding functionality, ease of use, and error-free transactions. It has an excellent reporting tool that is easy to use and "item" editing features that make using the system quick and easy. As checkout is in process, and the customer keeps changing their mind, or the cashier makes errors, the system makes it very quick and easy to edit to keep the transaction in process.
    Incentivized
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    Pros
    Revel Systems
    • Revel Systems is a very simple POS to operate for our employees
    • They are constantly improving and updating
    • Revel has integrated with COMO
    • Reporting is very straight forward and easy to use
    Incentivized
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    Shift4
    • Solid robust system
    • Easy use from entering to editing
    • Great reporting
    Incentivized
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    Cons
    Revel Systems
    • We experienced multiple system failures when first implementing Revel.
    • Occasionally we would have separate orders/tables merge or disappear entirely, which we could not attribute to user error.
    • Some reporting limitations that our finance department needed
    Incentivized
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    Shift4
    • Harbortouch as well as many other "large" companies these days could use improvement in the customer service/technical department.
    • An easy reset button would be nice for the occasion the card reader locks up
    Incentivized
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    Likelihood to Renew
    Revel Systems
    We have put an incredible amount of time into the set up, organization and clean up of this product. Now that it is working and flowing a little better, it would be inconvenient and potentially a bad move if we were to go anywhere else now.
    Incentivized
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    Shift4
    No answers on this topic
    Usability
    Revel Systems
    It can be a bit difficult at the beginning but gets easier as long as you are taking advantage of Revel University, Help, and Customer Service when you get stuck
    Incentivized
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    Shift4
    No answers on this topic
    Support Rating
    Revel Systems
    We got excellent support from Revel whenever we needed it. I personally worked with several Revel client support reps, and they were all extremely dedicated and helpful in assisting with any problem we had.
    Incentivized
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    Shift4
    No answers on this topic
    Implementation Rating
    Revel Systems
    Not for this one
    Incentivized
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    Shift4
    No answers on this topic
    Alternatives Considered
    Revel Systems
    • Square - Used Square with our entire menu for over 3 months. Doesn't handle food applications well.
    • Shopkeep - While promising, doesn't offer a delivery management in any way, and online ordering is handled through third-party which is more expensive and more time-consuming to manage.
    Incentivized
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    Shift4
    We currently use Harbortouch and TouchBistro at our restaurant. We were going to switch to just using TouchBistro because Harbortouch's customer support and technical team were having trouble believing we were having ongoing issues with our system. Unfortunately, it took us telling Harbortouch that we were leaving them for them to get to the root of the system's problems. Finally, they worked three days straight to fix all of the issues. We decided to keep both systems for now as Harbortouch has a much more robust system. Still, each uses different credit card processing companies, so hopefully, we can avoid downtime during our three-month, hectic tourist season. Now that Harbortouch fixed all of the issues, their system is much more robust and powerful.
    Incentivized
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    Return on Investment
    Revel Systems
    • Huge ROI, we took time to implement and customize our interface and it now saves us loads of time.
    • We have almost endless data to look back on and help make business decisions
    • It's easy to train, which reduces labor.
    Incentivized
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    Shift4
    • Harbortouch makes each transaction very quick and easy so we can keep up during busy times to keep the orders flowing.
    • Harbortouch has a good online system so customers can order online during our busy times when we are too busy to keep up with the phones.
    • Harbortouch allows us to handle more orders during busy times than other systems we experimented with.
    Incentivized
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