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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ReviewTrackers

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    ReviewTrackers is software that enables businesses to manage, analyze and collect reviews from customers. This solution provides a method for businesses to engage with their customers.

    $49

    Per Month, Per Location

    SOLIDWORKS

    Score8.7 out of 10
    N/ADassault Systemes offers SOLIDWORKS, a computer-aided design (CAD) system for education and manufacturing supporting 2D or 3D design, electrical design, simulations, and product development with collaboration tools.

    $1,295

    per year

    Pricing
    ReviewTrackersSOLIDWORKS
    Editions & Modules
    Professional Plan
    $49
    Per Month, Per Location
    Enterprise Plan
    $59
    Per Month, Per Location
    Solidworks Annual Subscription
    1,295
    per year
    Solidworks Standard
    3,996
    per standalone license
    Offerings
    Pricing Offerings
    ReviewTrackersSOLIDWORKS
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ReviewTrackersSOLIDWORKS
    Considered Both Products
    ReviewTrackers
    No answer on this topic
    Dassault Systemes
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    32 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    30 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    32 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    24 Answers
    Features
    ReviewTrackersSOLIDWORKS
    Computer-Aided Design Software
    Comparison of Computer-Aided Design Software features of ReviewTrackers and SOLIDWORKS
    Feature
    ReviewTrackers
    -
    Ratings
    SOLIDWORKS
    8.8
    3 Ratings
    16% above category average
    3D Modeling00 Ratings9.83 Ratings
    2D Drafting00 Ratings9.43 Ratings
    Rendering and Visualization00 Ratings7.93 Ratings
    Parametric Design00 Ratings7.62 Ratings
    Collaboration and Sharing00 Ratings9.62 Ratings
    Compatibility with other software and formats00 Ratings9.83 Ratings
    Assembly Design00 Ratings9.23 Ratings
    Simulation and Analysis00 Ratings6.22 Ratings
    Documentation and Annotation00 Ratings9.42 Ratings
    Customization and Extensions00 Ratings9.43 Ratings
    Best Alternatives
    ReviewTrackersSOLIDWORKS
    Small Businesses
    Trustpilot
    Score6.8 out of 10
    Onshape
    Score6.4 out of 10
    Medium-sized Companies
    PowerReviews
    Score7.8 out of 10
    Onshape
    Score6.4 out of 10
    Enterprises
    Bazaarvoice
    Score7.6 out of 10
    PTC Creo
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ReviewTrackersSOLIDWORKS
    Likelihood to Recommend
    10.0
    (23 ratings)
    9.7
    (58 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    10.0
    (2 ratings)
    Usability
    9.1
    (1 ratings)
    8.9
    (5 ratings)
    Support Rating
    9.1
    (1 ratings)
    5.2
    (16 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ReviewTrackersSOLIDWORKS
    Likelihood to Recommend
    ReviewTrackers
    Some key questions would include how many users need to view the reviews, what functionality is given to the various users and how often the reviews need to be delivered. Those were important options for us in choosing this platform. Knowing we could customize the reports for each user was a nice feature.
    Incentivized
    Read full review
    Dassault Systemes
    As a mechanical engineer, it is one of the best tools to just start modeling and engineering with. The UI tools are intuitive and engineering analysis such Mold Analysis, FEA, are great! Other 3D CAD modeling tools have a longer learning curve to master. All in all, if you're not planning to design an entire airplane with large assembly files, then Solidworks is your tool!
    Incentivized
    Read full review
    Pros
    ReviewTrackers
    • Review Trackers has a great support team! Any questions or concerns I had were answered promptly and handled quickly!
    • Review Trackers makes requesting reviews more professional with their customized templates. They also make it easy to direct patients to whichever particular review sites we'd like them to review on.
    • Review Trackers has made monitoring our online traffic and reviews much easier. The dashboard is very user friendly and easy to navigate.
    • Review Trackers is great with their email notifications. I love getting to work and seeing that a new review has been left!
    Incentivized
    Read full review
    Dassault Systemes
    • The collaborative work environment is a cool and useful feature where groups of people can work on the same model at the same time, and SOLIDWORKS ensures that you don't overwrite each other's work.
    • The ease and amount of customization options are very useful for creating a personalized and intuitive user interface, whether SOLIDWORKS is your native CAD package or not.
    • It is very easy to quickly edit a model you have already created. The software allows sketch and feature editing without having to take the time to actually enter the sketch/feature environment.
    • The use of configurations and configurations-specific dimensions in the same sketch is very useful for creating different forms of the same part
    Incentivized
    Read full review
    Cons
    ReviewTrackers
    • I wish reviews came in immediately. I know there are technical challenges for doing this, but it would allow my team to respond to customers immediately rather than sometimes having to wait until the next day.
    • I'd like to be able to manage users through locations, meaning I want to open a location in the dashboard and manage users from there rather than managing locations from the user management section. This would make it a little easier to make sure that the right users have been assigned to the right locations.
    • Audits of review site URLs set for my locations should be automated. I have to go in every so often to make sure everything is still accurate. If accurate URLs are not set reviews will not be pulled.
    Incentivized
    Read full review
    Dassault Systemes
    • Save DWG 2D files in inches or metric easily, defaults to metric and has to be manually converted to inches
    • When using the sketch feature, the ability to disable ALL references. If I don't know the exact shape and I want to draw/adapt my design, it harshly interprets the references which have no value to me. The easiest exact is to think about when you have a Microsoft Word document that has a lot of formatting, photos, tabs, etc. If you accidentally hit the "enter" key, you can explode the formatting and everything goes crazy. SW does this to me, I just want to "doodle" my sketches, edit/delete/etc and not be bound by arbitrary references.
    • For the sketch feature, ability to use a DraftSight plugin of some sort. I'm super fast in DS, if I could draw using the commands in SW then I would probably never open DS again and convert to SW full time. Currently, I only use SW as a way to convert 3D files so I can build everything in DraftSight.
    Incentivized
    Read full review
    Likelihood to Renew
    ReviewTrackers
    No complaints. For a great price, we get exactly what we need out of it. Templates for review requests, as well as the ability to monitor the requests coming in and what our patients are saying about our services. It also gives the patients easy access to a direct link to review sites.
    Incentivized
    Read full review
    Dassault Systemes
    We have absolutely no reasons to not keep with SolidWorks for the foreseeable future.
    Incentivized
    Read full review
    Usability
    ReviewTrackers
    It was super easy to access the dashboard and view everything that was going on. I also love the review request template ... it's great at the end of the week starting to see reviews come in.
    Incentivized
    Read full review
    Dassault Systemes
    I have been using SOLIDWORKS for around 12 years as of writing this review, so have learned where most things are and how they work. When first starting out it was quite daunting, but the interface is well laid out with like functions near each other which made finding new functions relatively easy.
    Incentivized
    Read full review
    Support Rating
    ReviewTrackers
    They are always there when I need them, and there has never been an issue with the support team. They are prompt with their responses and always very polite and eager to help me out. I also frequently have them asking me if there is anything additional they can do, which I greatly appreciate
    Incentivized
    Read full review
    Dassault Systemes
    We have an unusual arrangement. We don’t pay for support, but we’re partnered with a VAR for second-tier support.
    I work with other users if I have questions but when we’ve had to ask the VAR, they always have answers. It appears that all of the VARs have access to a support platform from DS SOLIDWORKS that helps them answer most questions.
    Incentivized
    Read full review
    Implementation Rating
    ReviewTrackers
    LOVE REVIEW TRACKERS.
    Incentivized
    Read full review
    Dassault Systemes
    No answers on this topic
    Alternatives Considered
    ReviewTrackers
    We did some internet searches for a product like this and we found that review trackers had what we were looking for. I was able to call the day I decided to move forward with the product and arrange for a demo. I signed up the same day and am very satisfied with the outcome.
    Incentivized
    Read full review
    Dassault Systemes
    Onshape is a direct competitor. It has great entry level pricing and it is easy to access with no installation required. Being a web based app there is sometime some lag being based in NZ. Management also have concerns over where the data is stored on the cloud. With SW we can control where it is stored
    Incentivized
    Read full review
    Return on Investment
    ReviewTrackers
    • ReviewTrackers has met each expectation we have set with ease. We've been able to maintain a more visible presence in the public review space, showing our past and potential guests we are engaged and take their feedback seriously.
    • We are able to set goals for our properties to try and receive a higher score year over year for specific platforms and this wouldn't be possible without ReviewTrackers ability to have the entirety of each property's historical data.
    Incentivized
    Read full review
    Dassault Systemes
    • Creation of small 3D pieces to generate cash flow.
    • Not being able to create 3D sculptures with this tool, and not being able to fulfill the client's requirements.
    • To be able to sell high visual quality simulations for companies that hire the service.
    Incentivized
    Read full review
    ScreenShots

    ReviewTrackers Screenshots

    Screenshot of Dashboard on a mobile deviceScreenshot of 100+ review sites for greater visibility into business feedback.Screenshot of ReviewTrackers for business reputation management