Riskified

Riskified

37 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Riskified	Score 8.9 out of 10	Enterprise companies (1,001+ employees)	Riskified, headquartered in Tel Aviv, helps businesses to realize the potential of eCommerce by making it safe, accessible, and frictionless. Their eponymous platform allows online merchants to create trusted relationships with their consumers. Leveraging machine learning that benefits from a global merchant network, the platform identifies the individual behind each online interaction, helping merchants eliminate risk and uncertainty.	N/A

Pricing

Riskified

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Riskified
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Riskified
Considered Both Products	Riskified Verified User Analyst Chose Riskified In my opinion Riskified was more open to discuss and explain in details the servicess that they can offer Incentivized Helpful? Verified User Director Chose Riskified I would say that the main difference between Riskified and Signifyd is the level of client service, which drives success in other aspects. We did not have a dedicated account manager with Signifyd, so there was no one to deal with issues. Signifyd's billing is also very messy, … Incentivized Helpful? Verified User Manager Chose Riskified None Incentivized Helpful? Verified User Executive Chose Riskified Riskified has steadily outperformed our previous screening vendor year after year. We continue to see improvements in our approval rates, callback rate, and chargeback rate, as well as a continued effort to improve their products for the most effectiveness possible. Riskified's … Incentivized Helpful? Verified User Manager Chose Riskified Riskified was a one stop shop compared to Kount. Incentivized Helpful? Harrison Gutierrez Sr Manager of SMB Operations Chose Riskified Easy to use solution, API based, and the beacon was easy to implement. Incentivized Helpful? Verified User Engineer Chose Riskified These platforms ensure accurate fraud detection, follow-up for disputes, and provide detailed information through reports. Incentivized Helpful? Verified User Team Lead Chose Riskified We decided in favor of Riskified since cost/benefit wise was the best product. It is maybe less complete than its competitors, but you don't always need to be the "ultimate universal" solution to everything if you do your job well Incentivized Helpful? Verified User Consultant Chose Riskified NA Incentivized Helpful? Verified User Contributor Chose Riskified Have not used other products aside from Riskified yet. Incentivized Helpful? David Malka Chief Sales Officer Chose Riskified Much more robust and offers better detection and protection. Incentivized Helpful?
Top Pros	Pro Easy to use Pro Ease of use Pro Quick and easy
Top Cons	Minus Missing functionality Minus Additional information Minus Search functionality

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	Riskified
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User Ratings
	Riskified
Likelihood to Recommend	8.4 (19 ratings)
Likelihood to Renew	9.1 (1 ratings)
Support Rating	7.4 (18 ratings)

User Testimonials
	Riskified
Likelihood to Recommend	Riskified To prevent CNP fraud in travel industry I believe that Riskified is well suited To prevent ATO, if you have customers that they dont use credit cards and they pay by bank transfer I believe that is not well suited Incentivized Verified User Anonymous Read full review
Pros	Riskified Collaboration; Riskified builds strong relationships with their clients and works to always meet the clients' needs Ascend; This is a great way for Riskifieds clients to meet, collaborate and learn from each other Innovations; Riskified puts a huge emphasis on listening to their clients and finding a way to meet their needs, whether it's chargeback related, fraud screening related or abuse related. Incentivized Verified User Anonymous Read full review
Cons	Riskified Missing functionality/ explanation: not having full understanding why some orders with multiple "red flags" are accepted/approved by Riskified Missing functionality: It would be great if there was an option to resubmit an order after approving a second look (so that the customer doesn't have to place a second order) The support I've received isn't always uniform (sometimes the agent will ask me to provide additional information about an order, sometimes they won't. It seems to be random?) Incentivized Verified User Anonymous Read full review
Support Rating	Riskified One of the most impressive things about Riskified, that really sets them apart from their competitors, is their client service. We have a dedicated account manager who is highly knowledgeable about both Riskified and our business and is very easy to work with. Riskified has supported us as our business has grown and evolved. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Riskified We decided in favor of Riskified since cost/benefit wise was the best product. It is maybe less complete than its competitors, but you don't always need to be the "ultimate universal" solution to everything if you do your job well Incentivized Verified User Anonymous Read full review
Return on Investment	Riskified Since implementing and working with Riskified we have seen a steady decrease in our fraud losses on our e-commerce orders. Riskified is able to quickly adjust its models to mitigate new trends By eliminating the need to "challenge" orders we have been able to save on staffing needed for manual review and we have seen a decrease in callback rates for our fraud reviewed orders. Incentivized Verified User Anonymous Read full review
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