TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rithum

    Score6.2 out of 10
    N/ARithum is a commerce network that helps brands, suppliers, and retailers work together to deliver connected e-commerce experiences. The Rithum platform helps brands and retailers accelerate growth, optimize channel operations, and scale product offerings.N/A

    Veeqo

    Score9.9 out of 10
    Small Businesses (1-50 employees)
    Veeqo enables retailers to manage their inventory, purchase orders, accounts, shipping and profit reports across all of their sales channels, in one centralized place. The vendor’s value proposition is that unlike most inventory management systems Veeqo allows users to manage their shipping as well. Whereas other systems require users to add on additional shipping software. With Veeqo, users can bulk print up to 100 labels at a time at the click of a button. If users also have…

    $70

    per user

    Pricing
    RithumVeeqo
    Editions & Modules
    No answers on this topic
    Starter
    $70
    per user
    Professional
    $130
    per user
    Business
    $200
    per user
    Premium
    $380
    per user
    Plus
    $680
    per user
    Offerings
    Pricing Offerings
    RithumVeeqo
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptional$200 per user
    Additional Details——
    More Pricing Information
    Community Pulse
    RithumVeeqo
    Considered Both Products
    Rithum
    Chose Rithum
    Our brand is growing online at a rapid clip, and we wanted a platform that would scale accordingly. The feature that really sold us was the automatic workflows. If we want a certain type of product that's going to a customer in a certain state to ship a certain way, we could …
    Incentivized
    Veeqo.com
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    RithumVeeqo
    Likelihood to Recommend
    1.0
    (11 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    7.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    RithumVeeqo
    Likelihood to Recommend
    Rithum
    Excellent for marketplace sellers with a lot of products - or those with a high turnover of SKUs. Not well suited to the small seller with only a few SKUs to promote. Also probably not suited to someone who only cares about a single marketplace. The real strength of it comes from managing multiple marketplaces through a single system.
    Incentivized
    Read full review
    Veeqo.com
    If you are an online seller using multiple channels e.g. Amazon, website, eBay, etc. this is essential. All orders arrive in one place. By pre-entering all your item dimensions and weights, you can book the shipping with a courier using a single click. This saves literally hours of time each day and allows you to spend time focusing on growing your business and answering emails rather than just booking shipping. This alone makes veeqo essential.
    Incentivized
    Read full review
    Pros
    Rithum
    • Complex, Yet Simple Navigational Interface: ChannelAdvisor is a beast, but navigating through their platform is relatively straightforward. The overall heirarchy is very well put together.
    • One Feed to Rule Them All: With ChannelAdvisor, all we have to do is connect our inventory to their system once. Instead of having to construct and connect dozens of different product feeds to our internal inventory system, we simply connect to ChannelAdvisor and use the same single feed to build out all others' website templates.
    • Product Mapping Made Easy: Mapping product attribute data across a multitude of unique online marketplaces and digital marketing sites can seem like a daunting task. ChannelAdvisor does a great job of simplifying this process, providing easy-to-understand and manage feed templates containing helpful descriptions and categorization.
    • Business Rules and Lookup Lists: I use these all the time when "transforming" our raw inventory data to the specifications of any given feed. They are extremely helpful and super easy to build.
    • Efficient Product Optimization: Instead of having to deal with the time-consuming task of making minute changes to thousands and thousands of skus, ChannelAdvisor allows you to automate these changes in a matter of minutes. It's much more scalable for our business.
    Incentivized
    Read full review
    Veeqo.com
    • Allows us to ship orders without having to book manually, saves a lot of time.
    • Allows us to keep track of stock levels.
    • Allows us to produce invoices, packing slips, custom forms etc automatically
    Incentivized
    Read full review
    Cons
    Rithum
    • Lack of customization, documentation, tutorials, support for the premium webstore
    • Lack of innovation. My client was told that the basic web store was being replace by the premium web store so they needed to upgrade. In my opinion the basic web store was actually much more flexible and robust than the premium web store. Now (it has been less than 2 years) they are making my client switch from the premium web store to "Shopify" and they are charging more money for this. My client was charged to upgrade each time and the process to upgrade was expensive, time consuming, and very convoluted. ChannelAdvisor needs to invest in their technology and migrate data for ChannelAdvisor changes technology. But the experience as an end user is very frustrating since the way of doing things keep changing and not always for the better result for the customer.
    • Channel Advisor needs better support. Help Desk, knowledge base, etc. there are a lot of things you can do with ChannelAdvisor but it is my experience that nothing is very straight forward and there are many different potential problems you will run into and ChannelAdvisor points the finger at "Google" or "Amazon" or "Ebay" instead of helping solve a problem from end to end.
    • It is quite expensive for what it does. I would not have advised my customer to use their product but they were so entrenched that they had no other choice.
    Read full review
    Veeqo.com
    • Allow notes to be deleted/edited by the author, sometimes people make a mistake
    • When creating invoice templates etc, guidelines would help everything line up
    • When using the search function, have search check the notes section as well
    Incentivized
    Read full review
    Likelihood to Renew
    Rithum
    Without ChannelAdvisor, our business wouldn't be where it is today so the idea of NOT renewing is out of the question. By not renewing we would have to hire more employees and have more of a workload for existing employees. By keeping costs low and employees effecient we have been able to grow exponentially.
    Read full review
    Veeqo.com
    No answers on this topic
    Implementation Rating
    Rithum
    Better control of scope between the resources on both sides involved would allow for better change management.
    Read full review
    Veeqo.com
    No answers on this topic
    Alternatives Considered
    Rithum
    Our brand is growing online at a rapid clip, and we wanted a platform that would scale accordingly. The feature that really sold us was the automatic workflows. If we want a certain type of product that's going to a customer in a certain state to ship a certain way, we could make that happen automatically without any human touch! Wow!
    Incentivized
    Read full review
    Veeqo.com
    The staff found ShipStation hard to use. We are struggling to set it up and found that the interface was not intuitive like veeqos was. We were doubtful that it could outperform veeqo in the main areas which are important to us, usability and time-saving. Veeqo also has a clean UI.
    Incentivized
    Read full review
    Return on Investment
    Rithum
    • This is an expensive tool that takes time to implement properly. You have to be ready to absorb costs and in downtime not selling.
    • Once set up well, it has some advantages that help with sale increases and fewer headaches.
    • We now use the same amount of people but have absorbed about 25% more business coming in.
    Incentivized
    Read full review
    Veeqo.com
    • Has saved staff huge amounts of time, which is now used on customer acquisition
    • Allowed staff to keep track on order issues though the notes section and tagging staff
    • Using the invoice, custom form templates has helped ensure orders to EU don't have customs issues
    Incentivized
    Read full review
    ScreenShots

    Veeqo Screenshots

    Screenshot of Order ScreenScreenshot of Exporting OrdersScreenshot of Products ScreenScreenshot of Dashboard