Rival IQ vs. Social Report

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Rival IQ
Score 10.0 out of 10
N/A
Rival IQ in Seattle delivers social media analytics and competitive insights to help digital marketers make informed decisions, improve results, and better understand competitors. Using benchmarks and comparative analysis, Rival IQ's technology is designed to enable digital marketers to uncover new opportunities, identify trends, and track results across all the main social channels and the web.N/A
Social Report
Score 10.0 out of 10
N/A
Social Report is an all-in-one social media dashboard built specifically to provide robust analytics across multiple channels, social media posting, and network performance.
$29
per month
Pricing
Rival IQSocial Report
Editions & Modules
No answers on this topic
CREATOR
$29
per month
TRACTION
$89
per month
SCALE
$199
per month
CUSTOM
Custom
per month
Offerings
Pricing Offerings
Rival IQSocial Report
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Rival IQSocial Report
Best Alternatives
Rival IQSocial Report
Small Businesses
Agency Analytics
Agency Analytics
Score 9.0 out of 10
Agency Analytics
Agency Analytics
Score 9.0 out of 10
Medium-sized Companies
Echobox Social
Echobox Social
Score 9.9 out of 10
Echobox Social
Echobox Social
Score 9.9 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Rival IQSocial Report
Likelihood to Recommend
10.0
(5 ratings)
10.0
(2 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
Rival IQSocial Report
Likelihood to Recommend
Rival IQ
I think it's a great tool to be used by any brand. The interface is user friendly, creating a safe space for account managers and social media managers alike. The only instance in where it wouldn't be optimal is if you're looking at very historical data, or tracking additional influencers (not competitors) or if you have multiple profiles (within 1 channel) to track.. But this suits our needs very well.
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Social Report
Social Report is perfect for all sizes of organisations because of its ability to set up teams of users and adjust which features each user group can use. I can't think of any size company that it would not suit.
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Pros
Rival IQ
  • Competitive analysis
  • Data visualization
  • Historical data
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Social Report
  • Bulk upload of social media posts
  • Tracking conversions for posts
  • Granular data from your social media profiles
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Cons
Rival IQ
  • Managing companies within your installation aren't always easy. You can map companies to landscapes, but if you run out of slots for companies (based on your subscription tier) you end up having to swap companies frequently to get the reporting you need.
  • RivalIQ is competitively priced on a tiered structure, but if you want to add small sets of additional data within tiers, such as additional companies, the pricing is prohibitive as to force you into the next tier up.
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Social Report
  • The UTM feature works really well for automatically appending your social media updates with Google tracking. I would just like a little more control over a couple of the fields. A minor thing quite personal to me really.
  • I dont believe it has a mobile app.
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Usability
Rival IQ
This is a really easy package to use and understand, once you've walked thru the interface. Onboarding is a must.
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Social Report
No answers on this topic
Support Rating
Rival IQ
Support is continuous and very helpful. Email, phone, and chat support are always on and someone is always there to help. Your CSR will contact you quarterly to take your temperature and offer assistance or training, if necessary. Feature requests are taken seriously. They share their product development roadmap, which is a major plus.
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Social Report
Very supportive, personal and informed. They really want to understand the problem and often solutions become features. Great support
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Alternatives Considered
Rival IQ
I demoed this platform as an alternative to Rival IQ and it has some of the similar features but the cost is much higher so it wasn't in our budget. If I had the choice, I might choose Falcon over Rival IQ because the visuals are much better than they are in Rival IQ.
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Social Report
We've tried a lot of alternative systems in the past but find that Social Report out performs them easily. It benefits from including many of the features from all of these other systems plus some unique features such as csv upload of bulk posts, conversion tracking to monitor sales from social media posts, combined monitoring of facebook adverts and much more.
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Return on Investment
Rival IQ
  • 80% increase in commercial proposals from clients due to the incorporation of Rival IQ data.
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Social Report
  • We use Social Report to manage our client's accounts and they appreciate the quality of the reports produced by Social Report
  • Being able to monitor how well our social media is working has allowed us to improve our social media content and drive more traffic to our site
  • Reduced time managing and updating our social media accounts has improved our profitability
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ScreenShots