TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rival IQ

    Score10 out of 10
    N/ARival IQ in Seattle delivers social media analytics and competitive insights to help digital marketers make informed decisions, improve results, and better understand competitors. Using benchmarks and comparative analysis, Rival IQ's technology is designed to enable digital marketers to uncover new opportunities, identify trends, and track results across all the main social channels and the web.N/A

    Social Report

    Score10 out of 10
    N/ASocial Report is an all-in-one social media dashboard built specifically to provide robust analytics across multiple channels, social media posting, and network performance.

    $29

    per month

    Pricing
    Rival IQSocial Report
    Editions & Modules
    No answers on this topic
    CREATOR
    $29
    per month
    TRACTION
    $89
    per month
    SCALE
    $199
    per month
    CUSTOM
    Custom
    per month
    Offerings
    Pricing Offerings
    Rival IQSocial Report
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Rival IQSocial Report
    Small Businesses
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Medium-sized Companies
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Enterprises
    1-Social
    Score5.1 out of 10
    1-Social
    Score5.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Rival IQSocial Report
    Likelihood to Recommend
    10.0
    (5 ratings)
    10.0
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Rival IQSocial Report
    Likelihood to Recommend
    Rival IQ
    I think it's a great tool to be used by any brand. The interface is user friendly, creating a safe space for account managers and social media managers alike. The only instance in where it wouldn't be optimal is if you're looking at very historical data, or tracking additional influencers (not competitors) or if you have multiple profiles (within 1 channel) to track.. But this suits our needs very well.
    Incentivized
    Read full review
    Social Report
    Social Report is perfect for all sizes of organisations because of its ability to set up teams of users and adjust which features each user group can use. I can't think of any size company that it would not suit.
    Incentivized
    Read full review
    Pros
    Rival IQ
    • Competitive analysis
    • Data visualization
    • Historical data
    Incentivized
    Read full review
    Social Report
    • Bulk upload of social media posts
    • Tracking conversions for posts
    • Granular data from your social media profiles
    Incentivized
    Read full review
    Cons
    Rival IQ
    • Managing companies within your installation aren't always easy. You can map companies to landscapes, but if you run out of slots for companies (based on your subscription tier) you end up having to swap companies frequently to get the reporting you need.
    • RivalIQ is competitively priced on a tiered structure, but if you want to add small sets of additional data within tiers, such as additional companies, the pricing is prohibitive as to force you into the next tier up.
    Incentivized
    Read full review
    Social Report
    • The UTM feature works really well for automatically appending your social media updates with Google tracking. I would just like a little more control over a couple of the fields. A minor thing quite personal to me really.
    • I dont believe it has a mobile app.
    Incentivized
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    Usability
    Rival IQ
    This is a really easy package to use and understand, once you've walked thru the interface. Onboarding is a must.
    Incentivized
    Read full review
    Social Report
    No answers on this topic
    Support Rating
    Rival IQ
    Support is continuous and very helpful. Email, phone, and chat support are always on and someone is always there to help. Your CSR will contact you quarterly to take your temperature and offer assistance or training, if necessary. Feature requests are taken seriously. They share their product development roadmap, which is a major plus.
    Incentivized
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    Social Report
    Very supportive, personal and informed. They really want to understand the problem and often solutions become features. Great support
    Incentivized
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    Alternatives Considered
    Rival IQ
    I demoed this platform as an alternative to Rival IQ and it has some of the similar features but the cost is much higher so it wasn't in our budget. If I had the choice, I might choose Falcon over Rival IQ because the visuals are much better than they are in Rival IQ.
    Incentivized
    Read full review
    Social Report
    We've tried a lot of alternative systems in the past but find that Social Report out performs them easily. It benefits from including many of the features from all of these other systems plus some unique features such as csv upload of bulk posts, conversion tracking to monitor sales from social media posts, combined monitoring of facebook adverts and much more.
    Incentivized
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    Return on Investment
    Rival IQ
    • 80% increase in commercial proposals from clients due to the incorporation of Rival IQ data.
    Incentivized
    Read full review
    Social Report
    • We use Social Report to manage our client's accounts and they appreciate the quality of the reports produced by Social Report
    • Being able to monitor how well our social media is working has allowed us to improve our social media content and drive more traffic to our site
    • Reduced time managing and updating our social media accounts has improved our profitability
    Incentivized
    Read full review
    ScreenShots