RMail vs. Sonian (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RMail
Score 10.0 out of 10
N/A
RMail is RPost’s software-as-a-service solution that enables business users to track and prove email delivery and encrypt sensitive emails. Available as a MS Outlook add-in and for other popular software platforms, RMail works with any email address without any customization required. RMail provides users with a Registered Receipt email record proving delivery status, time of delivery, and exact content.
$7
per month
Sonian (discontinued)
Score 4.9 out of 10
N/A
Barracuda Cloud Archive, or Sonian, was a file archiving option developed by Sonian and acquired by Barracuda Networks in November 2017. It has been discontinued.N/A
Pricing
RMailSonian (discontinued)
Editions & Modules
RMail Personal
$7.00
per user, per month
RMail Standard
$15.00
per user, per month
Shared Volume
Varies by Plan
for 5 or more users
No answers on this topic
Offerings
Pricing Offerings
RMailSonian (discontinued)
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
RMailSonian (discontinued)
Best Alternatives
RMailSonian (discontinued)
Small Businesses
Paubox Email Suite
Paubox Email Suite
Score 9.0 out of 10
Cove Data Protection
Cove Data Protection
Score 9.2 out of 10
Medium-sized Companies
OpenText Core Email Encryption
OpenText Core Email Encryption
Score 9.6 out of 10
Cove Data Protection
Cove Data Protection
Score 9.2 out of 10
Enterprises
DataMotion
DataMotion
Score 9.3 out of 10
Microsoft Exchange
Microsoft Exchange
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RMailSonian (discontinued)
Likelihood to Recommend
10.0
(7 ratings)
9.1
(3 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
9.1
(2 ratings)
9.1
(1 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
9.1
(1 ratings)
Implementation Rating
6.4
(2 ratings)
-
(0 ratings)
User Testimonials
RMailSonian (discontinued)
Likelihood to Recommend
RPost
RMail is great for sending emails with information that is sensitive but that the recipient is not going to put a lot of work into retrieving. I do psychological evaluations for criminal courts and I use it to send reports to courts and attorneys. I need to use something compatible with HIPAA privacy rules, which courts and attorneys are typically not as concerned about. If they had to use a password or go to an outside web address to retrieve the email, they wouldn't do it. It's also common for an attorney to say they didn't get an email, but I always know if they did or not, and I have clear documentation of it, which is important in legal cases.
Read full review
Discontinued Products
We have had a couple of legal inquiries which required us to review emails for a user or users. Using the Barracuda Cloud Archiving Service, we have been able to perform searches quickly, narrowing or expanding the search criteria is easy, resulting in exactly what we were looking for. This has saved us with claims for collections, as well as a couple of legal HR matters. It is my trusted go to application.
Read full review
Pros
RPost
  • Read receipts tell you the time a message was actually opened
  • The electronic signature feature is nice, and usually not included with these types of services
  • Many times, a recipient doesn't need a password to open their email. RMail leverages TLS technology in most cases
  • Recipients do have the option of creating an account, but generally they don't need to
  • Outlook integration is very easy to set up
  • Gmail integration within Chrome is pretty amazing
Read full review
Discontinued Products
  • Sonian search is rightly praised for ease of use, scale, performance and accuracy.
  • Sonian archive can be deployed rapidly without the need for costly professional service engagements.
  • Seamless process to import PST files into the archive.
  • Sonian has a high focus on compliance and governance which is reflected with their fast and accurate search function.
Read full review
Cons
RPost
  • Program plug-in crashes on occasion.
  • Issues can arise if your computer's clock is not synced to RMail's time servers.
  • Setup was initially tedious (but has gotten much better since 2019).
Read full review
Discontinued Products
  • Speed is slow sometimes
  • The Outlook plugin does not always find all emails when searching
Read full review
Likelihood to Renew
RPost
I don't think RPost has any competition, at least none that I can use. I think that once registered email becomes widely accepted (someday soon?), it will be indispensable for anyone in business, and RPost is the leading vendor (maybe the only vendor).
Read full review
Discontinued Products
No answers on this topic
Usability
RPost
It is as simple as downloading a plug-in or installing a chrome extension, then you click a button to use it. The interface is straightforward.
Read full review
Discontinued Products
It performs as expected with no exceptions.
Read full review
Performance
RPost
Works well routinely without problems.
Read full review
Discontinued Products
No answers on this topic
Support Rating
RPost
Support is easy to access via email or phone. They also reach out to you periodically with new features, but they aren't intrusive about it. I usually appreciate it when I get an email from RMail, which is not very often.
Read full review
Discontinued Products
We only need support when initially setting it up. We really have not had to call for user or help support on this product. It has always worked and is always easy to use.
Read full review
Implementation Rating
RPost
Works great.
Read full review
Discontinued Products
No answers on this topic
Alternatives Considered
RPost
RMail is really useful when wanting to send important encrypted information, and have control of what happens on the other end. It also comes with a complete set of features that help in any other way you can imagine. I've been through other products, and nothing compares to it.
Read full review
Discontinued Products
Sonian is a pure SaaS solution and is easy to manage and use. It's cost effective and does exactly what it says on the tin
Read full review
Return on Investment
RPost
  • There's not much ROI, because we don't get it much cheaper than the list price.
  • However, being able to offer this service strengthens our service offerings.
Read full review
Discontinued Products
  • We have been able to reduce a lot of store space by moving all PST files to the archiver.
  • Users love how easy it is to find old emails that were deleted long ago.
  • Some users now rely on this service
Read full review
ScreenShots

RMail Screenshots

Screenshot of EMail encryptionScreenshot of Encrypted EmailScreenshot of Large File SharingScreenshot of Receipt AuthenticationScreenshot of Registered ReceiptScreenshot of SideNote