TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rootly

    Score9.5 out of 10
    N/AA solution to automate incident response on Slack, that lets users handoff alerts from PagerDuty and automatically create incidents without ever leaving Slack. Its relevant runbooks and metadata (deploy events) shortcut resolution times.N/A

    Webroot Antivirus

    Score9.3 out of 10
    N/AWebroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.

    $30

    per seat/per year

    Pricing
    RootlyWebroot Antivirus
    Editions & Modules
    No answers on this topic
    Webroot Business Endpoint Protection
    $30
    per seat/per year
    Offerings
    Pricing Offerings
    RootlyWebroot Antivirus
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    RootlyWebroot Antivirus
    Considered Both Products
    Rootly
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Features
    RootlyWebroot Antivirus
    Incident Response Platforms
    Comparison of Incident Response Platforms features of Rootly and Webroot Antivirus
    Feature
    Rootly
    10.0
    1 Ratings
    11% above category average
    Webroot Antivirus
    -
    Ratings
    Company-wide Incident Reporting10.01 Ratings00 Ratings
    Integration with Other Security Systems10.01 Ratings00 Ratings
    Attack Chain Visualization10.01 Ratings00 Ratings
    Centralized Dashboard10.01 Ratings00 Ratings
    Machine Learning to Prevent Incidents10.01 Ratings00 Ratings
    Live Response for Rapid Remediation10.01 Ratings00 Ratings
    Best Alternatives
    RootlyWebroot Antivirus
    Small Businesses
    No answers on this topic
    Norton 360
    Score7.8 out of 10
    Medium-sized Companies
    No answers on this topic
    Malwarebytes
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    AVG AntiVirus Business Edition
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RootlyWebroot Antivirus
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.3
    (27 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (5 ratings)
    Usability
    9.0
    (1 ratings)
    9.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    RootlyWebroot Antivirus
    Likelihood to Recommend
    Rootly
    Rootly is great for both remote companies and in-person, but especially well suited for remote. There is such a wide variety of functionalities that Rootly can offer, both internally for your company and externally for your customers. Rootly streamlines and centralizes a lot of data you may be keeping in separate spaces which could be excluding some memebers from being in the loop and adds additional time in your day tracking and organization information. Rootly makes everything real-time for our company through the integrations
    Incentivized
    Read full review
    OpenText
    Webroot SecureAnywhere is a good solution for those wanting to protect their endpoints from viruses and malware. It also works great for MSPS as you can manage all clients in a single portal. You have the option for DNS protection and web browser filtering as well. This would also work well in any small business.
    Incentivized
    Read full review
    Pros
    Rootly
    • clear tracking
    • step management, for where we are at in the process of resolving the issues (whose hands it is currently in to deal with the problem)
    • centralized clear and easy communication to our organization
    Incentivized
    Read full review
    OpenText
    • Webroot checks all search result links and delivers warnings or approvals to users. This means Webroot is thorough and assists to keep users familiar with any potential problem sites.
    • Webroot is easily activated as a Chrome or browser extension to ensure ease of access.
    • Webroot monitors activity and will send updates to the IT department to keep them privy of any potential problems.
    Incentivized
    Read full review
    Cons
    Rootly
    • while the interface provides great information and everything that you need, there can be a learning curve to understand what you are looking at
    • having all notifications on for slack/teams can cause lots of notifications in a larger organization
    • like any technology, there is room for error with feature issues or integrations issues
    Incentivized
    Read full review
    OpenText
    • Webroot could do a better job of working on their integration partnerships with companies like LabTech (now known as Automate). Many times we make it through 2 or 3 levels of support before one of the parties says "oh well you need to talk to LabTech about this" or vice versa. That can be frustrating for partners when trying to understand and resolve issues between the two applications.
    • Cryptolocker/ransomware is a hot topic and I will say that Webroot has provided us with adequate protection when we first started using in 2014. I understand the complexities and challenges AV companies face with new threats being created everyday. I do want to point out that there have been instances where Webroot has not been able to stop one of those types of attacks. After talking with support - it was clear that they had no good answer as to why that particular threat was not stopped and quarantined.
    • Support for the enterprise side of Webroot can be daunting at times. Response times are hit or miss depending on the severity of the issue. Sometimes you get a great support engineer who will go above and beyond - sometimes I ask myself how this person is even employed with the lack of communication skills or actual interest in helping resolve partner issues.
    Incentivized
    Read full review
    Likelihood to Renew
    Rootly
    No answers on this topic
    OpenText
    It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
    Incentivized
    Read full review
    Usability
    Rootly
    great usability, bit of a learning curve with the product because there is so much information to digest and Rootly gives you lots of different angles and preferences for how you would like to see it displayed. For those with high tech skills its much easier but for those who are less tech savvy it can be overwhelming
    Incentivized
    Read full review
    OpenText
    There is nothing perfect in this world, but Webroot Antivirus + Internet Security Complete (SecureAnywhere) is easy to use in comparison to others. Also Webroot tech support is only a phone call away. There have been several times I ran into an issue, but tech support as there to help resolve the issue.
    Incentivized
    Read full review
    Support Rating
    Rootly
    No answers on this topic
    OpenText
    We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.
    Incentivized
    Read full review
    Alternatives Considered
    Rootly
    No answers on this topic
    OpenText
    While we consider alternatives from time to time when putting together our budget, we haven't felt the need to thoroughly test a competitor since webroot has been working well for us and we are comfortable with the pricing.
    Incentivized
    Read full review
    Scalability
    Rootly
    No answers on this topic
    OpenText
    Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
    Incentivized
    Read full review
    Return on Investment
    Rootly
    • streamlined communication for our entire business, one stop shop for incidents and their updates
    • Improved collaboration and engagement from our org
    • faster response times and more accurate reporting
    Incentivized
    Read full review
    OpenText
    • It has had a mostly positive impact as we have not had any breaches.
    • The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.
    Incentivized
    Read full review
    ScreenShots