Runa vs. Tremendous

Employee Recognition, Birthday recognition, spot recognition, etc. The platform has many options and easily allows for our company to purchase and distribute over 400+ gift card options for our employees in 1 fell swoop. The employee choice has been a huge positive

Incentivized

Tremendous is well suited for businesses giving gift cards to employees as a reward or to research participants as thanks/compensation for their time. It's not like a cash sharing software between friends. It is also best for relatively small amounts of money because the sender runs the risk of sending the reward to the wrong email

Incentivized

• Great customer service
• Large selection of suppliers
• Professional work during integration

Incentivized

• Email and landing page templates easy to create
• Wide variety of gift card options
• Easy to upload recipient lists and distribute
• No fee for most gift card options

Incentivized

• Support team is responsive, but can take several days or more to get resolution sometimes
• Status of different brands can change a lot over the course of short periods of time - not always Runa's fault, but sometimes frustrating
• We've been through several account managers due to turnover. Thankfully, they catch on quick, but does take a bit to get a new AM up to speed each time

Incentivized

• We do not have insight into whether a customer has redeemed a reward or not
• Unredeemed rewards kind of go into a void, we cannot get funds back for unclaimed rewards

Incentivized

Super reliable and easy to use

They provide a great portal that is very intuitive to use

They have a lot of rules around spending. You cannot use the card for funds that are greater than the amount you want to spend and do a split payment transaction. This makes it virtually impossible to use all of the funds on the card

We have a dedicated customer support person, he is quick to react to any needs or requests. We feel that MELP requests are handled professionally and in a timely manner.

Incentivized

Super smooth to implement

We have previously used giftcloud which doesn't compare to the experience we've had with wegift/runa. Far less interaction with runa is required, much better service for our money, wider range of gifts, better service provided to our customers, easy portal

Incentivized

Tremendous allowed us for more customization to the email and landing page, Rybbon had their own branding on the email and page which was something we did not want. One of the main selling points for us with Tremendous was the ability to use our own firm's email domain. This allowed us to send an email coming from our firm, so our clients and prospects recognized the domain.

Incentivized

• We have managed to offer international gift vouchers from multiple countries at once
• With integration gift cards are provided to our clients in seconds
• No bugs, integration and service overall is working very well

Incentivized

• The fact that it's free to use means Tremendous has had a very positive ROI on our research operations. We've gained much and lost nothing.

Incentivized