Great platform for distributing gift cards
July 29, 2021

Great platform for distributing gift cards

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tremendous

We use Tremendous to distribute incentives to research participants upon successful completion of a focus group, in-depth interview, or video response on a survey. The platform is very easy to use and allows us to quickly send out gift cards to respondents. Recipients have the ability to select a gift card of their choosing, which makes it great from a customer perspective as well.

Pros

  • Email and landing page templates easy to create
  • Wide variety of gift card options
  • Easy to upload recipient lists and distribute
  • No fee for most gift card options

Cons

  • Users are not notified that they've selected a reward option that has a fee until the final screen before placing order
  • The final screen showing that there will be a fee associated with a reward does not say which reward is charging the fee, so if you want to remove it you have to go through a trial and error process
  • Sometimes the reward amount does not import when uploading a list of recipients, forcing the user to enter manually through the website or attempting to re-upload the file (note, this issue has gotten better in recent months)
  • Distributing incentives
  • Professional branding
  • No fees
  • It saves us time with distributing incentives, since we can simply upload a file with names and email addresses, click a button, and the rewards are sent
  • It allows us to lower our costs due to the time savings mentioned above, which provides added value to our clients
  • The technology is a big selling point for us when winning work by being able to say we have the ability to quickly distribute respondent incentives and that the respondents have so many options to choose from when redeeming their reward
We don't have experience with other providers.

Do you think Tremendous delivers good value for the price?

Yes

Are you happy with Tremendous's feature set?

Yes

Did Tremendous live up to sales and marketing promises?

Yes

Did implementation of Tremendous go as expected?

Yes

Would you buy Tremendous again?

Yes

Tremendous is great for any organization that needs to send out e-gift cards. In the market research industry, its a no brainer because we have to incentive respondents for their time and the platform allows us to easily distribute these incentives while simultaneously giving recipients the ability to choose the gift card that best fits their needs. It would not be useful for businesses that do not have a need to send out gift cards.

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