Tremendous is great for research participant compensation
Overall Satisfaction with Tremendous
We use Tremendous to send incentives for research participation to our customers. Several members of the research and product teams have accounts, and the head of the research team approves each transaction. We vary the amount sent by research activity, and the recipient can choose where they want to redeem their reward.
Pros
- variety of reward options
- inclusion of international stores
- ease of adding team members
- ease of redeeming rewards
Cons
- providing instructions to send to recipients
- assistance converting to an international currency denomination that is a multiple of 5 (to comply with the redemption restrictions of some stores)
- providing instructions for using virtual Visa cards online
- We can send gift cards quickly, as a team, without having to wait for accounting to send them as a batch (as we did previously with Amazon gift cards). However, a manager still approves all orders.
- We can send gift cards to pretty much anyone around the world. Our customers across the globe participate in virtual research activities, and they can get a reward that they can use. Amazon gift cards can't do that.
- The variety of options for redeeming digital gift cards (especially, being able to donate it to charity) makes it appealing to wider proportion of people. This way it's a better incentive for our customers to participate in research activities.
- The fact that it's free to use means Tremendous has had a very positive ROI on our research operations. We've gained much and lost nothing.
Do you think Tremendous delivers good value for the price?
Yes
Are you happy with Tremendous's feature set?
Yes
Did Tremendous live up to sales and marketing promises?
Yes
Did implementation of Tremendous go as expected?
Yes
Would you buy Tremendous again?
Yes
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