Tremendous is great for research participant compensation
August 10, 2021

Tremendous is great for research participant compensation

Catie Brown | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tremendous

We use Tremendous to send incentives for research participation to our customers. Several members of the research and product teams have accounts, and the head of the research team approves each transaction. We vary the amount sent by research activity, and the recipient can choose where they want to redeem their reward.

Pros

  • variety of reward options
  • inclusion of international stores
  • ease of adding team members
  • ease of redeeming rewards

Cons

  • providing instructions to send to recipients
  • assistance converting to an international currency denomination that is a multiple of 5 (to comply with the redemption restrictions of some stores)
  • providing instructions for using virtual Visa cards online
  • We can send gift cards quickly, as a team, without having to wait for accounting to send them as a batch (as we did previously with Amazon gift cards). However, a manager still approves all orders.
  • We can send gift cards to pretty much anyone around the world. Our customers across the globe participate in virtual research activities, and they can get a reward that they can use. Amazon gift cards can't do that.
  • The variety of options for redeeming digital gift cards (especially, being able to donate it to charity) makes it appealing to wider proportion of people. This way it's a better incentive for our customers to participate in research activities.
  • The fact that it's free to use means Tremendous has had a very positive ROI on our research operations. We've gained much and lost nothing.

Do you think Tremendous delivers good value for the price?

Yes

Are you happy with Tremendous's feature set?

Yes

Did Tremendous live up to sales and marketing promises?

Yes

Did implementation of Tremendous go as expected?

Yes

Would you buy Tremendous again?

Yes

Tremendous is well suited for businesses giving gift cards to employees as a reward or to research participants as thanks/compensation for their time. It's not like a cash sharing software between friends. It is also best for relatively small amounts of money because the sender runs the risk of sending the reward to the wrong email.

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