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BHN Rewards

BHN Rewards
Formerly Rybbon

Overview

What is BHN Rewards?

BHN Rewards is used by researchers, marketers, HR departments, and team managers to send virtual incentives, instantly. Send rewards internationally via email or SMS and connect to 25+ integrations to automate reward-sending programs.

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Recent Reviews

TrustRadius Insights

Users of Rybbon have found a variety of useful ways to integrate the platform into their workflows. The ability to seamlessly award points …
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Pricing

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What is BHN Rewards?

BHN Rewards is used by researchers, marketers, HR departments, and team managers to send virtual incentives, instantly. Send rewards internationally via email or SMS and connect to 25+ integrations to automate reward-sending programs.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.bhnrewards.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is BHN Rewards?

BHN Rewards (formerly Rybbon) is a solution for sending, tracking, and managing digital rewards programs. BHN Rewards enables users to incorporate automated rewards from popular brands — including Amazon, Visa, and Mastercard — to boost engagement, increase response rates, generate brand recognition and loyalty, and motivate employees. Used by more than 3,000 customers, the vendor states BHN Rewards has sent more than 3 million rewards to 184 countries.

Companies use BHN Rewards for marketing, market research, and employee rewards, including:
  • Lead-generation campaigns
  • Referral marketing programs
  • Account-based marketing (ABM) relationship building
  • Customer advocacy/loyalty programs
  • Online reviews/testimonials
  • Webinars and lunch-and-learns
  • Survey programs
  • Customer experience programs
  • User experience and product testing
  • Team appreciation and success

BHN Rewards lets users choose the method best suited to their programs — instant rewards, which are delivered immediately, or points-to-rewards, which allows participants to accumulate points for each action and then redeem them for a reward.

BHN Rewards Features

  • Supported: 100% refunds on unclaimed rewards
  • Supported: Digital campaign management
  • Supported: Global rewarding

BHN Rewards Screenshots

Screenshot of The BHN Rewards account dashboard tracks overall rewards program, and monitors the incentives budget -- including refunds for unclaimed rewards.Screenshot of BHN Rewards is transparent and provides visibility into campaigns in one central portal, allowing it to scale to users needs as a program grows. It provides real-time status updates on all reward deliveries.Screenshot of When there are recipients in multiple countries, BHN Rewards' Smart Global Rewards can automate delivery of rewards in each location. BHN Rewards detects the recipient's country and automatically offers a curated list of rewards available there and converts them to the correct currency.Screenshot of BHN Rewards can customize the rewards email and redemption page with the user's own branding and messaging. Rewards emails are delivered from the user's own authorized domain, rather than a spoofed address.Screenshot of BHN Rewards connects with many of the survey, research, and marketing tools, including Microsoft Teams, Marketo, HubSpot, SurveyMonkey, and Qualtrics.

BHN Rewards Video

BHN Rewards can engage and recognize employees with its Microsoft Teams integraiton

BHN Rewards Competitors

BHN Rewards Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

BHN Rewards is used by researchers, marketers, HR departments, and team managers to send virtual incentives, instantly. Send rewards internationally via email or SMS and connect to 25+ integrations to automate reward-sending programs.

Tango Card, Tremendous, and Xoxoday Plum are common alternatives for BHN Rewards.

The most common users of BHN Rewards are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(13)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of Rybbon have found a variety of useful ways to integrate the platform into their workflows. The ability to seamlessly award points for survey completion or through CRM systems like Hubspot and Alchemer has been highly valued by users. This automation feature has made it easy to track and reward participants, ensuring that their efforts are recognized and incentivized. Additionally, the range of rewards available through Rybbon has been well-received, offering users a great selection to choose from and making the process of providing incentives a breeze. The reporting feature has also been helpful for accounting purposes, allowing users to easily track points awarded versus redeemed over time.

Researchers and designers have found Rybbon to be an effective tool for compensating user research participants. By providing digital gift card vouchers that can be redeemed globally, Rybbon simplifies the distribution process and ensures that participants are rewarded in a timely manner. The ability to select from a wide range of rewards, including donations and gift cards to various vendors, has been a major draw for research participants. Moreover, the marketing department has successfully utilized Rybbon to incentivize higher response rates for important customer surveys. By integrating with survey software, Rybbon addresses the problem of survey fatigue and motivates customers to participate in surveys that matter the most. Overall, Rybbon's ability to streamline the reward distribution process and increase survey response rates has made it an invaluable tool for users across different industries.

Users have provided several recommendations for Rybbon based on their experiences. The most common recommendations include trying Rybbon, understanding subscription details and costs, and engaging with the support team.

Many users highly recommend trying Rybbon as it has been a great experience for their organization. They find the platform easy to use and appreciate the friendly and knowledgeable customer support provided by Rybbon.

Users suggest understanding the subscription details and costs before using Rybbon. This recommendation can help users make informed decisions and avoid any surprises related to pricing.

Users also recommend engaging with the support team early in the project development for customization purposes. They find that the support team ensures success, provides exceptional customer service, and recommends setting up a walk-through of the website.

Overall, users highly recommend trying Rybbon due to its user-friendliness, helpful customer support, and positive experiences with the platform. Additionally, users advise understanding subscription details and costs to make informed decisions, as well as engaging with the support team for successful implementation and customization.

Reviews

(1-6 of 6)
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January 28, 2022

Rybbon Delivers!

Tom Shulak | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Rybbon exclusively for delivering incentives for completing our on-line surveys. Using Rybbon increases our survey response rate significantly.
  • Automated incentive delivery
  • Offers international rewards
  • Dashboard is easy to use
  • Editing of email lists (I believe that this is currently being addressed)
As an incentive/reward back end application, Rybbon has interfaces with several survey packages which should cover most situations. Also, they allow for the use and interface of custom survey applications.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used Rybbon as our primary way of compensating user research participants. Rybbon lets us send digital gift card vouchers to people in almost any country and they can redeem it for rewards that work in their region. We had a team of about 40 researchers using it and several other designers who often ran user research sessions.
  • Sending gift cards to almost any country is easy
  • Easy to add recipients individually or in bulk through a CSV
  • Good customer support
  • The main dashboard is not very useful for tracking your activity and spending
  • Website didn't seem super reliable. Would see downtime occasionally.
  • You can export reports to Excel but better built in reporting would be nice
I think Rybbon is a very good choice for a UX or Market research team. It's generally easy to use, easy to send gifts to almost any country, and their customer support is great. The only real weakness is in the reporting and dashboard. You'll have to do pretty much all of it in Excel. So unless that's very important to you, I can't really think of a better option than Rybbon.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used Rybbon at my last company to award points to community members. It was integrated with both our CRM, Hubspot as well as our survey software, Alchemer (formerly Survey Gizmo). The automation was great, it was seamless to award points for survey completion or through workflows in Hubspot. As well as the automatic point redemption - once our members hit 1,000 points they were able to redeem for a gift card of their choosing. It made incentives a breeze and the range of rewards available was great. The reporting was great as well - being able to see points awarded versus redeemed broken out over time was helpful for our accounting.
  • Point awarding for market research community members
  • Automation and integration with CRM and survey platforms
  • Reporting and tracking
It worked very well for our market research community - awarding points for members taking screeners was our goal. We wanted to incentivize but also have a point system so that we weren't spending money for each screener. We were able to give points and as members earned more, they were more likely to respond so they could reach the 1,000 point threshold to redeem.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Rybbon to compensate research participants. I like that it manages and tracks utilization, clearly shows our fund usages, and allows participants to select a reward of their choosing. The ability to select from a wide range of possible rewards (donations, gift cards to a range of vendors) is a big draw for participants. It also tracks funds for accountability.
  • Tracks Funds
  • Competitive pricing
  • Easy to set up
  • Good integration with Qualtrics
  • Allow every project (even low dollar ones) to give credit card/cash rewards (or maybe integrate with PayPal/Venmo
Rybbon is a great option for researchers, market research teams, organizations giving out rewards, etc.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Rybbon to incentivize customers to provide feedback on our software and to gather an NPS score. We chose Rybbon because of its integration with the survey software we utilize. Rybbon made it extremely simple to reward survey respondents with a gift card of choice and it helped the response rates of our surveys improve immensely.
  • Integrate with Survey Monkey
  • Provide ample options of rewards
  • Simple workflows
  • Dynamic pricing, it would be great to be charged for rewards after our survey closes rather than guess at how many we need to buy up-front.
The Rybbon integration with SurveyMonkey has saved us an incredible amount of time by automatically rewarding users who respond to the survey. It is perfect for this scenario and we will continue using it!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Rybbon is being used by the marketing department, for the sake of the whole organization, to help incentivize a higher response rate for customer surveys of significant importance, such as our annual customer satisfaction survey. It addresses the problem of survey fatigue, in that we send many surveys to our customers, and want to make sure that they are motivated to partake in the ones that matter the most to us.
  • Rybbon makes it easy to offer gift cards for survey responses
  • Rybbon's integration with survey platforms like Qualtrics are a major plus
  • Gift cards can be international, very important for any global company
  • No complaints!
Rybbon is a tool that is well suited for the companies that use popular survey platforms like Qualtrics, and want to offer some monetary incentives for survey completion. If your customers or respondents appear to be suffering from survey fatigue, then Rybbon can be of great assistance for your company.
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