Rymera Wholesale Suite vs. Shift4Shop

This plugin is great for a growing business that needs to move away from taking orders manually, but is also fully functional and comprehensive for businesses with larger wholesale revenue streams

At this point I would recommend looking elsewhere - 8 years with a platform and finally have to switch due to the unreliability is not something a business likes to do! They should sell the platform to a company that actually cares about owning an ecommerce builder. Research Shift4 - the parent

• Easy to use order form

• In my opinion, charge you too much for what it is worth
• In my opinion, tech support is always blaming client and end up fixing it own issues
• In my experience, make you believe client is important

• Product Table for admins to update wholesale, cost and retail pricing on 1 screen. Would be more efficient and not having to open each product to update pricing.
• Product table to show percentage discount to wholesale users next to the price
• Product table column to show profit the wholesale user could make if MSRP price is set or sold at retail price.
• Product table to show more modern add to cart popup
• Product table to allow more customisation, like font size, font style
• Product table to allow to style add to cart button, like rounded edges, wire button, etc.
• Allow users to select product table background color
• Registration Form fields, please add the delivery address fields and checkbox to use physical address as delivery address
• Registration form, also allows user to change the text the end-user sees of the standard field names like STATE, not all countries have states, but have also have Provinces.
• Checkout screen, the users can manipulate and change the minimum order requirements after entering the checkout screen. No validation happening here?

• Page structure is all over the place. It can be difficult to find where to go to make page edits.
• Base platform isn't very robust and requires multiple add-ons in order to add CRM, Taxes, and other capabilities
• Reporting isn't very strong, necessitating outside analytics
• File system is also pretty wonky and feels very primitive
• Customer service and technical help leaves MUCH to be desired.
• Not as many supported add-ons/plug-ins as other platforms, and many of them cost additional fees. Many of them also don't seamlessly integrate, meaning you'll need to dev the integration yourself.
• In general, what you see in the WYSIWYG is not what you get.
• Order System is not very intuitive for the modern era

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.

If you are looking for ultra basic interface ...

regular updates braking our site

After 6 years using the product, I never had any issue with the support. The team is always nice and knowledgeable.

You always manage to fins someone, but, in my experience, resolving issues are not an easy task. Why do we pay for a service , and then spend time trouble shooting constantly with them ?? In my experience, they eliminate features , send you an email what you can use instead, with instructions most people cant do without an IT guy . It feel more like an open source than a true integrated service.

Initially it was difficult to manage the UI to the client, and then hard to change anything , unless you used the boring and too generic templates . Their template selection is very limited , that are basically all the same with different background images and colours . If you are unfortunate to have been a long-time client, you will have to completely rebuild your store, because old templates are not supported anymore

I've tried several wholesale plugins and always cancelled my subscription and gotten our money back. This is the first wholesale plugin we've stuck with. It's so easy and functional

We used them for 2 years and had minor problems up until the end. For the last 2 months, customers were unable to checkout, or connect to our payment processor. We put in like 3 to 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder with us! We lost thousands of dollars online with this company and now they are chasing us for a renewal payment! Simply put, this is bad software with a poor customer care staff!

• We are still setting up, our wholesale side store is opening next week, very excited, will only then know if it works well.

• We have seen an increase in sales of 440% since starting with 3D cart.
• We find that the 3D features of promotions, coupon codes, rewards points all make customers want to come to us or come back to us.
• They made mobile conversion pretty easy, and our mobile traffic went from 33% to 54%.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info