SailPoint Identity Security Cloud vs. Transmit Security CIAM Platform

As discussed in previous sections, it does integrate well with other systems, and basic JML works well; it's very powerful and customizable in these areas (though also complex). The downsides are in areas like access reviews, where it's less customizable (no way to automatically send a review to the owner for a set of access items; each review needs an individual to be selected for it).

Incentivized

Transmit Security hides nicely in the taskbar until needed. It works behind the scenes. It is seamlessly integrated into the Macs functionality. Transmit Security has helped us keep our systems secure while helping make our job easier all round. We would not change it for anything else now. It is our go-to FTP client.

Incentivized

• Brings users access, profiles and accounts all into one place
• Manages the Life Cycle Management process across ALL identities, permanent and Temporary
• Secures and manages access to critical applications and resources across the group
• Enables Info. Security to customise, share and delegate authority across the group
• Single version of the truth across our technology platform

Incentivized

• Designed to work seamlessly with the Mac
• Keep security as a top priority
• Simple drag and drop functionality

Incentivized

• The user interface is not very intuitive. It is hard for the occasional user to navigate through the request process. There are no instructions on the screen to help the user to know what to do. It is left up to the user to figure out what to click on and how to navigate through the process.

Incentivized

• Updates were not happening as often, but that could be because they were not needed.
• Some settings were being lost and had to be re-entered, but that has since been resolved.
• Interface has improved tremendously since first it launched.

Incentivized

Its a best tool for a CISO, works very well, easy to use, great connectors and integrations, great reports, automated reviews, full compliance, great support to a JML (Joiners, Movers and Leavers) project;

Always improving the UI, so it's getting better. Some areas are fully featured, but others, such as Separation of Duties reporting and policies, are very weak.

Incentivized

Support for Customizations is very limited.

Incentivized

It has seldom been we needed any support with Transmit Security, but when we did, they were on it. We got help in minutes rather than hours or days like other suppliers in this marketplace. Indeed, their support convinced us in the beginning that we had made the right decision.

Incentivized

The first journey isn't easy because you need to win your internal process and problem concern and Sailpoint have many experience to support this phase, and make the real difference into the client experience;

The on-prem SailPoint IdentityIQ platform provides the necessary customization that is required in our dynamic environment. Although we may look at a cloud-based Identity Management service again in the future, (there are many advantages), our identity management, authentication, and application assignment processes cannot be quickly consolidated to a single cloud-based service at this time.

• Over 300,000 password change/reset calls avoided to the helpdesk annually.
• 1,000 plus accounts with proper accesses provisioned via automated birthright processes weekly versus 1-2 days of manual provisioning and approvals. With a call center population that churns many people per week, this brings many dollars of efficiency to the operations teams.
• Flexibility on terminations to manage accounts and access for target applications based on regulatory or business rules to ensure compliance and avoid fines for non-compliance.

Incentivized

• Saved us time with remote connections
• Keeps our data secure
• It helps us maintain our customer's information in the highest confidence.

Incentivized