SailPoint Identity Security Cloud vs. VGS platform

As discussed in previous sections, it does integrate well with other systems, and basic JML works well; it's very powerful and customizable in these areas (though also complex). The downsides are in areas like access reviews, where it's less customizable (no way to automatically send a review to the owner for a set of access items; each review needs an individual to be selected for it).

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If you are working with payments and you don`t want to store that kind of data to avoid a lot of strict requirements and headaches with tight processes, strict security, encryption and everything else you can leverage VGS platform to greatly reduce the work needed to enable payments in your system. They also provide tokenization for some other kinds of data but we currently do not use them. VGS platform also provides a product for compliance and controls (VGS Control) which helps you get ready and maintain compliance in your organization.

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• Brings users access, profiles and accounts all into one place
• Manages the Life Cycle Management process across ALL identities, permanent and Temporary
• Secures and manages access to critical applications and resources across the group
• Enables Info. Security to customise, share and delegate authority across the group
• Single version of the truth across our technology platform

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• Tokenization of credit card data
• Tokenization of some PII data
• Accelerates compliances certifications

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• The user interface is not very intuitive. It is hard for the occasional user to navigate through the request process. There are no instructions on the screen to help the user to know what to do. It is left up to the user to figure out what to click on and how to navigate through the process.

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• Infrastructure as Code
• Alerting
• Debugging

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Its a best tool for a CISO, works very well, easy to use, great connectors and integrations, great reports, automated reviews, full compliance, great support to a JML (Joiners, Movers and Leavers) project;

Always improving the UI, so it's getting better. Some areas are fully featured, but others, such as Separation of Duties reporting and policies, are very weak.

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Support for Customizations is very limited.

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The support is pretty decent, sometimes take a little bit o time to solve things (not critical things) but that is part of the ticketing/email async communication so its fine. All the times I had to contact support a got my issue solved and a lot of attention from the support team to help solving the issue.

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The first journey isn't easy because you need to win your internal process and problem concern and Sailpoint have many experience to support this phase, and make the real difference into the client experience;

The on-prem SailPoint IdentityIQ platform provides the necessary customization that is required in our dynamic environment. Although we may look at a cloud-based Identity Management service again in the future, (there are many advantages), our identity management, authentication, and application assignment processes cannot be quickly consolidated to a single cloud-based service at this time.

We evaluated Drata as an alternative for VGS Control, but VGS platform control integrates a lot of controls around VGS itself and also with Cloud Infra that we use, which makes the process faster. Also keeping everything with the same vendor makes things easier to manage.

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• Over 300,000 password change/reset calls avoided to the helpdesk annually.
• 1,000 plus accounts with proper accesses provisioned via automated birthright processes weekly versus 1-2 days of manual provisioning and approvals. With a call center population that churns many people per week, this brings many dollars of efficiency to the operations teams.
• Flexibility on terminations to manage accounts and access for target applications based on regulatory or business rules to ensure compliance and avoid fines for non-compliance.

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• Increased sales and revenue (enabled digital payments)
• Enabled PCI compliance
• Increased security

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info