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Sales Engine Media (discontinued) vs. SAP Engagement Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sales Engine Media (discontinued)

    Score9 out of 10
    N/ASales Engine International was the company resulting from the merger of Manticore and Sales Engine in 2012. Their product had email marketing and landing page functionality. The product provides connectors to both Microsoft Dynamics CRM and Salesforce.com. Primary customers were SMBs. The product is discontinued.N/A

    SAP Engagement Cloud

    Score6.6 out of 10
    N/ASAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique customer engagement experiences by connecting real-time customer insights with the operational signals that run the business.N/A
    Pricing
    Sales Engine Media (discontinued)SAP Engagement Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Sales Engine Media (discontinued)SAP Engagement Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    Community Pulse
    Sales Engine Media (discontinued)SAP Engagement Cloud
    Considered Both Products
    Discontinued Products
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Sales Engine Media (discontinued)SAP Engagement Cloud
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Sales Engine Media (discontinued) and SAP Engagement Cloud
    Feature
    Sales Engine Media (discontinued)
    2.3
    1 Ratings
    111% below category average
    SAP Engagement Cloud
    6.5
    8 Ratings
    17% below category average
    WYSIWYG email editor2.01 Ratings7.36 Ratings
    Landing pages4.01 Ratings8.03 Ratings
    Email deliverability reporting1.01 Ratings6.38 Ratings
    List management2.01 Ratings4.38 Ratings
    Dynamic content00 Ratings8.06 Ratings
    Ability to test dynamic content00 Ratings4.07 Ratings
    A/B testing00 Ratings7.07 Ratings
    Mobile optimization00 Ratings6.07 Ratings
    Triggered drip sequences00 Ratings7.75 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Sales Engine Media (discontinued) and SAP Engagement Cloud
    Feature
    Sales Engine Media (discontinued)
    1.0
    1 Ratings
    154% below category average
    SAP Engagement Cloud
    6.9
    8 Ratings
    8% below category average
    Dashboards1.01 Ratings7.78 Ratings
    Standard reports1.01 Ratings7.08 Ratings
    Custom reports1.01 Ratings6.07 Ratings
    Lead Management
    Comparison of Lead Management features of Sales Engine Media (discontinued) and SAP Engagement Cloud
    Feature
    Sales Engine Media (discontinued)
    -
    Ratings
    SAP Engagement Cloud
    6.5
    5 Ratings
    20% below category average
    Lead nurturing automation00 Ratings6.05 Ratings
    Lead scoring and grading00 Ratings7.04 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Sales Engine Media (discontinued) and SAP Engagement Cloud
    Feature
    Sales Engine Media (discontinued)
    -
    Ratings
    SAP Engagement Cloud
    7.0
    7 Ratings
    9% below category average
    API00 Ratings7.07 Ratings
    Role-based workflow & approvals00 Ratings6.04 Ratings
    Customizability00 Ratings6.07 Ratings
    Integration with Salesforce.com00 Ratings7.04 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings9.02 Ratings
    Best Alternatives
    Sales Engine Media (discontinued)SAP Engagement Cloud
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sales Engine Media (discontinued)SAP Engagement Cloud
    Likelihood to Recommend
    3.1
    (3 ratings)
    7.7
    (10 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    9.9
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Sales Engine Media (discontinued)SAP Engagement Cloud
    Likelihood to Recommend
    Discontinued Products
    We used the Manticore Marketing Automation solution for almost/just over 2 years, and initially, it was a great solution. Everything just seemed to work. When Manticore Technology, Inc. and Sales Engine International merged on May 31st of 2012, the overall product quality began to decline. As browsers and other programs (like our CRM environment) went through updates and new releases, Manticore just didn't keep up. Parts of the program became incompatible with certain browsers, forcing us to change where and how we logged into the back-end of the system. It was a silly workaround, but not the end of the world. When we learned that other client-facing portions didn't work with certain browsers, we brought it to their attention, and were told that we needed to find some way to work with it, and that the changes to the system were not possible. We ended up having to change our 200+ landing pages/forms, and could no longer have the State/Province field as a required field for registrations. That is just one example of our experience, and there have been others that are just as troublesome.
    Read full review
    SAP
    Emarsys is well suited for any company with an established list of contacts and an interest in email marketing. It's easy to manage, scalable, and has plenty of customization features to make your emails your own. If you're ever stuck, the responsive customer service team will help you out. I recommend Emarsys for medium to large size companies.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Awesome integration with CRM/SFDC.
    • Support is US-based, free with subscription, and very helpful.
    • Best workflow capability (drag and drop) I've seen in any comparable product.
    • Custom templates are available for purchase and are great for branding.
    • Easy to use landing pages.
    Read full review
    SAP
    • It has the ability to reach maximum market chains.
    • It helps to keep our customer’s data confidential in any means.
    • It encourages one-to-one customer engagement which has helped us developing more trust in our customers.
    • It is targeting the required and interested audience for the organization.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • List Building for Resends - I like to resend my email campaigns to non-openers and there is no easy way to pull this list within Manticore (If did not open this email is not an option). Typically I pull the report for the campaign, then re-import my list of non-openers to create a new list.
    Read full review
    SAP
    • The email and content builder is significantly worse than other email marketing platforms I've used
    • Emails campaigns cannot be used in more than one automation flow
    • Amount of emails collected and being sent for smart insight are inaccurate
    • I've rarely completed a task without some type of user interface error
    • Customer service mostly directs you to help center on website
    • You have to pay extra for training
    • You have to pay extra for reporting in which the system cannot provide
    • Lengthy contract with a high price tag
    Read full review
    Likelihood to Renew
    Discontinued Products
    I've been incredibly pleased with Manticore/SEI and have selected them at several companies now. It's worked in a variety of different business environments, both big and small, and everyone on both the sales and marketing side have been extremely pleased with the results
    Read full review
    SAP
    We have no intention of changing Emarsys
    Incentivized
    Read full review
    Usability
    Discontinued Products
    Some of the actions require you to be in a specific section before actions are available to you, like adding a list. You first have to navigate to that section for options to be available to you
    Read full review
    SAP
    No answers on this topic
    Reliability and Availability
    Discontinued Products
    Manticore hardly ever has "product down time" and almost never during a normal work day for our company
    Read full review
    SAP
    No answers on this topic
    Performance
    Discontinued Products
    Email campaigns are deployed instantly when you launch, unlike other Marketing Automation tools I've used in the past that queue emails in batches and can take hours to complete a send
    Read full review
    SAP
    No answers on this topic
    Support Rating
    Discontinued Products
    The Manticore team is very knowledgeable, I haven't had an issue where a ticket was left unanswered or unresolved
    Read full review
    SAP
    No answers on this topic
    Online Training
    Discontinued Products
    Training was done online, but was one-on-one, giving me a lot of time to ask very specific product questions. They also walk you through setting up a test campaign, email, and landing page
    Read full review
    SAP
    No answers on this topic
    Implementation Rating
    Discontinued Products
    It was the easiest integration and implementation that I've ever experienced. I've implemented other CRM integrated services before that provided the same services as Manticore that were extremely technical and expensive to integrate with Salesforce.com or Microsoft CRM Dynamics, or just plain couldn't integrate
    Read full review
    SAP
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    We migrated to Marketo approximately 6 months
    ago, and were extremely happy with the change. Besides the higher sticker
    price and the "everything's a sales pitch" communications from
    Marketo, we can't find any fault.

    Sales
    Engine International - Manticore (commonly referred to as Manti-beast
    internally) created many problems for us. And while they did integrate
    with our Microsoft Dynamics environment, the software quickly ate through our
    purchased storage and forced us to constantly purchase more. That alone
    cost us many hundreds of dollars in Microsoft Dynamics CRM storage every year.
    And, when confronted about it, Manticore support flat out lied about how
    much storage their activities were taking up in our system. So, while it
    integrates, it's a very poor integration.
    Read full review
    SAP
    Emarsys is the email specialist service giver for our whole association. We use it to send custom and mass messages to our clients across three distinct business divisions. Email advertising is one of our greatest income driving channels due to focusing on limitations from deals regions. We can arrive at our clients through email with pertinent data and advancements, all driving income for the business. I have not used any other product marketing automation services.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Errors in forms led to a decrease in registrations - found workaround to correct it, but was never informed of certain incompatibilities
    • Reports have been inaccurate and very inflexible, and have not allowed for reliable forecasting/planning
    Read full review
    SAP
    • From proficient and fast information assortment and converging to changing crude data into significant experiences, Emarsys gives you an answer that allows you to associate with your clients at an extremely close to home level and utilize that to additionally develop your business.
    • Reliable and giving cost effective services.
    Incentivized
    Read full review
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