Salesboom vs. vCita

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesboom
Score 8.5 out of 10
N/A
Salesboom is a cloud-deployed customer relationship management (CRM) software with integrations into Microsoft Outlook and QuickBooks.N/A
vCita
Score 9.7 out of 10
N/A
vCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…
$29
per month
Pricing
SalesboomvCita
Editions & Modules
No answers on this topic
Essentials
$29
per month
Business
$59
per month
Platinum
$99
per month
Offerings
Pricing Offerings
SalesboomvCita
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
SalesboomvCita
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Salesboom
8.4
2 Ratings
9% above category average
vCita
8.8
5 Ratings
13% above category average
Customer data management / contact management9.12 Ratings9.55 Ratings
Workflow management8.22 Ratings8.04 Ratings
Territory management7.92 Ratings00 Ratings
Opportunity management9.12 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)7.92 Ratings00 Ratings
Contract management7.31 Ratings00 Ratings
Quote & order management9.12 Ratings00 Ratings
Interaction tracking9.12 Ratings00 Ratings
Channel / partner relationship management7.62 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Salesboom
7.5
2 Ratings
1% below category average
vCita
-
Ratings
Case management7.92 Ratings00 Ratings
Call center management7.31 Ratings00 Ratings
Help desk management7.32 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Salesboom
9.1
2 Ratings
18% above category average
vCita
7.0
3 Ratings
8% below category average
Lead management9.12 Ratings00 Ratings
Email marketing9.12 Ratings7.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Salesboom
9.0
2 Ratings
17% above category average
vCita
8.0
5 Ratings
5% above category average
Task management9.12 Ratings00 Ratings
Billing and invoicing management8.82 Ratings9.05 Ratings
Reporting9.12 Ratings7.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Salesboom
8.9
2 Ratings
15% above category average
vCita
-
Ratings
Forecasting9.12 Ratings00 Ratings
Pipeline visualization8.82 Ratings00 Ratings
Customizable reports8.82 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Salesboom
8.6
2 Ratings
13% above category average
vCita
6.8
7 Ratings
11% below category average
Custom fields9.12 Ratings6.67 Ratings
Custom objects8.82 Ratings00 Ratings
Scripting environment7.31 Ratings00 Ratings
API for custom integration9.11 Ratings7.02 Ratings
Security
Comparison of Security features of Product A and Product B
Salesboom
8.2
1 Ratings
2% below category average
vCita
9.7
6 Ratings
15% above category average
Single sign-on capability7.31 Ratings00 Ratings
Role-based user permissions9.11 Ratings9.76 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Salesboom
8.0
2 Ratings
9% above category average
vCita
-
Ratings
Social data8.22 Ratings00 Ratings
Social engagement7.92 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Salesboom
8.6
1 Ratings
18% above category average
vCita
-
Ratings
Marketing automation9.11 Ratings00 Ratings
Compensation management8.21 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Salesboom
7.3
2 Ratings
3% below category average
vCita
8.6
7 Ratings
14% above category average
Mobile access7.32 Ratings8.67 Ratings
Best Alternatives
SalesboomvCita
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SalesboomvCita
Likelihood to Recommend
8.5
(2 ratings)
9.7
(10 ratings)
Usability
-
(0 ratings)
9.5
(4 ratings)
Support Rating
8.2
(1 ratings)
8.5
(4 ratings)
User Testimonials
SalesboomvCita
Likelihood to Recommend
Salesboom.com
Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
Read full review
vcita
It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
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Pros
Salesboom.com
  • As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
  • Customer support is great.
  • The CRM gets updated quarterly without user intervention.
Read full review
vcita
  • Great for online appointment bookings.
  • Good for taking payments.
  • Good for onboarding new clients.
  • Integrates with your website.
  • Integrates with Facebook Pages.
Read full review
Cons
Salesboom.com
  • The billing and invoicing needs a bit of improvement.
  • We would like to see more ERP-like features.
  • The customer self service portal needs improvement.
Read full review
vcita
  • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
  • Improved ease of use with forms.
Read full review
Usability
Salesboom.com
No answers on this topic
vcita
Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
Read full review
Support Rating
Salesboom.com
We have a dedicated account manager and support. Whenever we need help we get it.
Read full review
vcita
I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
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Alternatives Considered
Salesboom.com
Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
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vcita
I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
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Return on Investment
Salesboom.com
  • Less sales opportunities slip through the cracks.
  • Reduces sales redundant tasks and saves time.
  • Makes customers.
Read full review
vcita
  • I have no clue
  • I'm assuming that we would not have people making appointments with us if we didn't have this service
Read full review
ScreenShots

vCita Screenshots

Screenshot of Exclusively designed for service providers & service-based businessesScreenshot of The only marketing-driven CRM for small businesses