TrustRadius: an HG Insights company

Salesforce Agentforce Commerce vs. SolarWinds Virtualization Manager (VMAN)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agentforce Commerce

    Score7.9 out of 10
    N/ASalesforce Agentforce Commerce (formerly Commerce Cloud, and Demandware before that) is a cloud-based eCommerce solution for enterprises with merchandising tools, such as sorting, filtering, and image zooming, allowing customers to browse products.

    $4

    per month

    SolarWinds Virtualization Manager (VMAN)

    Score10 out of 10
    N/ASolarWinds® Virtualization Manager (VMAN) is a tool for monitoring, performance management, capacity planning and optimization for on-premises or cloud-based virtual environments. It also integrates with other SolarWinds products.N/A
    Pricing
    Agentforce CommerceSolarWinds Virtualization Manager (VMAN)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Agentforce CommerceSolarWinds Virtualization Manager (VMAN)
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsB2B Commerce: Starter - $4 price/order Growth - $6 price/order Plus - $8 price/order B2C Commerce: Starter - 1% Gross Merchandise Value Growth - 2% Gross Merchandise Value Plus - 3% Gross Merchandise Value B2B2C Commerce: 1% Gross Merchandise Value—
    More Pricing Information
    Community Pulse
    Agentforce CommerceSolarWinds Virtualization Manager (VMAN)
    Considered Both Products
    Salesforce
    No answer on this topic
    SolarWinds
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    21 Answers
    100%
    Would buy again
    14 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    16 Answers
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    21 Answers
    93%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    15 Answers
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    15 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    Agentforce CommerceSolarWinds Virtualization Manager (VMAN)
    Online Storefront
    Comparison of Online Storefront features of Salesforce Agentforce Commerce and SolarWinds Virtualization Manager (VMAN)
    Feature
    Salesforce Agentforce Commerce
    9.0
    44 Ratings
    14% above category average
    SolarWinds Virtualization Manager (VMAN)
    -
    Ratings
    Product catalog & listings9.339 Ratings00 Ratings
    Product management9.339 Ratings00 Ratings
    Bulk product upload8.238 Ratings00 Ratings
    Branding9.239 Ratings00 Ratings
    Mobile storefront9.335 Ratings00 Ratings
    Product variations9.341 Ratings00 Ratings
    Website integration8.739 Ratings00 Ratings
    Visual customization8.040 Ratings00 Ratings
    CMS9.437 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Salesforce Agentforce Commerce and SolarWinds Virtualization Manager (VMAN)
    Feature
    Salesforce Agentforce Commerce
    9.1
    34 Ratings
    17% above category average
    SolarWinds Virtualization Manager (VMAN)
    -
    Ratings
    Abandoned cart recovery9.028 Ratings00 Ratings
    Checkout user experience9.334 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Salesforce Agentforce Commerce and SolarWinds Virtualization Manager (VMAN)
    Feature
    Salesforce Agentforce Commerce
    9.5
    33 Ratings
    13% above category average
    SolarWinds Virtualization Manager (VMAN)
    -
    Ratings
    eCommerce security9.533 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Salesforce Agentforce Commerce and SolarWinds Virtualization Manager (VMAN)
    Feature
    Salesforce Agentforce Commerce
    8.3
    38 Ratings
    8% above category average
    SolarWinds Virtualization Manager (VMAN)
    -
    Ratings
    Promotions & discounts8.736 Ratings00 Ratings
    Personalized recommendations8.138 Ratings00 Ratings
    SEO8.233 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Salesforce Agentforce Commerce and SolarWinds Virtualization Manager (VMAN)
    Feature
    Salesforce Agentforce Commerce
    9.3
    41 Ratings
    14% above category average
    SolarWinds Virtualization Manager (VMAN)
    -
    Ratings
    Multi-site management9.235 Ratings00 Ratings
    Order processing9.038 Ratings00 Ratings
    Inventory management9.237 Ratings00 Ratings
    Shipping9.530 Ratings00 Ratings
    Custom functionality9.438 Ratings00 Ratings
    Best Alternatives
    Agentforce CommerceSolarWinds Virtualization Manager (VMAN)
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    OpenManage Integration for VMware vCenter
    Score7.6 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    OpenManage Integration for VMware vCenter
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Agentforce CommerceSolarWinds Virtualization Manager (VMAN)
    Likelihood to Recommend
    8.4
    (55 ratings)
    10.0
    (66 ratings)
    Likelihood to Renew
    7.8
    (11 ratings)
    8.6
    (7 ratings)
    Usability
    9.2
    (11 ratings)
    9.0
    (7 ratings)
    Availability
    8.0
    (1 ratings)
    8.2
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    6.4
    (1 ratings)
    Support Rating
    9.0
    (3 ratings)
    8.8
    (6 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    9.1
    (3 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Agentforce CommerceSolarWinds Virtualization Manager (VMAN)
    Likelihood to Recommend
    Salesforce
    Global Sites; larger commerce organizations but not too large where the % rev-share would affect its feasibility in a feature comparison. Salesforce is rock solid in infrastructure and rarely has outages or issues; it scaled appropriately for holiday peak and was able to accomplish anything we put our minds to as long as we staffed development appropriately. The latter, however, is not to be overlooked. Developers are necessary and expensive.
    Incentivized
    Read full review
    SolarWinds
    On the whole, Solarwinds Virtualization Manager (VMAN) is an excellent product which gives us a single point to monitor our virtual environment. After our initial trial I was sold on the product and what it had to offer. Immediately after implementing VMAN, we were able to spot virtual machines with old snapshots which were never deleted and no longer needed, we could spot virtual machines which either had over allocated resources or under allocated resources meaning we could make changes and fine tune them for best performance. We could also monitor virtual machine latency, IOPS, and show us where our bottlenecks were.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Traffic - When we have sales, our traffic will increase exponentially and their cloud can handle the huge uptick in traffic we receive without overloading our servers.
    • Site updates - it continually monitors in the background for any upgrades or updates needed so we don't have to go in and do it ourselves. A real time saver!
    • Integration - outside plugins and add-ons are easy to install with Salesforce commerce cloud as it allows a seamless integration of extra plug ins onto our site.
    Incentivized
    Read full review
    SolarWinds
    • I created custom dashboards, to view the different elements of the virtual environment. For example, you can view the number of online VMs and those off, or disconnected. You can also choose to see the status of every virtual cluster, the storage disk usage on every VM, the RAM usage, CPU usage.
    • I used this application to see the growth of virtual memory in each cluster and accordingly do forecasting for future growth. A capacity planner included in this application would help in doing accurate estimations and setting a future upgrade budget.
    • Another powerful tool was the customized reports, where i could generate reports on any element of the VM or cluster. Reports can be exported to Excel or PDF and are very useful for sharing information with colleagues and management.
    • Alerts can be customized. For example, you can set a rule to get an email alert if any virtual server RAM usage exceeds 85% and send a text message if RAM usage exceeds 90% for more than 10 minutes.
    Incentivized
    Read full review
    Cons
    Salesforce
    • The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
    • A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
    • Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.
    Incentivized
    Read full review
    SolarWinds
    • We did have issues during the setup, with successfully connecting to some of our hosts and vCenters and we found support were just sending us back to articles we had already read, it was also taking long periods before getting a response. The issue is still ongoing, in fact.
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.
    Read full review
    SolarWinds
    Currently, there is no other tool that gives us what we need to monitor a geographically disperse environment with multiple non-related instances of VM clusters. In addition, the level of reporting, historical data trending, and alerting that VMAN provides is essential for our business process. Lastly, the effort to customize and set up any monitoring system is not trivial. This makes switching to any other product very difficult without being able to clearly demonstrate a ROI.
    Incentivized
    Read full review
    Usability
    Salesforce
    The overall ease of using the system. Consolidation in location for our team members. Mobile application for on the go research, as many of our team members are constantly traveling to job sites or to meet clients. No more duplicate calls to current customers, since we have 12 different divisions that span the company. Mostly the ability to look at the database when our team members begin cultivating a new
    lead/prospect with a potential customer to see if anyone within the team has a
    relationship with that person or the company they work for.
    Incentivized
    Read full review
    SolarWinds
    SolarWinds VMAN is easy to use for everyone. When I say everyone which literally means anyone e.g. Virtualization Environment SME, Consultant, Support Team, Management Officers etc. Anyone who have worked on IT technologies could easily deploy SolarWinds by reading videos, Thwack posts or Virtual Classrooms (Custom Success Centers) - this makes this application easy to operation and for maintenance support is always there.
    Incentivized
    Read full review
    Reliability and Availability
    Salesforce
    We have only had one instance where the platform went down in the time we have been using it.
    Read full review
    SolarWinds
    We have yet to enconter any issues in terms of availability. We have a highly available SQL cluster running Orion.
    Incentivized
    Read full review
    Performance
    Salesforce
    No answers on this topic
    SolarWinds
    We find page load times to be quite slow at times. Flipping between tabs can also be very slow.
    Incentivized
    Read full review
    Support Rating
    Salesforce
    They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.
    Incentivized
    Read full review
    SolarWinds
    SolarWinds gives good support. I have never had a time when i was working through a support case where I did not get the support I needed for the required issues to be resolved. I have always had resolutions from SolarWinds support. They are top notch. Issues once had are no more.
    Incentivized
    Read full review
    In-Person Training
    Salesforce
    The in-person training was thorough. Trainer was pretty dry, but covered everything really well.
    Read full review
    SolarWinds
    No answers on this topic
    Implementation Rating
    Salesforce
    Implementation went fairly smoothly.
    Read full review
    SolarWinds
    Its really the best product on the market for someone looking to have total control over their VM environment. anyone interested should download a demo and try it, I know you will buy it after you do. It changing the way you have to manage on a daily basis
    Incentivized
    Read full review
    Alternatives Considered
    Salesforce
    When I think of Salesforce products, I sometimes think of them interchangeably as one big lump. It's hard not to be incredibly immersed in the ecosystem day in and day out and taking advantage of resources like Trailhead. While Microsoft Dynamics compares in quality and offerings, it doesn't offer the same engagement and resources as Salesforce in its communications, social, and marketing, which makes a difference in terms of relevance and help. Commerce Cloud comes with the support you need to succeed and the tools you need to grow. In a high demand consumer world, we need products like this to keep up and get ahead. The minute we catch up, we're behind. Salesforce helps you stay on pace and create the unique and personalized experiences customers everywhere expect.
    Incentivized
    Read full review
    SolarWinds
    The operation began using Nagios XI, after a year of use, and based on the results obtained, we realized that what our client wanted was not fully met. Our client asked us to use WhatsUp, however, SolarWinds covered in a more efficient way what was required by our client (IT) and even more.
    Incentivized
    Read full review
    Scalability
    Salesforce
    No answers on this topic
    SolarWinds
    Purchasing the correct license allows the platform to scale with your environment.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • In my experience I see most of the retailers see better sales after moving to Demandware.
    • Site performance is really good if the application built with best practices suggested by Demandware.
    • Service integrations have some limitations in terms of quota etc but still all are inside manageable grounds.
    Incentivized
    Read full review
    SolarWinds
    • VMAN has been used for reports provided to executive-level meetings. These reports showed our growth patterns, allowing for easier decisions on purchasing additional hardware.
    • VMAN has provided a positive impact on allowing for near real-time monitoring of resources, able to pinpoint when services are using more memory than expected, not running at all, or other options as defined.
    • VMAN was purchased to help monitor our VMware platform, the added abilities for AWS allowed us to migrate clients from on-prem to cloud-based with the same views.
    Incentivized
    Read full review
    ScreenShots

    SolarWinds Virtualization Manager (VMAN) Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot