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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agentforce Commerce

    Score7.9 out of 10
    N/ASalesforce Agentforce Commerce (formerly Commerce Cloud, and Demandware before that) is a cloud-based eCommerce solution for enterprises with merchandising tools, such as sorting, filtering, and image zooming, allowing customers to browse products.

    $4

    per month

    WYSIWYG Web Builder

    Score10 out of 10
    N/AWYSIWYG Web Builder is a visual (drag & drop) web site design tool that helps create websites without having to learn HTML. Drag & drop objects or complete blocks on the page and the software will automatically generate all the HTML code and related files when the website is published. Besides standard HTML elements there are advanced tools like slideshows, photo galleries, carousels, navigation menus, and forms. Create the web layout you want Other web design…

    $59.95

    one-time fee per user

    Pricing
    Agentforce CommerceWYSIWYG Web Builder
    Editions & Modules
    No answers on this topic
    WYSIWYG Web Builder
    $59.95
    one-time fee per user
    WYSIWYG Web Builder Plus
    $99.95
    one-time fee per user
    Offerings
    Pricing Offerings
    Agentforce CommerceWYSIWYG Web Builder
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsB2B Commerce: Starter - $4 price/order Growth - $6 price/order Plus - $8 price/order B2C Commerce: Starter - 1% Gross Merchandise Value Growth - 2% Gross Merchandise Value Plus - 3% Gross Merchandise Value B2B2C Commerce: 1% Gross Merchandise ValueThe plus bundle includes all paid extensions packs (approx. 100 extensions)
    More Pricing Information
    Community Pulse
    Agentforce CommerceWYSIWYG Web Builder
    Considered Both Products
    Salesforce
    No answer on this topic
    Pablo Software Solutions
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    21 Answers
    No answers on this topic
    Delivers good value for the price
    80%
    Delivers good value for the price
    16 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    21 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    15 Answers
    No answers on this topic
    Features
    Agentforce CommerceWYSIWYG Web Builder
    Online Storefront
    Comparison of Online Storefront features of Salesforce Agentforce Commerce and WYSIWYG Web Builder
    Feature
    Salesforce Agentforce Commerce
    8.9
    44 Ratings
    13% above category average
    WYSIWYG Web Builder
    -
    Ratings
    Product catalog & listings9.339 Ratings00 Ratings
    Product management9.339 Ratings00 Ratings
    Bulk product upload8.138 Ratings00 Ratings
    Branding9.139 Ratings00 Ratings
    Mobile storefront9.335 Ratings00 Ratings
    Product variations9.341 Ratings00 Ratings
    Website integration8.639 Ratings00 Ratings
    Visual customization8.040 Ratings00 Ratings
    CMS9.437 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Salesforce Agentforce Commerce and WYSIWYG Web Builder
    Feature
    Salesforce Agentforce Commerce
    9.1
    34 Ratings
    17% above category average
    WYSIWYG Web Builder
    -
    Ratings
    Abandoned cart recovery8.928 Ratings00 Ratings
    Checkout user experience9.234 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Salesforce Agentforce Commerce and WYSIWYG Web Builder
    Feature
    Salesforce Agentforce Commerce
    9.5
    33 Ratings
    13% above category average
    WYSIWYG Web Builder
    -
    Ratings
    eCommerce security9.533 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Salesforce Agentforce Commerce and WYSIWYG Web Builder
    Feature
    Salesforce Agentforce Commerce
    8.3
    38 Ratings
    8% above category average
    WYSIWYG Web Builder
    -
    Ratings
    Promotions & discounts8.736 Ratings00 Ratings
    Personalized recommendations8.138 Ratings00 Ratings
    SEO8.233 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Salesforce Agentforce Commerce and WYSIWYG Web Builder
    Feature
    Salesforce Agentforce Commerce
    9.2
    41 Ratings
    13% above category average
    WYSIWYG Web Builder
    -
    Ratings
    Multi-site management9.235 Ratings00 Ratings
    Order processing8.938 Ratings00 Ratings
    Inventory management9.237 Ratings00 Ratings
    Shipping9.530 Ratings00 Ratings
    Custom functionality9.338 Ratings00 Ratings
    Best Alternatives
    Agentforce CommerceWYSIWYG Web Builder
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    WebWave
    Score9.5 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    10Web
    Score7.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Agentforce CommerceWYSIWYG Web Builder
    Likelihood to Recommend
    8.7
    (55 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    7.8
    (11 ratings)
    10.0
    (1 ratings)
    Usability
    9.2
    (11 ratings)
    9.0
    (1 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (3 ratings)
    10.0
    (1 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Agentforce CommerceWYSIWYG Web Builder
    Likelihood to Recommend
    Salesforce
    Global Sites; larger commerce organizations but not too large where the % rev-share would affect its feasibility in a feature comparison. Salesforce is rock solid in infrastructure and rarely has outages or issues; it scaled appropriately for holiday peak and was able to accomplish anything we put our minds to as long as we staffed development appropriately. The latter, however, is not to be overlooked. Developers are necessary and expensive.
    Incentivized
    Read full review
    Pablo Software Solutions
    If you prefer a PC/local development environment vs a fully online development tool, WYSIWYG Web Builder may be the best product available. If you are frustrated by bloated CMS systems that require constant updates and fixing of expired or conflicting plugins WYSIWYG Web Builder could be for you.
    Read full review
    Pros
    Salesforce
    • Traffic - When we have sales, our traffic will increase exponentially and their cloud can handle the huge uptick in traffic we receive without overloading our servers.
    • Site updates - it continually monitors in the background for any upgrades or updates needed so we don't have to go in and do it ourselves. A real time saver!
    • Integration - outside plugins and add-ons are easy to install with Salesforce commerce cloud as it allows a seamless integration of extra plug ins onto our site.
    Incentivized
    Read full review
    Pablo Software Solutions
    • Rapidly build website
    • Builds site that load fast
    • Allows for competely custom sites
    Read full review
    Cons
    Salesforce
    • The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
    • A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
    • Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.
    Incentivized
    Read full review
    Pablo Software Solutions
    • The depth of the product and available options can be a bit overwhelming when getting started
    Read full review
    Likelihood to Renew
    Salesforce
    A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.
    Read full review
    Pablo Software Solutions
    This is my fourth year using WYSIWYG Web Builder and as many new releases. Each new release brings a staggering number of new features and enhancements. But the updates, fixes and new features are not limited to a once a year update. The product is updated with interium releases every few months.
    Read full review
    Usability
    Salesforce
    The overall ease of using the system. Consolidation in location for our team members. Mobile application for on the go research, as many of our team members are constantly traveling to job sites or to meet clients. No more duplicate calls to current customers, since we have 12 different divisions that span the company. Mostly the ability to look at the database when our team members begin cultivating a new
    lead/prospect with a potential customer to see if anyone within the team has a
    relationship with that person or the company they work for.
    Incentivized
    Read full review
    Pablo Software Solutions
    The one reason for a 9 instead of a 10 is not a ding to the product itself. When first starting out the available options and tools are a bit overwhelming. You might be able to achieve the same visual result in multiple ways. As a new user you will need to learn which options work best for you. The online tutorials are good and there are a number of very good videos available on YouTube. The support from the forum is great. New users are treated with respect and provided support and guidance. (That is certainly not the case in many support forums) After fours years and dozens of websites I am still learning new features and tools for enhancing my customer's sites.
    Read full review
    Reliability and Availability
    Salesforce
    We have only had one instance where the platform went down in the time we have been using it.
    Read full review
    Pablo Software Solutions
    No answers on this topic
    Support Rating
    Salesforce
    They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.
    Incentivized
    Read full review
    Pablo Software Solutions
    The developer actively replies to post on the support forum. It is typical to get a reply in a few hours. The support for this product exceeds any other product I have used in the past 25 years. In addition to rapid replies from the developer the support community is very active on the forum along with several forum members providing excellent training videos.
    Read full review
    In-Person Training
    Salesforce
    The in-person training was thorough. Trainer was pretty dry, but covered everything really well.
    Read full review
    Pablo Software Solutions
    No answers on this topic
    Implementation Rating
    Salesforce
    Implementation went fairly smoothly.
    Read full review
    Pablo Software Solutions
    implementaion is simple. install the product and setup your hosting ftp settings.
    Read full review
    Alternatives Considered
    Salesforce
    When I think of Salesforce products, I sometimes think of them interchangeably as one big lump. It's hard not to be incredibly immersed in the ecosystem day in and day out and taking advantage of resources like Trailhead. While Microsoft Dynamics compares in quality and offerings, it doesn't offer the same engagement and resources as Salesforce in its communications, social, and marketing, which makes a difference in terms of relevance and help. Commerce Cloud comes with the support you need to succeed and the tools you need to grow. In a high demand consumer world, we need products like this to keep up and get ahead. The minute we catch up, we're behind. Salesforce helps you stay on pace and create the unique and personalized experiences customers everywhere expect.
    Incentivized
    Read full review
    Pablo Software Solutions
    I still use Xara for graphic design and image editing. But the web development in WYSIWYG Web Builder is far superior. Compared to online editors like Weebly, Wix, etc WYSIWYG Web Builder allows you to experiment with different options saved to different files. With the online builders you can't easily have 5 options to show a client. And you don't have backup copies in case the work you did, didn't work out.
    Read full review
    Return on Investment
    Salesforce
    • In my experience I see most of the retailers see better sales after moving to Demandware.
    • Site performance is really good if the application built with best practices suggested by Demandware.
    • Service integrations have some limitations in terms of quota etc but still all are inside manageable grounds.
    Incentivized
    Read full review
    Pablo Software Solutions
    • I am able to build truly custom sites for my customers
    • I am able to build sites with less time and effort, resulting in competitive pricing
    • I am able to build sites with less overhead, resulting in better profits
    Read full review
    ScreenShots

    WYSIWYG Web Builder Screenshots

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