TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agentforce Education

    Score7.1 out of 10
    N/ASalesforce for Higher Ed combines the Salesforce Lightning Experience with HEDA (Higher Ed Data Architecture), providing a cloud platform supporting student management and engagement, admissions and academics, and other higher ed administrative support functions.N/A

    Woobox

    Score8 out of 10
    N/AWoobox helps create contests, sweepstakes, coupons to grow fans and amplify marketing messages.

    $29

    per month

    Pricing
    Agentforce EducationWoobox
    Editions & Modules
    No answers on this topic
    Woobox
    $37.00
    per month
    Offerings
    Pricing Offerings
    Agentforce EducationWoobox
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Agentforce EducationWoobox
    Considered Both Products
    Salesforce
    No answer on this topic
    Woobox
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    No answers on this topic
    Features
    Agentforce EducationWoobox
    Student and Faculty Administration
    Comparison of Student and Faculty Administration features of Salesforce Agentforce Education and Woobox
    Feature
    Salesforce Agentforce Education
    7.9
    6 Ratings
    5% below category average
    Woobox
    -
    Ratings
    Integrations with 3rd-Party Education Technology6.05 Ratings00 Ratings
    Online Registration Management6.06 Ratings00 Ratings
    District Communications, such as messaging and alerting10.03 Ratings00 Ratings
    Roster Management9.34 Ratings00 Ratings
    Platform Customization10.05 Ratings00 Ratings
    Teacher Self-Service8.53 Ratings00 Ratings
    Student Data Security10.06 Ratings00 Ratings
    Community Support8.05 Ratings00 Ratings
    Class Scheduling9.43 Ratings00 Ratings
    State and National-level Reporting5.03 Ratings00 Ratings
    Compliance Support4.05 Ratings00 Ratings
    Teacher and Parent Mobile Application8.43 Ratings00 Ratings
    Best Alternatives
    Agentforce EducationWoobox
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Schoolmint Hero
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Schoolmint Hero
    Score9.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Agentforce EducationWoobox
    Likelihood to Recommend
    6.4
    (14 ratings)
    9.5
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.2
    (6 ratings)
    Usability
    6.9
    (3 ratings)
    7.9
    (2 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (2 ratings)
    Support Rating
    6.2
    (2 ratings)
    8.4
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.4
    (2 ratings)
    User Testimonials
    Agentforce EducationWoobox
    Likelihood to Recommend
    Salesforce
    I would say it's suited for a higher ED or K through 12 use case. If you're tracking anyone who is a learner, I would say it's still applicable for non-degree learning experiences. So even if you don't have a four year degree granting institution, but if you're not doing education, that's probably where I would say it's not really for you. Right. There's other products, other verticals like nonprofit cloud or financial services cloud you'd want to look at.
    Incentivized
    Read full review
    Woobox
    I use Woobox for a poll/voting competition and I found it very helpful as it gathers the audience data very efficiently and provides the results in a very smart way. Woobox provides very limited features in the free version one cannot judge the capabilities of this excellent platform unless they purchase it.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Great use of integrating across all aspects of enrollment.
    • Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
    • Reporting is fabulous inside of Salesforce.
    • All of the Apps in the App Exchange.
    Incentivized
    Read full review
    Woobox
    • Woobox makes it easy to create a variety of promotions in their platform.
    • The technology is intuitive to use and allows for a lot of customization.
    • Woobox has a support team that is quick to respond and help.
    Incentivized
    Read full review
    Cons
    Salesforce
    • I think the display of the cloud for students can seem a bit intimidating at first.
    • I do not know the depth in which some features could offer more, but organization is the most important in displaying the information for the user.
    • Other than the visual aspect I think Salesforce does an amazing job! I'd like to see this used more widely.
    Incentivized
    Read full review
    Woobox
    • Having an easier way to creative pictures for splash pages
    • It gets a little complicated trying to add extra entry questions
    Read full review
    Likelihood to Renew
    Salesforce
    No answers on this topic
    Woobox
    I constantly use the product and they are continually evolving and developing new tools. The customer service is also US based and very efficient to address issues or questions.
    Read full review
    Usability
    Salesforce
    It can be extremely user friendly and customizable - if you have the skills to do that. There are features - like records related opening in sub tabs - that make work more efficient. There is a definitely a steep learning curve when it comes to becoming a salesforce admin though.
    Incentivized
    Read full review
    Woobox
    It is very intuitive and provides all necessary fields to begin promotions even if you have no graphic or programming skills
    Read full review
    Reliability and Availability
    Salesforce
    No answers on this topic
    Woobox
    I have never noticed it down.
    Read full review
    Performance
    Salesforce
    No answers on this topic
    Woobox
    It is very fast. The only thing that has taking any sort of time is when it imports photos or videos from platforms such as Instagram or Twitter. But this is more due to refresh rates than the actual program.
    Read full review
    Support Rating
    Salesforce
    People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.
    Incentivized
    Read full review
    Woobox
    They have always answered the phone in person and been able to answer question or resolve issues same day. Not open 24 hrs.
    Read full review
    Implementation Rating
    Salesforce
    No answers on this topic
    Woobox
    Easy to integrate with existing Facebook account.
    Read full review
    Alternatives Considered
    Salesforce
    Salesforce has many more options, functionality, and can provide real time dashboard reports from the homepage. Provides a quicker search functionality and merges all information for other areas of the company into a concise summary. Report functionality is very intuitive and with basic understanding, users can build their own graphs and dashboards to help visual important data.
    Incentivized
    Read full review
    Woobox
    To be honest, I prefer Rafflecopter over Woobox. Good product, but I feel like Rafflecopter has more to offer the user.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions.
    • Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA.
    • Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us.
    Incentivized
    Read full review
    Woobox
    • ROI was great. People remembered our company and products after the contests. This of course has to do with how much money you spent promoting, but I think Woobox made it a simpler process for people to enter a contest.
    Read full review
    ScreenShots

    Agentforce Education Screenshots

    Screenshot of Admissions ConnectScreenshot of AdvancementScreenshot of K-12 Architecture KitScreenshot of Slack Courses ConsoleScreenshot of Student Success Hub