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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agentforce

    Score8 out of 10
    N/AAgentforce is a solution that provides intelligent bots created and customized via a low code builder. Agentforce agents operate autonomously by retrieving data on demand, building action plans for any task, and executing these plans without human intervention.N/A

    SAP HANA Cloud

    Score8.9 out of 10
    N/ASAP HANA is an application that uses in-memory database technology to process very large amounts of real-time data from relational databases, both SAP and non-SAP, in a very short time. The in-memory computing engine allows HANA to process data stored in RAM as opposed to reading it from a disk which means that the data can be accessed in real time by the applications using HANA. The product is sold both as an appliance and as a cloud-based software solution.

    $0.95

    per month Capacity Units

    Pricing
    AgentforceSAP HANA Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AgentforceSAP HANA Cloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Includes a one year free trial.
    More Pricing Information
    Community Pulse
    AgentforceSAP HANA Cloud
    Considered Both Products
    Salesforce
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    96%
    Would buy again
    313 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    271 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    98%
    Happy with the feature set
    319 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    198 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    264 Answers
    Features
    AgentforceSAP HANA Cloud
    Relational Databases
    Comparison of Relational Databases features of Agentforce and SAP HANA Cloud
    Feature
    Agentforce
    -
    Ratings
    SAP HANA Cloud
    9.0
    51 Ratings
    11% above category average
    ACID compliance00 Ratings9.437 Ratings
    Database monitoring00 Ratings9.249 Ratings
    Database locking00 Ratings9.341 Ratings
    Encryption00 Ratings8.743 Ratings
    Disaster recovery00 Ratings8.842 Ratings
    Flexible deployment00 Ratings8.944 Ratings
    Multiple datatypes00 Ratings8.845 Ratings
    Best Alternatives
    AgentforceSAP HANA Cloud
    Small Businesses
    No answers on this topic
    Amazon RDS
    Score8.1 out of 10
    Medium-sized Companies
    Azure AI Bot Service
    Score7.9 out of 10
    SingleStore
    Score8.2 out of 10
    Enterprises
    Azure AI Bot Service
    Score7.9 out of 10
    SAP IQ
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AgentforceSAP HANA Cloud
    Likelihood to Recommend
    8.3
    (5 ratings)
    9.4
    (362 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (15 ratings)
    Usability
    8.3
    (4 ratings)
    9.5
    (81 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (253 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (3 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    AgentforceSAP HANA Cloud
    Likelihood to Recommend
    Salesforce
    Agentforce has a lot of applications. We are using it in consulting to benchmark other clients, what they're doing, where we stand, how can we have better efficiencies coming in, et cetera. Those are the areas where it is doing exceptionally well. The area where we feel it can do much more better is maybe a market benchmark because it's been used across by so many players and it's a connected ecosystem. If Salesforce can have something where it gives me the market view of things, I can then benchmark rather than in my own universe to the broader university Salesforce and I know where I exactly stand and what more can I achieve, what's my final goalpost. So that would be something really great.
    Incentivized
    Read full review
    SAP
    I think if you have a large organization, it's probably the product and the marketplace to go to. We're a large management consulting firm operating in four to seven countries. And generally speaking, I think that's the size and the scope where it scales best. I can't speak to smaller companies, but I can't see smaller companies leveraging the benefits as much as a larger organization can.
    Incentivized
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    Pros
    Salesforce
    • Which helps in creation of Autonomous AI agents to operate
    • Multi-System Integration with "Zero-Copy" Data Access
    • To built chatbots and copilot tools by utilizing the Atlas Reasoning Engine to function as an autonomous digital workforce
    • Order and Transactional Management
    Incentivized
    Read full review
    SAP
    • Real-time reporting and analytics on data: because of its in-memory architecture, it is perfect for businesses that need to make quick decisions based on current information.
    • Managing workload with complex data: it can handle a vast range of data types, including relational, documental, geospatial, graph, vector, and time series data.
    • Developing and deploying intelligent data applications: it provides various tools for such applications and can be used for machine learning and artificial intelligence to automate tasks, gain insights from data, and make predictions.
    Read full review
    Cons
    Salesforce
    • It is complex too, more help documentation or videos will help
    • AI assistance doesn’t work well for specific or detailed questions
    • So much configuration available it can put off new users
    Incentivized
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    SAP
    • Requires higher processing power, otherwise it won't fly. How ever computing costs are lower. Incase you are migrating to cloud please do not select the highest config available in that series . Upgrading it later against a reserved instance can cost you dearly with a series change
    • Lack of clarity on licensing is one major challenge
    • Unless S/4 with additional features are enabled mere migration HANA DB is not a rewarding journey. Power is in S/4
    Incentivized
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    Likelihood to Renew
    Salesforce
    No answers on this topic
    SAP
    We would rate our likelihood of renewing at 9/10. SAP HANA Cloud has proven to be a highly reliable and scalable data platform that consistently delivers strong performance. Its seamless integration with our overall SAP landscape, combined with improved analytics and real-time data capabilities, makes it a core part of our long-term technology strategy.
    Incentivized
    Read full review
    Usability
    Salesforce
    The platform offers an intuitive overall experience and the expected strong integration with other Salesforce existent tools. It has a low learning curve for new users on the commom use cases, such as intent classification, routing and knowledge-based answers. It could be improved with more transparency regarding to the AI decision logic.
    Incentivized
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    SAP
    It is very useful solution which provides you speedier data processing, real-time analytics. It helps you manage diverse data types. It also offers you excellent disaster management. It has user friendly interface which helps you navigate system and transactions easily and perform task smoothly.
    Incentivized
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    Reliability and Availability
    Salesforce
    No answers on this topic
    SAP
    so far, we didn't get any outage
    Incentivized
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    Performance
    Salesforce
    No answers on this topic
    SAP
    so far good
    Incentivized
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    Support Rating
    Salesforce
    No answers on this topic
    SAP
    However, I am not the right person to answer this as we have another department to handle support and contact the service provider for any support required. Although i will say that they are the quick respondent and knows how to handle querry of the customers and provide quick and better support.
    Incentivized
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    Implementation Rating
    Salesforce
    No answers on this topic
    SAP
    Professional GIS people are some of the most risk-averse there are, and it's difficult to get them to move to HANA in one step. Start with small projects building to 80% use of HANA spatial over time.
    Incentivized
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    Alternatives Considered
    Salesforce
    We did evaluate the EVA bots, which are coming in market for Salesforce effectiveness. Those bots are good, but they're based out of very traditional use cases in the life sciences space. Agentforce is very, very advanced, right? Eva can talk about a typical sales rep coming in, logging in the day, log their entire day, and then probably having a simple text to reporting kind of a view. And that's it. Agentforce gives me a lot of insights, it gives me a lot of actionable insights. It uses its own brain. That's where Salesforce is an AI company. So we trust the Salesforce banner for it to innovate more and more, more and more. And that's where we chose Agentforce over.
    Incentivized
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    SAP
    I have deep knowledge of other disk based DBMSs. They are venerable technology, but the attempts to extend them to current architectures belie the fact they are built on 40 year old technology. There are some good columnar in-memory databases but they lack the completeness of capability present in the HANA platform.
    Incentivized
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    Contract Terms and Pricing Model
    Salesforce
    No answers on this topic
    SAP
    I don't have visibility in licensing
    Incentivized
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    Scalability
    Salesforce
    No answers on this topic
    SAP
    Limitation of training deliverable by organization
    Incentivized
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    Professional Services
    Salesforce
    No answers on this topic
    SAP
    We are still in process for the first applciaiton
    Incentivized
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    Return on Investment
    Salesforce
    • We were able to assist customers with the self service option, without wasting effort from a real CS advisor
    Incentivized
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    SAP
    • ROI has always been high in terms of the functionality that it offers and the security features it comes with.
    • Managing large volumes of data in real-time is not an easy task, but it does it pretty well with faster data processing.
    Incentivized
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