What users are saying about
6 Ratings
362 Ratings
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Score 8.2 out of 100
6 Ratings
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Score 7.4 out of 100

Feature Set Ratings

  • Salesforce Commerce Cloud ranks higher in 4 feature sets: Online Storefront, Online Shopping Cart, eCommerce Marketing, eCommerce Business Management
  • Spree ranks higher in 1 feature set: Online Payment System

Online Storefront

8.1

Salesforce Commerce Cloud

81%
5.6

Spree

56%
Salesforce Commerce Cloud ranks higher in 8/9 features

Product catalog & listings

8.5
85%
34 Ratings
4.4
44%
4 Ratings

Product management

8.3
83%
34 Ratings
5.0
50%
4 Ratings

Bulk product upload

8.3
83%
33 Ratings
7.3
73%
4 Ratings

Branding

7.8
78%
33 Ratings
3.7
37%
3 Ratings

Mobile storefront

8.2
82%
31 Ratings
4.0
40%
1 Rating

Product variations

8.3
83%
35 Ratings
8.0
80%
3 Ratings

Website integration

8.0
80%
34 Ratings
5.9
59%
4 Ratings

Visual customization

7.8
78%
35 Ratings
9.3
93%
3 Ratings

CMS

7.4
74%
32 Ratings
3.0
30%
2 Ratings

Online Shopping Cart

8.1

Salesforce Commerce Cloud

81%
5.2

Spree

52%
Salesforce Commerce Cloud ranks higher in 2/2 features

Abandoned cart recovery

8.0
80%
27 Ratings
5.3
53%
4 Ratings

Checkout user experience

8.1
81%
32 Ratings
5.1
51%
4 Ratings

Online Payment System

8.8

Salesforce Commerce Cloud

88%
9.1

Spree

91%
Spree ranks higher in 1/1 features

eCommerce security

8.8
88%
30 Ratings
9.1
91%
4 Ratings

eCommerce Marketing

8.3

Salesforce Commerce Cloud

83%
4.2

Spree

42%
Salesforce Commerce Cloud ranks higher in 3/3 features

Promotions & discounts

8.4
84%
31 Ratings
4.0
40%
3 Ratings

Personalized recommendations

8.5
85%
33 Ratings
4.2
42%
3 Ratings

SEO

8.0
80%
29 Ratings
4.4
44%
3 Ratings

eCommerce Business Management

8.2

Salesforce Commerce Cloud

82%
6.1

Spree

61%
Salesforce Commerce Cloud ranks higher in 4/5 features

Multi-site management

8.7
87%
31 Ratings
5.1
51%
2 Ratings

Order processing

8.4
84%
32 Ratings
5.7
57%
4 Ratings

Inventory management

8.2
82%
30 Ratings
5.0
50%
2 Ratings

Shipping

8.1
81%
27 Ratings
5.4
54%
4 Ratings

Custom functionality

7.6
76%
33 Ratings
9.3
93%
4 Ratings

Attribute Ratings

  • Salesforce Commerce Cloud is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.8

Salesforce Commerce Cloud

78%
47 Ratings
7.4

Spree

74%
5 Ratings

Likelihood to Renew

7.8

Salesforce Commerce Cloud

78%
10 Ratings

Spree

N/A
0 Ratings

Usability

8.0

Salesforce Commerce Cloud

80%
2 Ratings

Spree

N/A
0 Ratings

Availability

8.0

Salesforce Commerce Cloud

80%
2 Ratings

Spree

N/A
0 Ratings

Performance

9.0

Salesforce Commerce Cloud

90%
2 Ratings

Spree

N/A
0 Ratings

Support Rating

9.0

Salesforce Commerce Cloud

90%
6 Ratings

Spree

N/A
0 Ratings

In-Person Training

8.0

Salesforce Commerce Cloud

80%
1 Rating

Spree

N/A
0 Ratings

Implementation Rating

8.0

Salesforce Commerce Cloud

80%
4 Ratings

Spree

N/A
0 Ratings

Likelihood to Recommend

Salesforce

Global Sites; larger commerce organizations but not too large where the % rev-share would affect its feasibility in a feature comparison. Salesforce is rock solid in infrastructure and rarely has outages or issues; it scaled appropriately for holiday peak and was able to accomplish anything we put our minds to as long as we staffed development appropriately. The latter, however, is not to be overlooked. Developers are necessary and expensive.
Read full review

Spree Commerce

Spree is a great solution if you have a highly customized business idea and need a very robust eCommerce solution to support your very creative and detailed sales methods. Because it's an open source platform, there are a ton of ways that his platform can be customized to meet virtually any business idea that you can dream up. With that said, the platform requires dedicated development support to make sure everything is stable and supported at all times.
Read full review

Pros

Salesforce

  • Traffic - When we have sales, our traffic will increase exponentially and their cloud can handle the huge uptick in traffic we receive without overloading our servers.
  • Site updates - it continually monitors in the background for any upgrades or updates needed so we don't have to go in and do it ourselves. A real time saver!
  • Integration - outside plugins and add-ons are easy to install with Salesforce commerce cloud as it allows a seamless integration of extra plug ins onto our site.
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Spree Commerce

  • Quick and easy access, nice interface when logging in.
  • Access to customer's info, easy to change user names and passwords when issues arise with login.
  • Easy to use for the most part - a lot of ways to search for information regarding customer's info.
Read full review

Cons

Salesforce

  • Developers need to code and integrate new features. Some plug-and-play modules need to be added.
  • Loading time is longer initially for a few portals when checked. We need to improve loading time without caching.
  • The administration design is not so user-friendly. Need to minimize the options to be displayed for a first-time user.
Read full review

Spree Commerce

  • For the ATS portion, ability to download applicants would be helpful
  • We have to use our developers to change some simple things on the web format
Read full review

Pricing Details

Salesforce Commerce Cloud

Starting Price

$4 per month

Editions & Modules

Salesforce Commerce Cloud editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    B2B Commerce: Starter - $4 price/order Growth - $6 price/order Plus - $8 price/order B2C Commerce: Starter - 1% Gross Merchandise Value Growth - 2% Gross Merchandise Value Plus - 3% Gross Merchandise Value B2B2C Commerce: 1% Gross Merchandise Value

    Spree

    Starting Price

    Editions & Modules

    Spree editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Salesforce

      A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.
      Read full review

      Spree Commerce

      No answers on this topic

      Usability

      Salesforce

      Overall it's going great. Hoping it can reach very good heights soon.
      Read full review

      Spree Commerce

      No answers on this topic

      Reliability and Availability

      Salesforce

      We have only had one instance where the platform went down in the time we have been using it.
      Read full review

      Spree Commerce

      No answers on this topic

      Support Rating

      Salesforce

      They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.
      Read full review

      Spree Commerce

      No answers on this topic

      In-Person Training

      Salesforce

      The in-person training was thorough. Trainer was pretty dry, but covered everything really well.
      Read full review

      Spree Commerce

      No answers on this topic

      Implementation Rating

      Salesforce

      Implementation went fairly smoothly.
      Read full review

      Spree Commerce

      No answers on this topic

      Alternatives Considered

      Salesforce

      Salesforce is one of the best CRM software available in the market right now. It has the right machine tools available for automation, task segregation, moving tickets, and tracking goals. It brings in a lot of personalized experience and helps in task automation.
      Read full review

      Spree Commerce

      I don't want to knock other products but let's say that the more famous shopping carts, although they have great functionality off the peg, are limited in terms of branding ability and further customisation. Invariably you get a site which looks and feels like many others. This will suit many companies as a low cost option which is very competent. However the fully customisable front end that we need, and will continue to develop, is not possible with these turn-key solutions.
      Read full review

      Return on Investment

      Salesforce

      • Salesforce Commerce Cloud ends up paying for itself in the long run so long as customers are taking advantage of its full capabilities.
      • I would highly recommend trying it or consulting a partner like us about it if you have an interest and think you could benefit. A thorough business analysis will tell you if this segment of Salesforce is right for your objectives.
      Read full review

      Spree Commerce

      • Decent plugin ecosystem
      • Easily add and manage new products
      Read full review

      Screenshots

      Add comparison