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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce CRM Analytics

    Score8.5 out of 10
    N/ASalesforce CRM Analytics (formerly Tableau CRM) is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.

    $125

    per month

    SingleStore

    Score8.2 out of 10
    N/ASingleStore aims to enable organizations to scale from one to one million customers, handling SQL, JSON, full text and vector workloads in one unified platform.

    $0.69

    per hour

    Pricing
    Salesforce CRM AnalyticsSingleStore
    Editions & Modules
    No answers on this topic
    OnDemand
    $0.69
    per hour
    Offerings
    Pricing Offerings
    Salesforce CRM AnalyticsSingleStore
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Salesforce CRM AnalyticsSingleStore
    Considered Both Products
    Salesforce
    No answer on this topic
    SingleStore
    No answer on this topic
    Key User Insights
    Would buy again
    73%
    Would buy again
    8 Answers
    97%
    Would buy again
    73 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    96%
    Delivers good value for the price
    65 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    10 Answers
    97%
    Happy with the feature set
    73 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    96%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    9 Answers
    95%
    Implementation went as expected
    63 Answers
    Features
    Salesforce CRM AnalyticsSingleStore
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Salesforce CRM Analytics and SingleStore
    Feature
    Salesforce CRM Analytics
    7.8
    48 Ratings
    5% below category average
    SingleStore
    -
    Ratings
    Pixel Perfect reports7.541 Ratings00 Ratings
    Customizable dashboards8.548 Ratings00 Ratings
    Report Formatting Templates7.546 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Salesforce CRM Analytics and SingleStore
    Feature
    Salesforce CRM Analytics
    7.8
    49 Ratings
    3% below category average
    SingleStore
    -
    Ratings
    Drill-down analysis8.548 Ratings00 Ratings
    Formatting capabilities7.548 Ratings00 Ratings
    Integration with R or other statistical packages7.537 Ratings00 Ratings
    Report sharing and collaboration7.546 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Salesforce CRM Analytics and SingleStore
    Feature
    Salesforce CRM Analytics
    8.1
    47 Ratings
    1% below category average
    SingleStore
    -
    Ratings
    Publish to Web9.037 Ratings00 Ratings
    Publish to PDF7.044 Ratings00 Ratings
    Report Versioning8.543 Ratings00 Ratings
    Report Delivery Scheduling8.540 Ratings00 Ratings
    Delivery to Remote Servers7.534 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Salesforce CRM Analytics and SingleStore
    Feature
    Salesforce CRM Analytics
    7.4
    45 Ratings
    8% below category average
    SingleStore
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.042 Ratings00 Ratings
    Location Analytics / Geographic Visualization6.540 Ratings00 Ratings
    Predictive Analytics7.042 Ratings00 Ratings
    Pattern Recognition and Data Mining8.02 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Salesforce CRM Analytics and SingleStore
    Feature
    Salesforce CRM Analytics
    9.0
    48 Ratings
    6% above category average
    SingleStore
    -
    Ratings
    Multi-User Support (named login)9.046 Ratings00 Ratings
    Role-Based Security Model8.546 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.042 Ratings00 Ratings
    Report-Level Access Control9.02 Ratings00 Ratings
    Single Sign-On (SSO)9.541 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Salesforce CRM Analytics and SingleStore
    Feature
    Salesforce CRM Analytics
    6.7
    45 Ratings
    15% below category average
    SingleStore
    -
    Ratings
    Responsive Design for Web Access7.543 Ratings00 Ratings
    Mobile Application7.034 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.539 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Salesforce CRM Analytics and SingleStore
    Feature
    Salesforce CRM Analytics
    8.2
    33 Ratings
    6% above category average
    SingleStore
    -
    Ratings
    REST API8.031 Ratings00 Ratings
    Javascript API8.529 Ratings00 Ratings
    iFrames8.525 Ratings00 Ratings
    Java API8.528 Ratings00 Ratings
    Themeable User Interface (UI)7.528 Ratings00 Ratings
    Customizable Platform (Open Source)8.527 Ratings00 Ratings
    Relational Databases
    Comparison of Relational Databases features of Salesforce CRM Analytics and SingleStore
    Feature
    Salesforce CRM Analytics
    -
    Ratings
    SingleStore
    6.9
    3 Ratings
    16% below category average
    ACID compliance00 Ratings5.93 Ratings
    Database monitoring00 Ratings7.43 Ratings
    Database locking00 Ratings6.63 Ratings
    Encryption00 Ratings7.43 Ratings
    Disaster recovery00 Ratings5.93 Ratings
    Flexible deployment00 Ratings7.73 Ratings
    Multiple datatypes00 Ratings7.43 Ratings
    Best Alternatives
    Salesforce CRM AnalyticsSingleStore
    Small Businesses
    Cyfe
    Score4 out of 10
    Amazon RDS
    Score8.1 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    SAP HANA Cloud
    Score8.9 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    SAP IQ
    Score5.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Salesforce CRM AnalyticsSingleStore
    Likelihood to Recommend
    9.1
    (51 ratings)
    7.1
    (76 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (6 ratings)
    Usability
    8.5
    (10 ratings)
    7.7
    (12 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (3 ratings)
    Performance
    -
    (0 ratings)
    7.2
    (50 ratings)
    Support Rating
    7.7
    (6 ratings)
    8.2
    (10 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    6.0
    (1 ratings)
    8.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Data Sharing and Collaboration
    8.1
    (41 ratings)
    -
    (0 ratings)
    Data Sources
    7.7
    (41 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (3 ratings)
    User Testimonials
    Salesforce CRM AnalyticsSingleStore
    Likelihood to Recommend
    Salesforce
    For us it really comes down to that book management and next best contact for our advisors. When we're thinking about a book of business that may range, depending on the advisor, from 400 clients to a thousand clients, how do they really optimize their time? Who do they call next? Who do they work with to make sure not only they're keeping those clients engaged, they're not leaving the firm going to other advisors who they haven't talked to in a while who might need their attention. That's really where that CRM analytics is really proven pretty powerful for us.
    Incentivized
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    SingleStore
    Good for Applications needing instant insights on large, streaming datasets. Applications processing continuous data streams with low latency. When a multi-cloud, high-availability database is required When NOT to Use Small-scale applications with limited budgets Projects that do not require real-time analytics or distributed scaling Teams without experience in distributed databases and HTAP architectures.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Interactive Dashboards, it [consists] of wide variety of charts
    • Data from different sources can be easily integrated with it
    • Security, it provides easy way to secure and share the information with the users
    • Support actions like opening hyperlink etc
    • Almost everything can be done from configuration
    • Data can easily be managed from dataflow.
    Incentivized
    Read full review
    SingleStore
    • Technical support is stellar -- far above and beyond anything I've experienced with any other company.
    • When we compared SingleStore to other databases two years ago, we found SingleStore performance to be far superior.
    • Pipeline data ingestion is exceptionally fast.
    • The ability to combine transactional and analytical workloads without compromising performance is very impressive.
    Incentivized
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    Cons
    Salesforce
    • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
    • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
    • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
    • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
    Incentivized
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    SingleStore
    • It does not release a patch to have back porting; it just releases a new version and stops support; it's difficult to keep up to that pace.
    • Support engineers lack expertise, but they seem to be improving organically.
    • Lacks enterprise CDC capability: Change data capture (CDC) is a process that tracks and records changes made to data in a database and then delivers those changes to other systems in real time.
    • For enterprise-level backup & restore capability, we had to implement our model via Velero snapshot backup.
    Incentivized
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    Likelihood to Renew
    Salesforce
    No answers on this topic
    SingleStore
    We haven't seen a faster relation database. Period. Which is why we are super happy customers and will for sure renew our license.
    Incentivized
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    Usability
    Salesforce
    For someone who don't have coding background, this could be a useful tool and fairly easy to learn and use given the good support. However, if you know other open source tools, it would be much easier to use the other tools and the knowledge is more transferable in the future.
    Incentivized
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    SingleStore
    [Until it is] supported on AWS ECS containers, I will reserve a higher rating for SingleStore. Right now it works well on EC2 and serves our current purpose, [but] would look forward to seeing SingleStore respond to our urge of feature in a shorter time period with high quality and security.
    Incentivized
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    Reliability and Availability
    Salesforce
    No answers on this topic
    SingleStore
    Solutions are based around a business needs and even when implementing such solution, real time insights are also followed through showing the updates the business are implementing while informing the end users as what is new with technology.
    Incentivized
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    Performance
    Salesforce
    No answers on this topic
    SingleStore
    SingleStore excels in real-time analytics and low-latency transactions, making it ideal for operational analytics and mixed workloads. Snowflake shines in batch analytics and data warehousing with strong scalability for large datasets. SingleStore offers faster data ingestion and query execution for real-time use cases, while Snowflake is better for complex analytical queries on historical data.
    Incentivized
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    Support Rating
    Salesforce
    I was not able to be in interaction much with Salesforce support team since every feature works the way it should be working. So far I have not experienced any bug or major glitches that would delay the result of my work and performance. There is also a hotline in our company for Salesforce issue but so far I have not used it.
    Incentivized
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    SingleStore
    The support deep dives into our most complexed queries and bizarre issues that sometimes only we get comparing to other clients. Our special workload (thousands of Kafka pipelines + high concurrency of queries). The response match to the priority of the request, P1 gets immediate return call. Missing features are treated, they become a client request and being added to the roadmap after internal consideration on all client needs and priority. Bugs are patched quite fast, depends on the impact and feasible temporary workarounds. There is no issue that we haven't got a proper answer, resolution or reasoning
    Incentivized
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    Online Training
    Salesforce
    No answers on this topic
    SingleStore
    Would prefer in person training but for online training, it's almost as good as in person
    Incentivized
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    Implementation Rating
    Salesforce
    An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
    Incentivized
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    SingleStore
    We allowed 2-3 months for a thorough evaluation. We saw pretty quickly that we were likely to pick SingleStore, so we ported some of our stored procedures to SingleStore in order to take a deeper look. Two SingleStore people worked closely with us to ensure that we did not have any blocking problems. It all went remarkably smoothly.
    Incentivized
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    Alternatives Considered
    Salesforce
    Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
    Incentivized
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    SingleStore
    Greenplum is good in handling very large amount of data. Concurrency in Greenplum was a major problem. Features available in SingleStore like Pipelines and in memory features are not available in Greenplum. Gemfire was not scaling well like SingleStore. Support of both Greenplum and Gemfire was not good. Product team did not help us much like the ones in SingleStore who helped us getting started on our first cluster very fast.
    Incentivized
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    Scalability
    Salesforce
    No answers on this topic
    SingleStore
    Very reliable. Coming from mariadb, singlestore has made our application more reliable and faster!
    Incentivized
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    Return on Investment
    Salesforce
    • I would say it's been positive just because as a company, anyone that has access to it can go in there and pull any company information and we're very up to date then on all of our client base. So I would say it's been a very positive impact.
    Incentivized
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    SingleStore
    • As the overall performance and functionality were expanded, we are able to deliver our data much faster than before, which increases the demand for data.
    • Metadata is available in the platform by default, like metadata on the pipelines. Also, the information schema has lots of metadata, making it easy to load our assets to the data catalog.
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    ScreenShots