Tableau CRM vs. SAS Visual Analytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Tableau CRM
Score 8.3 out of 10
N/A
Tableau CRM (formerly Einstein Analytics) from Salesforce is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.
$125
per month
SAS Visual Analytics
Score 8.3 out of 10
Enterprise companies (1,001+ employees)
SAS Visual Analytics provides a complete platform for analytics visualization, enabling users to identify patterns and relationships in data that weren't initially evident. Interactive, self-service BI and reporting capabilities are combined with out-of-the-box advanced analytics so everyone can discover insights from any size and type of data, including text.
$0
Annual By Users: 5, 10, 20
Pricing
Tableau CRMSAS Visual Analytics
Editions & Modules
No answers on this topic
SAS Visual Analytics for SAS Cloud
Annual By Users: 5, 10, 20
Offerings
Pricing Offerings
Tableau CRMSAS Visual Analytics
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSAS Visual Statistics and SAS Office Analytics are also available as add-ons.
More Pricing Information
Features
Tableau CRMSAS Visual Analytics
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Tableau CRM
8.5
46 Ratings
4% above category average
SAS Visual Analytics
8.3
12 Ratings
1% above category average
Pixel Perfect reports8.639 Ratings8.012 Ratings
Customizable dashboards7.646 Ratings8.012 Ratings
Report Formatting Templates9.244 Ratings9.011 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Tableau CRM
8.0
47 Ratings
1% below category average
SAS Visual Analytics
8.8
13 Ratings
8% above category average
Drill-down analysis7.746 Ratings9.013 Ratings
Formatting capabilities8.446 Ratings8.013 Ratings
Integration with R or other statistical packages6.835 Ratings8.011 Ratings
Report sharing and collaboration9.044 Ratings10.012 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Tableau CRM
8.5
45 Ratings
2% above category average
SAS Visual Analytics
9.2
13 Ratings
10% above category average
Publish to Web9.335 Ratings9.012 Ratings
Publish to PDF8.942 Ratings9.013 Ratings
Report Versioning8.541 Ratings9.010 Ratings
Report Delivery Scheduling8.038 Ratings10.012 Ratings
Delivery to Remote Servers7.732 Ratings9.07 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Tableau CRM
8.4
43 Ratings
4% above category average
SAS Visual Analytics
9.7
11 Ratings
18% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)8.740 Ratings10.010 Ratings
Location Analytics / Geographic Visualization8.938 Ratings10.011 Ratings
Predictive Analytics7.640 Ratings9.010 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Tableau CRM
8.4
46 Ratings
2% below category average
SAS Visual Analytics
8.3
12 Ratings
4% below category average
Multi-User Support (named login)8.744 Ratings9.012 Ratings
Role-Based Security Model8.144 Ratings8.011 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.140 Ratings8.012 Ratings
Single Sign-On (SSO)8.639 Ratings8.08 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Tableau CRM
6.6
43 Ratings
19% below category average
SAS Visual Analytics
8.3
10 Ratings
4% above category average
Responsive Design for Web Access7.341 Ratings10.010 Ratings
Mobile Application6.032 Ratings9.08 Ratings
Dashboard / Report / Visualization Interactivity on Mobile7.237 Ratings9.09 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Tableau CRM
7.3
31 Ratings
8% below category average
SAS Visual Analytics
9.2
6 Ratings
15% above category average
REST API7.329 Ratings10.05 Ratings
Javascript API7.927 Ratings9.05 Ratings
iFrames6.923 Ratings9.05 Ratings
Java API7.926 Ratings9.05 Ratings
Themeable User Interface (UI)8.526 Ratings9.05 Ratings
Customizable Platform (Open Source)5.125 Ratings9.03 Ratings
Best Alternatives
Tableau CRMSAS Visual Analytics
Small Businesses
BrightGauge
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Score 8.9 out of 10
BrightGauge
BrightGauge
Score 8.9 out of 10
Medium-sized Companies
Reveal
Reveal
Score 9.9 out of 10
Reveal
Reveal
Score 9.9 out of 10
Enterprises
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
TIBCO Jaspersoft Community Edition
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Score 9.7 out of 10
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User Ratings
Tableau CRMSAS Visual Analytics
Likelihood to Recommend
7.0
(47 ratings)
9.0
(18 ratings)
Likelihood to Renew
-
(0 ratings)
9.3
(3 ratings)
Usability
7.6
(6 ratings)
6.0
(1 ratings)
Support Rating
7.7
(6 ratings)
8.0
(3 ratings)
Implementation Rating
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
Tableau CRMSAS Visual Analytics
Likelihood to Recommend
Salesforce
If the person/ department does not have any knowledge in open source tools such as R, and Python. [Salesforce Einstein Analytics (formerly Wave Analytics)] could be a good option with no coding background required. However, if they have such human resource or can acquire these people, I would recommend open source tech and suggest not to use this tool.
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SAS
I was in a meeting with the client and there I have to show them some analytic data to them. But I was confused about how I will manage to show big data to clients with accuracy. But then the SAS Visual Analytics software helps me in presenting accurate data at the moment and it was very presentable and through that, I got the deal for that business.
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Pros
Salesforce
  • Interactive Dashboards, it [consists] of wide variety of charts
  • Data from different sources can be easily integrated with it
  • Security, it provides easy way to secure and share the information with the users
  • Support actions like opening hyperlink etc
  • Almost everything can be done from configuration
  • Data can easily be managed from dataflow.
Read full review
SAS
  • Provides the flexibility to the end user to slice and dice the data.
  • Anyone can make predictive models with the help of in-built algorithms without the need to write a single line of code or knowledge of what's under the hood of algorithms.
  • The feature to simply ask a question related to data and getting a response in form of text, chart or graph is amazing.
Read full review
Cons
Salesforce
  • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
  • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
  • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
  • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
Read full review
SAS
  • SAS is relatively expensive when compared to other BI tools and requires a large amount of upfront fee which becomes an issue for smaller organizations.
  • UI for the dashboards looks a little date in comparison to competitors like Tableau and Microstrategy.
  • Integration with other open source software like Python needs to be built in.
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Likelihood to Renew
Salesforce
No answers on this topic
SAS
SAS really is the cutting edge in Business Intelligence. That is all they do! They are constantly coming out with new products, product upgrades, and their tech support is second to none. In addition, their support of Education has made our ability to acquire their product possible.
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Usability
Salesforce
Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
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SAS
SAS BI is good for creating reports and dashboards and then sharing it with the users. It also has ability to manage access to the reports and dashboards but somehow with most of the world moving to open source languages R, Python and Julia, SAS BI feels to be archaic in terms of feature set and integrations it allow[s]. Also, comparing it with other Business Intelligence tools like Tableau and Microsoft BI, the functionality of SAS BI is very limited and doesn't justify the pricing.
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Support Rating
Salesforce
I have not come across any bad experiences with the support provided. Also, I observed regular updates have been implemented without breaking the tool. But in my opinion, Now Tableau CRM has huge market challenges with tools like Power BI and its spread
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SAS
When you call tech support, you are immediately routed to a person who can answer your question. Often they can answer on the spot. However, if they cannot, you are given a track number and then followed up with. There have been times when I have had multiple track numbers open and they will actually TRACK YOU DOWN to ensure that your problem has been resolved. Issues do not fall into black holes with SAS. They are also willing to do a WebEx with you to diagnose the problem by seeing your environment, which is always helpful.
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Implementation Rating
Salesforce
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
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SAS
No answers on this topic
Alternatives Considered
Salesforce
Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
Read full review
SAS
SAS Business Intelligence is not the cream of the crop for business intelligence applications, but it is not far behind. The software is generally easier to apply than most other business intelligence software. Additionally, SAS Business Intelligence runs smoothly in the background when making real-time updates. With that said, the software is not as efficient of many of the other business intelligence software applications that have been on the market for longer than this one.
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Return on Investment
Salesforce
  • Absolutely a must-have tool if you are working on saving project
  • Create a centralized database to track project target across region
  • Easily create chart to showcase data / performance
Read full review
SAS
  • SAS Visual Analytics licensing cost should be reduced to enable users to use it in mass scale.
  • More statistical and mathematical equations and theories should be converted into SAS functions for reusing.
  • Because of enriched ETL and reporting capabilities SAS Visual Analytics is most preferred by business users.
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ScreenShots

SAS Visual Analytics Screenshots

Screenshot of Explore your data using analytics and interactive data visualizations.