Salesforce Marketing Cloud vs. Smart Communications SmartCOMM
Salesforce Marketing Cloud vs. Smart Communications SmartCOMM
Product | Rating | Most Used By | Product Summary | Starting Price |
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Salesforce Marketing Cloud | N/A | Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights. | $1,250 per month per installation | |
SmartCOMM | N/A | Smart Communications in London (an offshoot from Thunderhead) offers customer communications technology. Smart Communications flagship product is designed to help the user drive accurate, personalized customer conversations with their customers. The vendor states SmartCOMM helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers. | N/A |
Salesforce Marketing Cloud | Smart Communications SmartCOMM | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
Salesforce Marketing Cloud | Smart Communications SmartCOMM | |
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Top Pros | No answers on this topic | |
Top Cons |
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Email & Online Marketing |
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Lead Management |
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Campaign Management |
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Social Media Marketing |
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Reporting & Analytics |
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Platform & Infrastructure |
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Salesforce Marketing Cloud | Smart Communications SmartCOMM | |
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Small Businesses | Vbout Score 9.5 out of 10 | EZ Texting Score 8.9 out of 10 |
Medium-sized Companies | PFL Direct Mail Platform Score 9.3 out of 10 | Quadient Inspire Score 9.4 out of 10 |
Enterprises | PFL Direct Mail Platform Score 9.3 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Salesforce Marketing Cloud | Smart Communications SmartCOMM | |
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Likelihood to Recommend | 8.0 (316 ratings) | 9.0 (2 ratings) |
Likelihood to Renew | 9.5 (112 ratings) | - (0 ratings) |
Usability | 6.1 (35 ratings) | - (0 ratings) |
Availability | 10.0 (11 ratings) | - (0 ratings) |
Performance | 9.6 (9 ratings) | - (0 ratings) |
Support Rating | 4.0 (35 ratings) | - (0 ratings) |
In-Person Training | 5.0 (4 ratings) | - (0 ratings) |
Online Training | 8.1 (7 ratings) | - (0 ratings) |
Implementation Rating | 3.0 (17 ratings) | - (0 ratings) |
Ease of integration | 7.0 (2 ratings) | - (0 ratings) |
Product Scalability | 7.9 (24 ratings) | - (0 ratings) |
Vendor post-sale | 8.0 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 10.0 (2 ratings) | - (0 ratings) |
Salesforce Marketing Cloud | Smart Communications SmartCOMM | |
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Likelihood to Recommend | Salesforce | Smart Communications |
Pros | Salesforce | Smart Communications |
Cons | Salesforce | Smart Communications |
Likelihood to Renew | Salesforce | Smart Communications No answers on this topic |
Usability | Salesforce | Smart Communications No answers on this topic |
Reliability and Availability | Salesforce | Smart Communications No answers on this topic |
Performance | Salesforce | Smart Communications No answers on this topic |
Support Rating | Salesforce | Smart Communications No answers on this topic |
In-Person Training | Salesforce | Smart Communications No answers on this topic |
Online Training | Salesforce | Smart Communications No answers on this topic |
Implementation Rating | Salesforce | Smart Communications No answers on this topic |
Alternatives Considered | Salesforce | Smart Communications |
Scalability | Salesforce | Smart Communications No answers on this topic |
Return on Investment | Salesforce | Smart Communications |
ScreenShots | Salesforce Marketing Cloud Screenshots |