What users are saying about
18 Ratings
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Score 8.6 out of 101

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Likelihood to Recommend

Salesforce Partner Management

If you get a call and create a case and put in your notes you can save it and if it needs to go to a different department you can assign it to another queue and they can see it and see all the notes that went into the call. They will have everything they need and will not have to contact you for information.
Hayden Baker profile photo

Pros

  • Easy to create cases and put in notes, log calls, assign to other users.
  • Salesforce is very user- friendly
  • Strong program, can handle many users all at the same time.
Hayden Baker profile photo

Cons

  • One thing is, you have to put the time you took on the case if you edited it. I would like to change the name or a note and not have to go back and put how long it took.
  • Reports can sometimes be hard to create.
Hayden Baker profile photo

Alternatives Considered

It wasn't my choice, but I did implement it
Eric Faust profile photo

Return on Investment

  • I am just a user so I am not sure. I would assume it has been a great investment.
Hayden Baker profile photo

Pricing Details

Salesforce Partner Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details