Salesforce Partner Management for growing companies that used Tune
July 06, 2022

Salesforce Partner Management for growing companies that used Tune

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Partner Management

Salesforce Partner Management is being used to increase engagement with our company's partners and alliances. It is aimed to decrease the lifecycle of the on-boarding process, while enabling out partners with customers' information and remove friction. With Salesforce Partner Management we also keep track of partner engagement, quickly identify bottlenecks, and focus on solutions.
  • Partners management in one platform
  • Advancing on-boarding experience
  • Information sharing based on the type of the partnership
  • Pricing bundles for the users
  • Access to features based on the role within the company
  • Product guidance and onboarding material for different levels of the users
  • Personalization of partner's experiences
  • Customer base information sharing
  • Dashboard with widgets
  • Integrations
  • Shorter lifecycle of the on-boarding for partners
  • Less confusion on being on the same page with internal and external stakeholders
  • Growth in our customer base thanks to partners
  • TUNE
Tune provides great on-boarding experience for new users, but the functionality of the product itself is limited. For example if you multiple partners worldwide who sell your product, Salesforce CRM integration is a must to achieve business goals. Salesforce ecosystems helps to avoid having multiple tools and licenses. One big differentiator is that Salesforce Partner Managements allows for personalization that is user-friendly, while with Tune user is expected to do some coding.

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For partners on-boarding and information sharing this tool is a perfect fit. It also fits well for admin users as it helps to consolidate all information in one place with most common integrations being supported by Salesforce. So far we've been dipping our toes with this product, but in the future look forward to expanding on functionalities that we utilize in business processes.