Samespace vs. Zendesk Talk
Samespace vs. Zendesk Talk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Samespace | Mid-Size Companies (51-1,000 employees) | Samespace supports customer experience, and aims to increase agent productivity. Samespace integrates into a CRM to make contact center agile and adaptable, to make sales and support teams more productive with automation and streamlined workflows. The solution includes Dialer, IVR, webchat and on-net calls, and AI-powered analytics. | $50 per user per month, billed annually. Starting at 10 users. | |
Zendesk Talk | N/A | Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows customer service teams to provide phone support from the same platform they use to manage all other channels. | N/A |
Samespace | Zendesk Talk | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | $50 per user per month | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Samespace | Zendesk Talk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Samespace | Zendesk Talk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Samespace | Zendesk Talk | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (15 ratings) |
Support Rating | - (0 ratings) | 5.0 (3 ratings) |
Samespace | Zendesk Talk | |
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Likelihood to Recommend | Samespace No answers on this topic | Zendesk |
Pros | Samespace No answers on this topic | Zendesk |
Cons | Samespace No answers on this topic | Zendesk |
Support Rating | Samespace No answers on this topic | Zendesk |
Alternatives Considered | Samespace No answers on this topic | Zendesk |
Return on Investment | Samespace No answers on this topic | Zendesk |
ScreenShots |