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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Crystal

    Score7.1 out of 10
    N/ASAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

    $295

    per single user license

    SingleStore

    Score8.2 out of 10
    N/ASingleStore aims to enable organizations to scale from one to one million customers, handling SQL, JSON, full text and vector workloads in one unified platform.

    $0.69

    per hour

    Pricing
    SAP CrystalSingleStore
    Editions & Modules
    Upgrade Version to SAP Crystal Reports 2020
    $295
    per single user license
    SAP Crystal Reports 2020 64-Bit
    $495
    per single user license
    SAP Crystal Reports 2016 32-Bit
    $495
    per single user license
    SAP Crystal Server 2020 1 NUL
    $869
    per user license + first year maintenance to be added
    SAP Crystal Server 2020 5 CAL
    $8,744
    5 concurrent users + first year maintenance to be added
    OnDemand
    $0.69
    per hour
    Offerings
    Pricing Offerings
    SAP CrystalSingleStore
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.—
    More Pricing Information
    Community Pulse
    SAP CrystalSingleStore
    Considered Both Products
    SAP
    No answer on this topic
    SingleStore
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    10 Answers
    97%
    Would buy again
    73 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    96%
    Delivers good value for the price
    65 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    97%
    Happy with the feature set
    73 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    96%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    9 Answers
    95%
    Implementation went as expected
    63 Answers
    Features
    SAP CrystalSingleStore
    BI Standard Reporting
    Comparison of BI Standard Reporting features of SAP Crystal and SingleStore
    Feature
    SAP Crystal
    7.7
    124 Ratings
    6% below category average
    SingleStore
    -
    Ratings
    Pixel Perfect reports8.0113 Ratings00 Ratings
    Customizable dashboards6.7100 Ratings00 Ratings
    Report Formatting Templates8.4117 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of SAP Crystal and SingleStore
    Feature
    SAP Crystal
    8.3
    136 Ratings
    4% above category average
    SingleStore
    -
    Ratings
    Drill-down analysis9.0117 Ratings00 Ratings
    Formatting capabilities8.8135 Ratings00 Ratings
    Integration with R or other statistical packages6.964 Ratings00 Ratings
    Report sharing and collaboration8.6120 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of SAP Crystal and SingleStore
    Feature
    SAP Crystal
    8.7
    136 Ratings
    6% above category average
    SingleStore
    -
    Ratings
    Publish to Web9.191 Ratings00 Ratings
    Publish to PDF9.4133 Ratings00 Ratings
    Report Versioning7.994 Ratings00 Ratings
    Report Delivery Scheduling8.997 Ratings00 Ratings
    Delivery to Remote Servers8.454 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of SAP Crystal and SingleStore
    Feature
    SAP Crystal
    7.6
    89 Ratings
    5% below category average
    SingleStore
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.650 Ratings00 Ratings
    Location Analytics / Geographic Visualization7.576 Ratings00 Ratings
    Predictive Analytics7.841 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of SAP Crystal and SingleStore
    Feature
    SAP Crystal
    8.5
    88 Ratings
    0% above category average
    SingleStore
    -
    Ratings
    Multi-User Support (named login)8.481 Ratings00 Ratings
    Role-Based Security Model8.480 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.480 Ratings00 Ratings
    Report-Level Access Control8.43 Ratings00 Ratings
    Single Sign-On (SSO)8.940 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of SAP Crystal and SingleStore
    Feature
    SAP Crystal
    6.6
    65 Ratings
    16% below category average
    SingleStore
    -
    Ratings
    Responsive Design for Web Access6.163 Ratings00 Ratings
    Mobile Application5.946 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.060 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of SAP Crystal and SingleStore
    Feature
    SAP Crystal
    7.8
    45 Ratings
    1% above category average
    SingleStore
    -
    Ratings
    REST API7.48 Ratings00 Ratings
    Javascript API8.437 Ratings00 Ratings
    iFrames7.18 Ratings00 Ratings
    Java API8.437 Ratings00 Ratings
    Themeable User Interface (UI)7.439 Ratings00 Ratings
    Customizable Platform (Open Source)8.433 Ratings00 Ratings
    Relational Databases
    Comparison of Relational Databases features of SAP Crystal and SingleStore
    Feature
    SAP Crystal
    -
    Ratings
    SingleStore
    6.9
    3 Ratings
    16% below category average
    ACID compliance00 Ratings5.93 Ratings
    Database monitoring00 Ratings7.43 Ratings
    Database locking00 Ratings6.63 Ratings
    Encryption00 Ratings7.43 Ratings
    Disaster recovery00 Ratings5.93 Ratings
    Flexible deployment00 Ratings7.73 Ratings
    Multiple datatypes00 Ratings7.43 Ratings
    Best Alternatives
    SAP CrystalSingleStore
    Small Businesses
    Cyfe
    Score4 out of 10
    Amazon RDS
    Score8.1 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    SAP HANA Cloud
    Score8.9 out of 10
    Enterprises
    Sisense
    Score6.9 out of 10
    SAP IQ
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP CrystalSingleStore
    Likelihood to Recommend
    6.7
    (159 ratings)
    7.2
    (76 ratings)
    Likelihood to Renew
    10.0
    (19 ratings)
    8.2
    (6 ratings)
    Usability
    7.1
    (31 ratings)
    7.8
    (12 ratings)
    Availability
    8.0
    (1 ratings)
    8.4
    (3 ratings)
    Performance
    8.0
    (1 ratings)
    7.3
    (50 ratings)
    Support Rating
    8.6
    (21 ratings)
    8.2
    (10 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    8.8
    (14 ratings)
    8.0
    (3 ratings)
    Configurability
    8.0
    (1 ratings)
    8.2
    (1 ratings)
    Data Sharing and Collaboration
    8.8
    (124 ratings)
    -
    (0 ratings)
    Data Sources
    9.2
    (129 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    8.2
    (2 ratings)
    Product Scalability
    7.0
    (1 ratings)
    8.2
    (3 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    8.2
    (3 ratings)
    Vendor pre-sale
    7.0
    (1 ratings)
    8.2
    (3 ratings)
    User Testimonials
    SAP CrystalSingleStore
    Likelihood to Recommend
    SAP
    Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
    Incentivized
    Read full review
    SingleStore
    Good for Applications needing instant insights on large, streaming datasets. Applications processing continuous data streams with low latency. When a multi-cloud, high-availability database is required When NOT to Use Small-scale applications with limited budgets Projects that do not require real-time analytics or distributed scaling Teams without experience in distributed databases and HTAP architectures.
    Incentivized
    Read full review
    Pros
    SAP
    • Crystal Reports allows us to create a consistent template for all of our reports.
    • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
    • Crystal Reports can connect to a wide variety of data sources.
    • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
    Incentivized
    Read full review
    SingleStore
    • Technical support is stellar -- far above and beyond anything I've experienced with any other company.
    • When we compared SingleStore to other databases two years ago, we found SingleStore performance to be far superior.
    • Pipeline data ingestion is exceptionally fast.
    • The ability to combine transactional and analytical workloads without compromising performance is very impressive.
    Incentivized
    Read full review
    Cons
    SAP
    • The export of reports to Excel is very cumbersome and the results are difficult to format.
    • The design of reports and the graphical features (e.g. charts) feel quite rigid.
    • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
    Incentivized
    Read full review
    SingleStore
    • It does not release a patch to have back porting; it just releases a new version and stops support; it's difficult to keep up to that pace.
    • Support engineers lack expertise, but they seem to be improving organically.
    • Lacks enterprise CDC capability: Change data capture (CDC) is a process that tracks and records changes made to data in a database and then delivers those changes to other systems in real time.
    • For enterprise-level backup & restore capability, we had to implement our model via Velero snapshot backup.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
    Read full review
    SingleStore
    We haven't seen a faster relation database. Period. Which is why we are super happy customers and will for sure renew our license.
    Incentivized
    Read full review
    Usability
    SAP
    Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
    Incentivized
    Read full review
    SingleStore
    [Until it is] supported on AWS ECS containers, I will reserve a higher rating for SingleStore. Right now it works well on EC2 and serves our current purpose, [but] would look forward to seeing SingleStore respond to our urge of feature in a shorter time period with high quality and security.
    Incentivized
    Read full review
    Reliability and Availability
    SAP
    No answers on this topic
    SingleStore
    Solutions are based around a business needs and even when implementing such solution, real time insights are also followed through showing the updates the business are implementing while informing the end users as what is new with technology.
    Incentivized
    Read full review
    Performance
    SAP
    No answers on this topic
    SingleStore
    SingleStore excels in real-time analytics and low-latency transactions, making it ideal for operational analytics and mixed workloads. Snowflake shines in batch analytics and data warehousing with strong scalability for large datasets. SingleStore offers faster data ingestion and query execution for real-time use cases, while Snowflake is better for complex analytical queries on historical data.
    Incentivized
    Read full review
    Support Rating
    SAP
    The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
    Incentivized
    Read full review
    SingleStore
    The support deep dives into our most complexed queries and bizarre issues that sometimes only we get comparing to other clients. Our special workload (thousands of Kafka pipelines + high concurrency of queries). The response match to the priority of the request, P1 gets immediate return call. Missing features are treated, they become a client request and being added to the roadmap after internal consideration on all client needs and priority. Bugs are patched quite fast, depends on the impact and feasible temporary workarounds. There is no issue that we haven't got a proper answer, resolution or reasoning
    Incentivized
    Read full review
    In-Person Training
    SAP
    Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
    Incentivized
    Read full review
    SingleStore
    No answers on this topic
    Online Training
    SAP
    No answers on this topic
    SingleStore
    Would prefer in person training but for online training, it's almost as good as in person
    Incentivized
    Read full review
    Implementation Rating
    SAP
    Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
    Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
    Incentivized
    Read full review
    SingleStore
    We allowed 2-3 months for a thorough evaluation. We saw pretty quickly that we were likely to pick SingleStore, so we ported some of our stored procedures to SingleStore in order to take a deeper look. Two SingleStore people worked closely with us to ensure that we did not have any blocking problems. It all went remarkably smoothly.
    Incentivized
    Read full review
    Alternatives Considered
    SAP
    Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
    Incentivized
    Read full review
    SingleStore
    Greenplum is good in handling very large amount of data. Concurrency in Greenplum was a major problem. Features available in SingleStore like Pipelines and in memory features are not available in Greenplum. Gemfire was not scaling well like SingleStore. Support of both Greenplum and Gemfire was not good. Product team did not help us much like the ones in SingleStore who helped us getting started on our first cluster very fast.
    Incentivized
    Read full review
    Scalability
    SAP
    No answers on this topic
    SingleStore
    Very reliable. Coming from mariadb, singlestore has made our application more reliable and faster!
    Incentivized
    Read full review
    Return on Investment
    SAP
    • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
    • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
    Incentivized
    Read full review
    SingleStore
    • As the overall performance and functionality were expanded, we are able to deliver our data much faster than before, which increases the demand for data.
    • Metadata is available in the platform by default, like metadata on the pipelines. Also, the information schema has lots of metadata, making it easy to load our assets to the data catalog.
    Read full review
    ScreenShots

    SAP Crystal Screenshots

    Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports