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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Crystal

    Score7.1 out of 10
    N/ASAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

    $295

    per single user license

    Yurbi

    Score8 out of 10
    N/AYurbi is an embedded analytics and OEM business intelligence platform from 5000fish, built for ISVs and SaaS companies that need to deliver dashboards and reporting to their own customers. It is white-labeled to match the vendor's product, isolates data per tenant, and runs self-hosted on the vendor's own Windows, Linux, or Docker servers, so customer data never leaves their environment. Every tier includes the full platform with no feature paywalls: a no-code report…

    $10,000

    per year per user

    Pricing
    SAP CrystalYurbi
    Editions & Modules
    Upgrade Version to SAP Crystal Reports 2020
    $295
    per single user license
    SAP Crystal Reports 2020 64-Bit
    $495
    per single user license
    SAP Crystal Reports 2016 32-Bit
    $495
    per single user license
    SAP Crystal Server 2020 1 NUL
    $869
    per user license + first year maintenance to be added
    SAP Crystal Server 2020 5 CAL
    $8,744
    5 concurrent users + first year maintenance to be added
    Starter
    10,000
    per year per user
    Growth
    $18,000
    per year per user
    Scale
    $24,000
    per year per user
    Unlimited
    $30,000
    per year
    Offerings
    Pricing Offerings
    SAP CrystalYurbi
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.A primary pricing consideration is that Yurbi is licensed by named users on a flat annual basis — not by consumption, queries, or sessions. Because Yurbi is self-hosted, pricing does not fluctuate with traffic, data volume, or the number of dashboards rendered, which maintains cost predictability as embedded usage grows. This contrasts with consumption-billed embedded BI (such as Power BI Embedded) and per-seat tools. Every tier includes the entire platform with no feature paywalls — embedding, multi-tenant security, the no-code report builder, dashboards, and the REST API are all standard. Tiers ($10,000 to $30,000 per year) differ only by the named-user ceiling, so you select a plan based on the number of users served rather than feature requirements. All plans include Priority Support and all upgrades. Additional factors ISVs commonly consider: each plan includes one development and one production license, with additional production deployments available from $500/year — suitable for one-instance-per-customer or on-premise ISV models — and volume discounts apply at scale. A 14-day free trial is available without a credit card; early-stage and smaller ISVs may qualify for pricing below the Starter plan, and optional professional services and a VIP Service Plan are available for teams requiring implementation assistance.
    More Pricing Information
    Community Pulse
    SAP CrystalYurbi
    Considered Both Products
    SAP
    Chose SAP Crystal
    While Crystal Reports is a very solid business intelligence application, and can produce very detailed and highly formatted reports with a properly trained professional at the helm, it is a giant mess with anyone that does not have years of experience. Jasper and Yurbi are both …
    Incentivized
    5000fish
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    SAP CrystalYurbi
    BI Standard Reporting
    Comparison of BI Standard Reporting features of SAP Crystal and Yurbi
    Feature
    SAP Crystal
    7.7
    124 Ratings
    6% below category average
    Yurbi
    -
    Ratings
    Pixel Perfect reports8.0113 Ratings00 Ratings
    Customizable dashboards6.8100 Ratings00 Ratings
    Report Formatting Templates8.4117 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of SAP Crystal and Yurbi
    Feature
    SAP Crystal
    8.3
    136 Ratings
    3% above category average
    Yurbi
    -
    Ratings
    Drill-down analysis9.0117 Ratings00 Ratings
    Formatting capabilities8.8135 Ratings00 Ratings
    Integration with R or other statistical packages6.964 Ratings00 Ratings
    Report sharing and collaboration8.6120 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of SAP Crystal and Yurbi
    Feature
    SAP Crystal
    8.7
    136 Ratings
    6% above category average
    Yurbi
    -
    Ratings
    Publish to Web9.191 Ratings00 Ratings
    Publish to PDF9.4133 Ratings00 Ratings
    Report Versioning7.994 Ratings00 Ratings
    Report Delivery Scheduling8.997 Ratings00 Ratings
    Delivery to Remote Servers8.454 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of SAP Crystal and Yurbi
    Feature
    SAP Crystal
    7.6
    89 Ratings
    5% below category average
    Yurbi
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.650 Ratings00 Ratings
    Location Analytics / Geographic Visualization7.576 Ratings00 Ratings
    Predictive Analytics7.841 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of SAP Crystal and Yurbi
    Feature
    SAP Crystal
    8.5
    88 Ratings
    0% above category average
    Yurbi
    -
    Ratings
    Multi-User Support (named login)8.481 Ratings00 Ratings
    Role-Based Security Model8.480 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.480 Ratings00 Ratings
    Report-Level Access Control8.43 Ratings00 Ratings
    Single Sign-On (SSO)8.940 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of SAP Crystal and Yurbi
    Feature
    SAP Crystal
    6.6
    65 Ratings
    15% below category average
    Yurbi
    -
    Ratings
    Responsive Design for Web Access6.163 Ratings00 Ratings
    Mobile Application5.946 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.060 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of SAP Crystal and Yurbi
    Feature
    SAP Crystal
    7.8
    45 Ratings
    1% above category average
    Yurbi
    -
    Ratings
    REST API7.48 Ratings00 Ratings
    Javascript API8.437 Ratings00 Ratings
    iFrames7.18 Ratings00 Ratings
    Java API8.437 Ratings00 Ratings
    Themeable User Interface (UI)7.439 Ratings00 Ratings
    Customizable Platform (Open Source)8.433 Ratings00 Ratings
    Best Alternatives
    SAP CrystalYurbi
    Small Businesses
    Cyfe
    Score4 out of 10
    GoodData.AI
    Score8.8 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Reveal
    Score10 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Microsoft Power BI Embedded
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP CrystalYurbi
    Likelihood to Recommend
    6.8
    (159 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (19 ratings)
    10.0
    (1 ratings)
    Usability
    7.1
    (31 ratings)
    10.0
    (1 ratings)
    Availability
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.6
    (21 ratings)
    -
    (0 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.8
    (14 ratings)
    10.0
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.8
    (124 ratings)
    10.0
    (1 ratings)
    Data Sources
    9.2
    (129 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP CrystalYurbi
    Likelihood to Recommend
    SAP
    Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
    Incentivized
    Read full review
    5000fish
    The Yurbi Poduct is extremely well suited for organizations looking for a mature Business Intelligence and ad-hoc reporting tool. The strength of Yurbi is that it is highly customizable and can work in various environments.
    Incentivized
    Read full review
    Pros
    SAP
    • Crystal Reports allows us to create a consistent template for all of our reports.
    • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
    • Crystal Reports can connect to a wide variety of data sources.
    • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
    Incentivized
    Read full review
    5000fish
    • Yurbi allows us to build customized Dashboards for specific users. Once the initial Dashboard is created, the user themselves have permissions to customize the Dashboard to suit their needs. The flexibility is there for a wide set of users.
    • Yurbi product is highly customizable. We looked for a Business Intelligence product for quite some time that could be customized to work with different types of data sets. When we started considering Yurbi, it was evident from the beginning that the product could be customized very quickly to work within our environment and our specific data types.
    • The Yurbi product stays a step ahead with the changing market being focused more for the tablet and smart phone user population. As our customers first started to use iPADs and iPhones, it was great to see that an upgraded Yurbi product was readily available for use for the iPAD/iPhone set of users.
    Incentivized
    Read full review
    Cons
    SAP
    • The export of reports to Excel is very cumbersome and the results are difficult to format.
    • The design of reports and the graphical features (e.g. charts) feel quite rigid.
    • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
    Incentivized
    Read full review
    5000fish
    • While the Yurbi Developer tool is highly mature, there have been cases where building specific complex reports within Yurbi required extensive support directly from the vendor (and even some Yurbi product customizations). It would be great if the Yurbi Developer tool could be slightly refreshed to make it easier for more non-technical users to build more complex reports within Yurbi.
    • Over years of usage of the Yurbi product with growing set of available reports to run for users, it's easy to get unorganized in terms of being able to find the correct report to run. It's highly adviseable if future releases of Yurbi began offering features to organize all reports a little better within the product (including an audit trail of reports that users typically run to make it easier for them to go back to the right reports).
    • We heavily use the SMTP configuration within Yurbi to set up auto-email notifications to specific set of users with requested reports. At times, the SMTP service becomes unavailable and Yurbi product is unable to send these emails to the users. Besides not receiving the email, it's easily evident that the SMTP service connection failed. It would be great if future versions of the Yurbi product would alert the user of the failed SMTP connection on initial Yurbi login so the administrator becomes aware of the issue and can take action to resolve the problem.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
    Read full review
    5000fish
    The Yurbi product has been perceived very well by our customers. They have continued to use it for years and the user population has only expanded. Customers love the flexibility and large set of Dashboards and reports that can be made available within the product quickly and efficiently.
    Incentivized
    Read full review
    Usability
    SAP
    Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
    Incentivized
    Read full review
    5000fish
    The Yurbi product is incredibly easy to use and very intuitive for the user. The environment is highly customizable to the user's own preferences which is the best part.
    Incentivized
    Read full review
    Support Rating
    SAP
    The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
    Incentivized
    Read full review
    5000fish
    No answers on this topic
    In-Person Training
    SAP
    Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
    Incentivized
    Read full review
    5000fish
    No answers on this topic
    Implementation Rating
    SAP
    Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
    Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
    Incentivized
    Read full review
    5000fish
    Yurbi was very simple to implement and the software prerequisites and server requirements were very basic.
    Incentivized
    Read full review
    Alternatives Considered
    SAP
    Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
    Incentivized
    Read full review
    5000fish
    Yurbi was overall a better product, highly customizable, more user friendly, and lower priced.
    Incentivized
    Read full review
    Return on Investment
    SAP
    • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
    • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
    Incentivized
    Read full review
    5000fish
    No answers on this topic
    ScreenShots

    SAP Crystal Screenshots

    Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports

    Yurbi Screenshots

    Screenshot of a white-labeled Yurbi dashboard embedded inside your app, showing service-desk trends across trend lines and bar charts. Your customers log into a branded analytics experience — your logo, your colors — without ever leaving your product.Screenshot of the Yurbi report library, embedded in your product, where end users browse and run saved dashboards and reports organized by folder. Fully branded as your own, giving customers self-service access with no developer involvement.Screenshot of Yurbi's no-code report builder lets your customers build their own reports and charts by picking fields — no SQL needed. Embed it so users create self-service analytics right inside your app, under your brand.Screenshot of Yurbi Architect, the app builder and semantic layer where you define data sources, report types, and the exact tables and fields users can access. Configure once to expose safe, governed self-service reporting inside your embedded app.