SAP Learning Hub vs. UserIQ

There is really no other place where you can have access to the most updated SAP products and releases than on a learning journey. The cost is also more accessible. The self-paced learning.

In UserIQ campaigns, you can probably create whatever content you have in mind for your campaigns using IFrames. You can probably implement whatever content you have in mind for your campaigns using IFrames in UserIQ campaigns.

Incentivized

• Detailed and Effective learning Journeys.
• Tracking of learning progress.
• Online examination options.

• Have a really easy way to tag features and know what you're tracking.
• Great, simple user walkthroughs that you can plug into your app to improve onboarding or increase feature adoption.
• Some interesting dashboard views and you can slice users/accounts many different ways.
• Pretty user-friendly interface.
• Easy to collect qualitative data (nps, survey, etc.).

Incentivized

• A place to 'favorite' learning journeys or certifications we would like to do later.
• Better search functionality.
• Better classification of programs.

• Getting the hang of the walkthroughs took me awhile and was hard for me to understand, but now I understand and love them!

Incentivized

It's quite easy to use, but there can be improvements to the placement of things and to how to navigate to certain courses or certifications. There are too many ways to do the same thing, which means we sometimes get lost along the way.

This rating is given as to a certain degree it is useful - as in the customer health dashboard and providing a very fast service which is easy to use for our users. However, as mentioned prior, the exportation of this data into presentable information (presentation style) is not really possible without doing yourself via screenshots and interpreting the data.

Incentivized

Customer service and support is one of the biggest strengths for UserIQ, whenever there has been any issues or confusion, the help service is very effective and friendly to support us and get to a conclusion within no time, hence why the ranking given is extremely high for this factor. I would not say any improvement is needed in terms of this aspect of the company.

Incentivized

Very different, so they cannot be compared.

When comparing with the other product of the market we realize UserIQ brings the best outcome beneath the price so we choose UserIQ apart from other products.

Incentivized

• Cost effective training.
• Self paced education.
• More accredited consultants.

• UserIQ has let us communicate more effectively with our customers. We have seen a reduction in calls to customer service on how to utilize and update items on our SaaS UI.

Incentivized