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UserIQ Review
May 18, 2018

UserIQ Review

Bridgette Reynolds | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UserIQ

We currently use UserIQ to create and manage walkthroughs for our users, run banners, and announcements and NPS surveys. Our whole organization uses it from time to time. We are able to keep track our how much our users are using the platform along with what features they aren't using. It's been a wonderful tool!
  • Customer service is excellent.
  • Once you get the hang out using the walkthroughs, they are really beneficial.
  • Running reports of users on surveys!
  • Getting the hang of the walkthroughs took me awhile and was hard for me to understand, but now I understand and love them!
As I said in a previous question, it's great for tracking our users and how much they are using the platform along with what features they are and aren't using. It's helped us with reaching out directly and giving our users the information they need to start using those features.

UserIQ Feature Ratings