UserIQ - it may be for you!
March 09, 2022
UserIQ - it may be for you!

Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with UserIQ
My organization uses User IQ to set up reports in the sales force side of the business. It addresses giving insights into these customers and allows us to communicate and view data such as customer health. The scope of the case is small scale as it is not a large organization.
Pros
- Gain information which otherwise wouldn't be accessible
- Good customer service
- Health score dashboard
Cons
- Some bugs which occur infrequently, although quickly resolved
- Help center is not always entirely up to date
- Allowed us to make surveys quickly, saves time.
- Communication with specific segments is efficient.
N/A - have not previously used other products in this field which compare. It is a new product to us.
Do you think UserIQ delivers good value for the price?
Not sure
Are you happy with UserIQ's feature set?
Yes
Did UserIQ live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of UserIQ go as expected?
No
Would you buy UserIQ again?
Yes
Comments
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