Likelihood to Recommend Ruum [by SAP] is well-suited for the task creation and assignment with the responsible persons for the follow-ups and collaboration, which can be used for both internal or external projects. Ruum [by SAP] can also be used for internal tasks, milestones, project and workflow management and team management functionalities respectively. Ruum [by SAP] may not be well suited for those who want to use the CRM tools for the related marketing activities management in [a] particular situation.
Read full review I don't know anything about pricing, but if Taskworld were an inexpensive choice I would say it works fairly well for small to mid-sized companies with complex workflows. It's great for managing tasks that move through multiple-stage pipelines that aren't necessarily linear. However, depending on the price it's not worth the spend for all the technical difficulties it brought. Our company was relatively small (60 employees) and yet we constantly faced "server issues" and bugs and even software-wide crashes that seriously impacted our ability to do business. If you choose to go with Taskworld, be sure you have a solid disaster-management plan in place just in case, because chances are you'll experience bugs on a weekly basis
Read full review Pros Ruum by SAP supports brainstorming, and in the end, there is content management. Further, Ruum by SAP helps in task and backlog management. The processes are also well mapped. Goal setting and feedback tracking are also included in the feature. Read full review Task Management - It's super easy to track progress on Taskworld. If your team keeps up with it, you'll never wonder where in the project someone is, because it's marked. Project checklists - Having these to organize out smaller portions of the tasks makes everything so much easier and helps keep track of progress. Read full review Cons Mobile device enhancement functionalities Broader integration support with other systems Read full review Taskworld crashed ALL THE TIME. It was so frustrating. You'd notice certain functions not working (like adding an additional location or reassigning a task) and then the whole thing would go down. We lost at least 3 individual business days due to Taskworld acting up. We often requested features and bug fixes that took forever to be resolved. Taskworld staff was responsive, but issues took too long to resolve. As a small example, the GIF functionality of chat and task communication was down for weeks with no explanation. Small glitches were frequent and obnoxious. We had to clear caches all the time in hopes that we'd be able to use Taskworld the way it was intended. There were many times employees didn't get notified of their "@ mentions" or weren't seeing notifications at all. It was a nightmare of death by a thousand cuts. Read full review Support Rating I can't say too much about the support we've gotten from Taskworld, because we haven't needed it. There haven't been any issues we've to have to reach out about because it works too well. Given the quality of the application, I'm sure the quality of the support follows.
Read full review Alternatives Considered The starting price for Ruum by SAP is very affordable, and there is a free trial, available. Further, Ruum by SAP has all forms of training, which gives full knowledge to people who want to work with the software. Again, backlog management, where feedback is issued on the progress of every task is a major boost from the application.
Read full review We used
Basecamp very briefly before switching over to Taskworld.
Basecamp wasn't nearly as dynamic as Taskworld and served more as a static archive than an active workflow software.
Read full review Return on Investment No code knowledge required for Ruum application Effective collaboration with external parties Better project planning and milestones management Read full review Efficient task assigning and management No stories left behind! It's too easy to track what's been worked on. Read full review ScreenShots