SAP SuccessFactors HCM

I would say mid to large size companies, absolutely SuccessFactors. That is the way to go and keep way more of your compliance organized together and managing that organization at enterprise level scale is really, really huge. And I think leveraging that in terms of the modules working well together to do that. And if you're driving more of an integrated strategy, SuccessFactors is the way to go. If you're looking for individual point solutions or singular problems and you're a smaller company, I would say then it could feel more heavy as a platform and tool to enable there.

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• I think you all do a great job at utilizing AI and coming forward with that with Joule and then the SmartRecruiter. I know we're very excited to use those tools and those coming. I think it will help a lot with the system. I like how integrated everything is and all the different partners and customization you all have for the platform.

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• And I've shared this with the SAP team earlier. I think the user experience, especially in the talent module, could be better because it currently takes users too many clicks to get where they need to go. And there is no, for me, kind of a screen on that page where people could get all their details in one place. So I think that's definitely an area where the product would do better.

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It is the product that the Business is fully committed to for co-ordinately HR processes. Employee and Manage Self-Service has allow our business to reduce the overheads in our HR operating mode. The integration with 3rd party products is now in place and further developments will only increase its importance. SuccessFactors provide regular enhancements and has a support model in line with our business requirements.

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Generally works as it needs to but there is room for improvement. Notifications are an example where they come from different places whereas they should be centralised and standardised. We would love to have time management and award interpretation in SAP SuccessFactors HCM instead of a third party system however the lack of rostering functionality makes this unusable

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Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.

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The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.

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SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS

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We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.

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As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.

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SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.

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Not applicable.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.

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Once time we need to change the datacenter and we made this with the professional services from SAP... everything goes just fine. excelent service.

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• With the tool in place, we have effortlessly boosted employee engagement and experience, which leads to high employee retention.
• With its many automation capabilities, we have realized increased efficiency in our HR department.
• The tool provides is with AI powered insights that helps us make strategic decisions.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info