SAP SuccessFactors - great Employee Central platform!
July 31, 2024

SAP SuccessFactors - great Employee Central platform!

Andrey Shalaurov | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Document Management by OpenText

Overall Satisfaction with SAP SuccessFactors

We
are using SAP SuccessFactors Employee Central module at The Bank of London.
Main use cases are time off and absence management and workflows, displaying
employee Human Resource-related details, such as employee address,
communication and compensation details, displaying organizational chart,
company directory and additional company information within the bank and as a
central employee-oriented tool with related dashboards.

Pros

  • Visualizing organisational structure in terms of hierarchy
  • User-friendly dashboards across different employee and company-related tiles
  • Workflow functionality, for example for time off approval, integrated with Outlook email

Cons

  • Integration with new AI-assistant (co-pilot)
  • Ability to import employee files, such as goals and targets
  • Integration with other systems, such as Payroll
  • Improved employee experience - be able to see all employee information in one place and self-manage basic functions, such as time management
  • Automation of tasks - such as time off approval workflow, integrated with Microsoft Outlook
  • Increased HR productivity, with a number of mundane tasks and metrics available within the platform
SAP SuccessFactors is very user friendly, starting with Single Sign-on integration, then right away showing various tiles, such as organizational chart, time-off management, notifications of any review tasks, such as time-approval for team members. It has good navigation functions and language is very intuitive, so easy to understand for business users, no need to be too tech savvy.
SAP SuccessFactors, deployed and localized within the cloud platform hosted on Microsoft Azure cloud, standardized a lot of our Human Resource processes, such as time management and approval, organisational and employee-specific data dashboards, such as showing compensation information and organisational hierarchy, with ability to drill down from top down or bottom up.
I envision AI capabilities to assist with enhancing all employee central processes, for example to enable a comprehensive site-wide search, for example on "how to" items -how do I input time off, how to find the organisational chart, how to see my compensation or personal information, how to do time-approval, etc.
SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

SAP SuccessFactors is well suited for what we are using it at The Bank of London - Employee Central functions, ranging from showing employee organisational structure, to showing company supporting data, to time management and approval workflows, integrated with Microsoft Outlook and Microsoft Active Directory to enable Single Sign-on of the application.

SAP SuccessFactors HCM Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
Not Rated
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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