SAP SuccessFactors HCM
November 14, 2025

SAP SuccessFactors HCM

Richard Bell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP SuccessFactors HCM

SAP SuccessFactors HCM is our primary HRIS which we use to manage our employee data, conduct annual performance and remuneration reviews. We use Smart Recruiters for our Talent Acquisition and Onboarding, and with the recent acquisition of Smart Recruiters by SAP, it creates greater scope to integrate and collaborate between the two systems.

Pros

  • Performance and calibration is a stand out feature. People Leaders find the calibration functionality useful and intuitive
  • Remuneration reviews done through the module is great and a big step up from doing it manually through Excel

Cons

  • Report Stories is a great feature but it is not particularly easy to set up and use
  • There is no functionality for rostering which makes time management not useable for businesses that have rostering requirements aligned to it.
  • It centralises all the necessary employee information which makes it easier for leaders to manage their people.
Generally works as it needs to but there is room for improvement. Notifications are an example where they come from different places whereas they should be centralised and standardised.

We would love to have time management and award interpretation in SAP SuccessFactors HCM instead of a third party system however the lack of rostering functionality makes this unusable
We haven't gone down the AI path yet however I would envisage that it will help employees to do the day to day tasks more efficiently.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

No

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

SAP SuccessFactors HCM is a great all round HRIS solution and is suited to organisations of different sizes.

SAP SuccessFactors HCM Feature Ratings

7.3
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
4
Organization and location management
8
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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