Sapling vs. WRITER

Sapling is a great automated response system that helps you or your company respond to customer questions faster and with a higher level of quality. It is integrated into a number of the top CRMs and messaging platforms and it is easy to set up, train and use. I like that it improves efficiency and customer satisfaction and it serves as a great replacement for some of the more mundane and time-consuming parts of customer support.

Incentivized

I think Writer is perfect for marketing professionals who need to draft copy about dense topics and subject matter, such as within tech and product companies. It bridges the gap of knowledge between marketer and engineer and saves the former countless minutes to bring what the latter develops to the marketplace

Incentivized

• It works in all text-based web applications like Gmail, Salesforce Lightning, and Zendesk and helps improve typing ability.
• Offers over 40 integrations with Sapling AI
• Integration with Salesforce, Linkedin, Slack and many more ...

Incentivized

• Regarding what Writer does, I can say as a first instance it makes my work easier when making my forms, sealing and inserting what I want to implement.
• As a second place when it comes to directing me through a business document, you have the option of the synonym search engine and automatic correction.
• As a third example, I would say that Writer makes my work easier, is easy to use[,] and saves versions of the same document.

Incentivized

• Improve integration part
• Also have an offline app

Incentivized

• i do find the organisation a bit confusing, like the functions available in 'ask Writer' being separate to the main window. there were lots of functions i wasn't able to find intuitively that we needed a support call for
• asking for a summary of key points doesn't always pick up the main points

Incentivized

I had some issues with loading suggestions on a particular website and I wrote into the team about it. Within a couple of days, they had resolved the problem and pushed a new fix to the Chrome store. Amazing support.

I have been using this software for a very long time in my organization, it is very easy to use with having the interface created on a very advanced module. Designed with much modernized UI and dashboard is very pleasing to use and to have the best experience on it.

Incentivized

Writer's "recipes" and workflow approach allow me to think through the process of generation better than an open-chat format like ChatGPT or Gemini. It also is more flexible than Jasper (at least when I tested both).

Incentivized

• Sapling helps me write better and faster by providing personalized suggestions based on context and prior experience.

Incentivized

• Developing a styleguide to consolidate message, phrasing, writing style, and brand voice requirements.
• I'd like to see a Firefox addition at some time, but for now, the Chrome and Google Docs extensions suffice.
• Processes for producing, revising, optimizing, and publishing material have been streamlined.

Incentivized