ScienceLogic SL1

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ScienceLogic SL1
Score 8.5 out of 10
Enterprise companies (1,001+ employees)
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.N/A
Pricing
ScienceLogic SL1
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
ScienceLogic SL1
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeRequired
Additional DetailsScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation To get pricing for each tier, please contact the vendor.
More Pricing Information
Community Pulse
ScienceLogic SL1
Considered Both Products
ScienceLogic SL1
Chose ScienceLogic SL1
ScienceLogic SL1 supports large scale of IT Infrastructure devices and vendors.
Was the single tool providing multiple functionalities at same time and allowed to remove additional legacy tools used for monitoring.
Allowed integration with incident management and CMDB. Allowed …
Chose ScienceLogic SL1
From a capability perspective they stack up very similar but from a look and feel, ScienceLogic SL1 one is miles behind the curve on all three. We chose SL because we already had elements of the service in place on our infrastructure from our previous MSP so they were a …
Chose ScienceLogic SL1
It is the best. The tool goes far to support our needs.
Chose ScienceLogic SL1
Entuity was lacking a lot of custom reporting and also the out of the box automation and RBA was also less. Our customers were mainly looking for devices which are next gen like sdwan which Entuity doesn't support. When it come to ScienceLogic SL1 it will support all sets of …
Chose ScienceLogic SL1
It is a User-friendly tool compared to other tools in the market.
Chose ScienceLogic SL1
These are two different type's of products really that cross over each other at some intersections. Dynatrace is a Deep Diving monitoring tool as ScienceLogic monitors what can be seen on the surface, like logs, cpu memory, cpu and memory would be a crossover, and ScienceLogic …
Chose ScienceLogic SL1
Here are some of PROs and what ScienceLogic does better than our current system: More Visibility ScienceLogic can monitor Video Conference core devices and end-points ScienceLogic can monitor Public and Private Cloud devices ScienceLogic can monitor Applications running on …
Chose ScienceLogic SL1
I see great potential and infact i do strongly beleive it offers even beter capabilities than the traditional tools out there but again it comes down to how well you have trained us on how to unlock these capabilities. I suggest incentives for techs for providing feedback for …
Chose ScienceLogic SL1
Just because Science logic provides much more better enhancement and getting improved everyday. The autonomous integration and overall customization provided by the SL1 Platform is outstanding. In every sections be it in Monitoring or checking system logs and provide the best …
Chose ScienceLogic SL1
Nimsoft is a very powerful tool that has been around for years.. ScienceLogic SL1 is able to be tweaked and customised due to python scripting
Chose ScienceLogic SL1
Geneos is more complicated and 'heavy' to setup. It requires a lot of expertise in setting up. Also the dashboards are not great. ScienceLogic SL1 works well for customer facing dashboards.
Chose ScienceLogic SL1
ScienceLogic SL1 is comparable with the products but with low cost of investment gives an edge in convincing customer when we offer similar features.
Chose ScienceLogic SL1
For url monitoring, db status monitoring
Chose ScienceLogic SL1
As a fresher, this is my first organization, and they use SL1. So, I don’t have more knowledge of other tools. But I do know Grafana, which is predominantly used for dashboards. I think compared to that, the SL1 dashboard gives more details about devices. So, I feel SL1 would …
Chose ScienceLogic SL1
Used nagios but I found this is the best
Chose ScienceLogic SL1
SCOM which we were using has no effective monitoring on netwirk devices. Also major drawback was, it was not auto ticketing, we were ticketing it manually
Chose ScienceLogic SL1
Galileo analyzes storage arrays and backups more thoroughly, but SL1 is much better for host and network monitoring. SL1 has some storage monitoring features for some storage arrays, but they are not as detailed.
Chose ScienceLogic SL1
ScienceLogic SL1 more cloud-oriented than Nagios. Product support is also very important for corporate users.
IBM Tivoli Monitoring is a relatively expensive solution that requires dedicated professional support and complex infrastructure.
Dynatrace is good for performance …
Chose ScienceLogic SL1
I have checked the feasibility of these tools, and except for CA UIM, other tools are not even close to ScienceLogic SL1. ScienceLogic SL1, in this respect, is far more advanced. ScienceLogic SL1 is smooth, easy to use, easy to make anyone understand, and make ready to work. …
Chose ScienceLogic SL1
We used BMC as our monitoring tool, and BMC True Sight for Capacity Management. SL1 is great in Event monitoring, but it lacks the Capacity Management features as it is not a Capacity Management Tool. It would be great if we can use it as a Capacity Management Tool with all the …
Chose ScienceLogic SL1
In comparison to above tools specifically in terms of monitoring capabilities, ScienceLogic SL1 is way-way behind.

A lot of features which were available in these suites may be in 2010s are still not available in 2020s.
Top Pros
Top Cons
Features
ScienceLogic SL1
AIOps Features
Comparison of AIOps Features features of Product A and Product B
ScienceLogic SL1
6.6
19 Ratings
1% above category average
Monitoring and Alerting7.518 Ratings
Performance Analytics6.719 Ratings
Incident Management6.919 Ratings
Service Desk Integration6.619 Ratings
Root Cause Analysis6.215 Ratings
Capacity Planning Tool6.217 Ratings
Configuration and Change Management6.017 Ratings
Automated Remediation6.815 Ratings
Collaboration and Communication6.915 Ratings
Threat Intelligence6.215 Ratings
Best Alternatives
ScienceLogic SL1
Small Businesses

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Medium-sized Companies
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Score 8.7 out of 10
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Score 8.1 out of 10
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User Ratings
ScienceLogic SL1
Likelihood to Recommend
7.9
(221 ratings)
Likelihood to Renew
9.2
(24 ratings)
Usability
9.7
(15 ratings)
Availability
9.9
(14 ratings)
Performance
8.0
(14 ratings)
Support Rating
5.7
(20 ratings)
In-Person Training
8.1
(6 ratings)
Online Training
8.3
(7 ratings)
Implementation Rating
8.2
(92 ratings)
Configurability
10.0
(7 ratings)
Ease of integration
7.9
(15 ratings)
Product Scalability
8.0
(1 ratings)
Vendor post-sale
8.9
(7 ratings)
Vendor pre-sale
8.4
(6 ratings)
User Testimonials
ScienceLogic SL1
Likelihood to Recommend
ScienceLogic
Appropriate if you are setting up a monitoring suite in new Infrastructure Environment. Definitely NOT suited for Migration Projects. ScienceLogic SL1 cannot cater to a lot of monitoring requirements which already would have been configured in old monitoring suite. Plus, limited support for customizations and having to go to "Feature Requests" route makes in extremely complicated.
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Pros
ScienceLogic
  • Best overall coverage of montioring different technologies.
  • Easy to use in any environment
  • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
  • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
  • Always improving and regularly releasing new versions and upgrades to the system/DA's.
  • Interactive community
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Cons
ScienceLogic
  • Dashboards are quite old and are of Iron age. Need to have AP2 dashboards only instead of AP1 and consistent new design across all functionalities.
  • Reporting is not improved since Y2020 and need to revamp completely. Need to integrate Dashboards and Reporting. PowerBI Like functionality to be given OOTB. Reports should be extracted in Excel, PDF, HTML and should be heavily automated.
  • Create and Open APIs for basic and advanced monitoring data extraction.
  • Topology based Event Correlation and Suppression should be improved drastically. Need to identify critical network interfaces based on Topology and monitor them. Basic customization of Dynamic App and/or Powerpack to exclude/include certain metrics/events to be permitted OOTB instead of customizations.
  • Integration with ServiceNow to be improved and to be taken to next level. Automation Powerpack should be made available OOTB as part of base product and to be priced attractively.
  • Take product to next level where we can monitor actual impacted IT or Business Service instead of metrics and events BSM and Topology map to be auto discovered and identify the network dependencies and alternate paths automatically instead of manual creation of BSM.
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Likelihood to Renew
ScienceLogic
It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.
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Usability
ScienceLogic
The core functions are there.
The complexity is due to the complexity of the space.
The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
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Reliability and Availability
ScienceLogic
SL is always there and online when you need to get info from it. The only times when SL was not available in our own data center, was when network links from out side of the data center was down and those links were not in our controll. Having a central database and people accessing it all over the world, may put a bit of constarin on the performance of the dashboards when reports gets generated, but that is far and few n between.
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Performance
ScienceLogic
SceinceLogic SL1 architecture helps the platform to give a top-notch performance in every respect, Data collection to reporting happens very smoothly. With the new user interface pages load much faster. Individual appliances carrying the individual task ensure things are working without lag. Integration with ticketing tool(SNOW) is well managed by the ScienceLogic, no issue or much delay has been observed while interacting with an external tool.
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Support Rating
ScienceLogic
So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
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In-Person Training
ScienceLogic
It was good, Do the online training first and understand it and you will get the most out of the in-person training that way. This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylar, worth going through again if it a while back that you first did this.
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Online Training
ScienceLogic
There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
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Implementation Rating
ScienceLogic
As first time developers, getting to grips with powerpack development using SNMP, Powershell and Python etc, was not helped by poor and badly organised online documentation. In many cases, we had to look at existing powerpacks and try to work out what it was doing and why - not always with much success. Even after receiving expert level training, the development of some powerpacks would not have been possible without access to the SL1 support staff.
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Alternatives Considered
ScienceLogic
Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
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Scalability
ScienceLogic
Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
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Return on Investment
ScienceLogic
  • We are still evolving with the tool so can't really comment on the actual RoI but the features provided does adds up the customer expectations.
  • Global manager usage gives us the holistic view of separate SL1 infrastructures
  • Power flow helps to use some pre built Autometas which helps saves lot of time and effort
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ScreenShots

ScienceLogic SL1 Screenshots

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