ScienceLogic can be used in any monitoring environment
August 31, 2023

ScienceLogic can be used in any monitoring environment

Wian Crous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic SL1

If your environment is not laden with too many security rule and procedures, then this is a rather easy implementation process.

If you have a more complicated environment the design and planning takes a bit of time, but the implementation process is still not too much effort. It just takes a bit more time working out the kinks. But if your environment is set up with a bunch of security rules, any implementation process is delayed, so I can't say that this is necessarily due to SL's performance.
We use ScienceLogic as a monitoring tool to assist other companies manage and monitor their IT Estate. I personally assist with creating reports, Dynamic Applications, Run Book Automations and integrations into their other systems. I have to assist with custom requests, and mostly focus on their reports and integrations into their other monitoring systems.
Both

Pros

  • Best overall coverage of montioring different technologies.
  • Easy to use in any environment
  • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
  • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
  • Always improving and regularly releasing new versions and upgrades to the system/DA's.
  • Interactive community

Cons

  • Their reporting is difficult and complicated to create your own. This can also be moved to a newer language (AP2 View)
  • Being able to use their API/GQL with SSO

Do you think ScienceLogic SL1 delivers good value for the price?

Yes

Are you happy with ScienceLogic SL1's feature set?

Yes

Did ScienceLogic SL1 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ScienceLogic SL1 go as expected?

I wasn't involved with the implementation phase

Would you buy ScienceLogic SL1 again?

Yes

  • Reducing the MTTR for incidents and events
  • Providing very good coverage of the environment, even picking up devices we were not aware of
  • 3rd Party integrations
SL would be great in most environments, as they cover a very wide range of technologies. There platform is easy to use, and the out of the box functionality covers most of what you would need in your environment.

I would say the environments where SL is difficult to use, is where there are a lot of security rules regarding firewalls, ldap and SSO. There are some features that does not always work across the board. However, even in these environments does SL do a great job and they are happy to assist getting the functionality you need..

Comments

  • Mark Elbrecht | TrustRadius Reviewer
    Mark Elbrecht
    (Vendor Representative) commented a year ago
    Thank you for the positive feedback on our out-of-the-box integrations and custom dashboards, I will forward your experience on to our product team in order to further improve reporting and to develop more API capabilities.

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