ScienceLogic is one stop solution for all your monitoring needs
Aditya Dev | TrustRadius Reviewer
June 28, 2019

ScienceLogic is one stop solution for all your monitoring needs

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ScienceLogic

It is being used across the whole organization for monitoring the network devices availability and performance. It is used to monitor the devices on various parameters and get the case logged automatically in case of some issue for the appropriate team to look into and get it fixed before the impact becomes huge. From packet drops on interfaces to availability of the device all are being very well taken care by the ScienceLogic.
  • Monitor the large set of network devices very well.
  • Gives a detailed analysis of system performance in terms of graphs which makes it easy to read and understand.
  • Nice GUI to facilitate all the required options in the front without missing the deep dive options in case if someone wants to look into details.
  • Placement of the options are in such a way that it is very convenient for the engineers to look into the information they are seeking.
  • Taking the auto backup of the devices will be one feature I would like to see in it.
  • Running the script on the devices feature will be very useful.
  • Firing the command on set of devices will be an added advantage.
  • It stands up on our objective to monitor a large set of device availability and device performance across the globe.
  • It integrates very well with other tools available for some other specific purposes.
  • Support for Graphical approach has helped in presenting the data in more efficient and readable formats.
Yes it has definitely changed the level of visibility, now it gives us more insight into the network performance. Interface error and discards across the interfaces help us to troubleshoot the latency issue of the applications. Bandwidth utilization of the device helps us to decide if it's the best time to increase the number of links, thus helping in maintaining the smooth performance of the applications.
Yes we are using various reports from ScienceLogic to represent the network performance which thus helps in business growth. Immediate visibility in the network performance and device availability helps us to keep the service SLA to a good value which thus results in a good reputation of network services. Several access levels give us the privilege to hand over the dashboard to the end users for their visibility in the network performance thus gaining the trust of the customer.
It generates the case related to the issue automatically and assigns it to the queue of the appropriate team to look into it. Moreover it scans the CMDB for any newly added devices or recommend devices on a regular basis automatically which helps in measuring the performance of all the active device once it is in network, serving the customers. Its email feature is very helpful in having the various reports handy and ready to use.
  • Report over email to several recepients
  • Auto case generation on crossing the thresholds
  • CMDB integration to keep the device list updated
ScienceLogic supports multiple vendor devices and it supports integration to multiple other applications. It gives the privilege to pull up the data from its database for customized reports. Automatically pulling up the device list from the CMDB helps in keeping the list of monitoring devices updated. Template feature to monitor the specific group of devices is very convenient to use.
ScienceLogic is highly recommended if someone wants to monitor the device availability and its performance. Device CPU and packet drops are something which impacts the network a lot, ScienceLogic can handle it very well giving us an understanding that at what time a certain thing happens and up to what extent. It can be also used to intelligently log the case for the appropriate team to look into the issue in case the threshold increases.