What users are saying about
3 Ratings
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Top Rated
155 Ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

SignNow

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Top Rated
155 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Attribute Ratings

  • Scrive eSign is rated higher in 1 area: Support Rating
  • SignNow is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.5

Scrive eSign

75%
3 Ratings
8.8

SignNow

88%
120 Ratings

Likelihood to Renew

Scrive eSign

N/A
0 Ratings
8.6

SignNow

86%
11 Ratings

Usability

Scrive eSign

N/A
0 Ratings
9.2

SignNow

92%
8 Ratings

Availability

Scrive eSign

N/A
0 Ratings
10.0

SignNow

100%
1 Rating

Performance

Scrive eSign

N/A
0 Ratings
10.0

SignNow

100%
1 Rating

Support Rating

10.0

Scrive eSign

100%
2 Ratings
6.7

SignNow

67%
40 Ratings

Online Training

Scrive eSign

N/A
0 Ratings
10.0

SignNow

100%
1 Rating

Implementation Rating

Scrive eSign

N/A
0 Ratings
10.0

SignNow

100%
1 Rating

Product Scalability

Scrive eSign

N/A
0 Ratings
10.0

SignNow

100%
1 Rating

Likelihood to Recommend

Scrive

It is really an intuitive to use and collaborative tool that can be helpful within an organization to create agreements and allow various kinds of reviews simultaneously. This ensures time is saved and even one can see the status of the document at any time and take actions accordingly. It sends out automatic reminder mails to users who haven't signed and provide feature for people to either accept or reject and not sign a document.
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airSlate, Inc

Functionality like templates, document group are a must to reduce lot of paperwork for HR and Finance departments. While the ease of settling up the documents is well setup there can be room for improvement in UI elements and security options With that being said it can be rest assured the platform is offering a lot of flexibility of working things out
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Pros

Scrive

  • Electronic signatures.
  • Verification.
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airSlate, Inc

  • Ease of setting up documents that require eSignatures
  • Ability to manage the order in which the document needs to be eSigned
  • Tracking the status of who has signed and who hasn't
  • Ability to 're-send' invites to team members who might have missed the original invite
  • Ability to download the eSigned documents for internal record keeping
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Cons

Scrive

  • the more advanced signing options for security can be a little pricey
  • Not as widely known as other options
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airSlate, Inc

  • I was very confused at first between creating a document and creating a template.
  • When I try to customize my message on a template I can't edit all the parts I want to on the sending message.
  • Many of the users I've sent this don't see this right away. Often it goes into a spam folder.
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Pricing Details

Scrive eSign

Starting Price

$30 per month

Editions & Modules

Scrive eSign editions and modules pricing
EditionModules
One301
Team4502
Company15003

Footnotes

  1. per month
  2. per month
  3. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

SignNow

Starting Price

Editions & Modules

SignNow editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $8

    Additional Details

    Pricing Info

    Likelihood to Renew

    Scrive

    No answers on this topic

    airSlate, Inc

    The features are too limited. The biggest issue though is the flexibility for editing existing forms without having to create a whole new form. The other issues are its payment partner options, lack of automation, and logic flow. We plan to quit this software and use other software in its place.
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    Usability

    Scrive

    No answers on this topic

    airSlate, Inc

    In terms of core functionality - adding options for signatures, text, dates, check boxes, etc., as well as customising the body of the request, the title of the request, follow-ups / reminders for signature, etc., SignNow is great. It's really easy to navigate and use in this regard. SignNow loses points when it comes to the end-user who needs to sign. There's an option for them to either use the app (which is most prominent in the page that shows when they open the request) or to sign using their browser (which is much smaller). I had my assistant create this step by step guide for our clients, so they can complete the request the way we need them to:https://docs.google.com/presentation/d/1FopYjlykHMFjIAQjgaNLtNIvSCQND_kb86-U9bA5M2A/edit?usp=sharing As far as I'm aware, you can't make it mandatory for them to draw their signature, and there's no option to remove the prompt for them to download the app when signing on their mobile device. I really wish these were options, but they don't take away from the fact it does what it is intended to do, and it does it well.
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    Reliability and Availability

    Scrive

    No answers on this topic

    airSlate, Inc

    SignNow is always available when I need it. It seems that most updates occur outside of business hours so I have full functionality when I need it most between the hours of 8am-6pm EST. There has only been I time when I experience application errors when I need to use the system but it did not last long and the issue was resolved within a few hours.
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    Support Rating

    Scrive

    Customer support was incredible, they helped when I had one question about a bug with the archiving function. They got it sorted out, helped me understand what I did wrong, and even released a patch months later to prevent future users from falling into the same trap. I don't think there even was a language barrier, despite Scrive being a Swedish company.
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    airSlate, Inc

    I only used SignNow support when setting up. I uploaded a bunch of documents in the wrong place and needed assistance in moving them. Unfortunately they were not able to move the documents and I needed to upload into a different place. This is where I feel the system itself could benefit from some flexibility for their customers.
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    Online Training

    Scrive

    No answers on this topic

    airSlate, Inc

    It was nice to be shown the basics of the system and be able to see or understand the specific functions our company would need to use, such as the template creation, document grouping and document group templates. Being taught on how to use these functions, made learning them much easier.
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    Implementation Rating

    Scrive

    No answers on this topic

    airSlate, Inc

    Make sure you know exactly what you need before implementation and be sure to ask how to use the most important functions of the system that you will be using.
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    Alternatives Considered

    Scrive

    It is more intuitive and does not require its users to get any formal training to use the product. It allows automatic follow-ups with users who use the product. It can be deployed on all operating system and is compatible with most of the devices including mobile phone, laptop or personal computer.
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    airSlate, Inc

    We looked at several different offerings such as HelloSign and DocuSign, but SignNow offered the same basic options for a lot less money. It was easy to implement and very user friendly. We didn't need a lot of bells and whistles which the other guys offered which honestly just complicated things.
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    Return on Investment

    Scrive

    • The ability to sign documents online rather than in person is a must for any modern business
    • Less travel costs and paper costs
    • All documents able to be digitised
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    airSlate, Inc

    • SignNow is far more economical than any other signature program I have ever seen.
    • SignNow performs all the tasks that the more expensive competition does.
    • SignNow does not require my clients to set up an account with a user name and password.
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    Screenshots

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