TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sensor Tower

    Score7.5 out of 10
    N/ASensor Tower is a source of mobile app, digital advertising, retail media, and audience insights for the largest brands and app publishers across the globe.N/A

    UXCam Product Analytics

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    UXCam is a product analytics platform with an integrated AI analyst for mobile apps and websites. The company states that they currently serve customers in 50+ countries and processes 100B+ data points every month.N/A
    Pricing
    Sensor TowerUXCam Product Analytics
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Sensor TowerUXCam Product Analytics
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Sensor TowerUXCam Product Analytics
    Small Businesses
    Firebase Crashlytics
    Score9.8 out of 10
    Mixpanel
    Score8.3 out of 10
    Medium-sized Companies
    Firebase Crashlytics
    Score9.8 out of 10
    Heap
    Score8.1 out of 10
    Enterprises
    Flurry Analytics (discontinued)
    Score9 out of 10
    Gainsight PX
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sensor TowerUXCam Product Analytics
    Likelihood to Recommend
    8.4
    (6 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.6
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Sensor TowerUXCam Product Analytics
    Likelihood to Recommend
    Sensor Tower
    I think that App Annie will be handy for the companies that provide service in multiple countries - so they have to deal with local competitors research and track the performance of the app (by the position and by the reviews) in different stores. I think that for a one-country app, many of the features will be less relevant. At the same time, App Annie offers custom plans, so I see how the user experience can be different.
    Incentivized
    Read full review
    UXCam
    UXCam App Analytics help identify the user pain points and improvement areas within our app. It helps observe the app from a customer's perspective and hence communication around any new updates with stakeholders get easy. These can be times when we aren't able to view the complete recordings due to delays in loading or randomisation of samples.
    Incentivized
    Read full review
    Pros
    Sensor Tower
    • Very easy to use and understand. The dashboard is quite complete.
    • The free version is quite complete.
    • They send daily and weekly emails with statistics on your apps so you can understand key facts to improve its standing.
    Incentivized
    Read full review
    UXCam
    • User flow mapping. It shows how users are navigating in the app.
    • App crashes
    • User session recordings
    • Segmentation on devices, OS versions, processors etc
    Incentivized
    Read full review
    Cons
    Sensor Tower
    • App Annie is extremely limited if you are on the free plan. While you can garner some golden nuggets from the free plan, it's extremely difficult to make needle moving decisions based on the free data. It would be great if App Annie would disclose pricing on their website, plus have a non-free/enterprise plan were you could pick and choose features they offer.
    • After nearly considering a paid plan with App Annie, I decided not to purchase because of the broken trust that stemmed from their sales team. I often got cold-calls from their reps - even when I never contacted them for a sales member to call me. I was bombarded for about 2 weeks straight with phone calls and hard-core sales emails with just asking to talk, no questions or personalization. This cold, unwanted and unwelcome outreach solidified my decision not to purchase.
    Incentivized
    Read full review
    UXCam
    • Loading time is high due to which we have to wait a lot sometimes
    • In heatmaps, more properties can be added eg. User cohort, experiment id
    • Provide filters to easily check the recordings by screen and feature dropoffs
    Incentivized
    Read full review
    Likelihood to Renew
    Sensor Tower
    Well the fact that the freemium features are all that I need right now, I will most definitely continue to use it on a daily basis. I might upgrade to the pro version in the future if I need more data than what I am getting now. But for now it works great for what I need.
    Incentivized
    Read full review
    UXCam
    No answers on this topic
    Support Rating
    Sensor Tower
    I have not had to contact support a lot of times. The few times I did, I got correct and lengthy responses, but they took some time to answer. Their product is very complete, so unless you have a specific question, you will probably not need to contact support at any time.
    Incentivized
    Read full review
    UXCam
    No answers on this topic
    Alternatives Considered
    Sensor Tower
    We use Google 360 and are able to do a much deeper dive into the activity we see on our apps. I think App Annie is a great starting point product, but for more in depth analytics, something like a Google 360 or Adobe might be better.
    Incentivized
    Read full review
    UXCam
    UXCam provided higher coverage of features than Mixpanel or Inspectlet standalone. In fact, it has the features if you combine both the products which is amazing. In a single integration I can get multiple use-cases covered.
    Incentivized
    Read full review
    Return on Investment
    Sensor Tower
    • App Annie has had neither a positive nor negative impact on our ROI or business objectives. Our team currently uses their free, very limited plan for data discrepancy with our main ASO tool. Otherwise, we have connected our apps and let the data flow in. We go in the account about once every 2-3 months.
    • With App Annie's data we have solidified that our other paid ASO tool we use has accurate data and that we will continue to pay for that tool. So in that regards, App Annie's provided us with a confirmation in our competitor ASO tool purchase decision.
    Incentivized
    Read full review
    UXCam
    • Improved conversions and funnels
    • Better user experience and NPS
    • Achieving our ambitious yearly targets well before year end
    Incentivized
    Read full review
    ScreenShots

    UXCam Product Analytics Screenshots

    Screenshot of Retention analyticsScreenshot of User journey analyticsScreenshot of DashboardsScreenshot of Session replayScreenshot of HeatmapsScreenshot of Screen flows