ServiceNow App Engine vs. Zoho Flow

The best and most stable project management software allows project members to work together and collaborate through documents which is accessible from any place through Cloud services. ServiceNow App Engine provides easy features and setting of the interface security and tools adjustment are excellent as well as the reports which the platform offers.

Incentivized

Zoho Flow helps us greatly in connecting other Zoho apps. We use Flow to connect Zoho Creator with Zoho Books so an invoice is created when a record is entered into Zoho Creator. We use Zoho Flow when certain fields containing data in Zoho CRM to send that data over to the Zoho Creator record. We use it to add a contact from the Zoho Creator record to a list in Zoho Campaigns. Zoho Flow has proved very worthwhile.

Incentivized

• Raising request to the client side .
• Maintaining record of work flows.
• Connecting with other groups in a project.

Incentivized

• Works with all other Zoho apps to connect them together and share data
• User interface and dashboard are nice. Gives you a detailed look into flow history and/or audit of your flows
• The ability to set logic responses and incorporate custom functions makes the app even more powerful

Incentivized

• Sometimes attachments do not get linked with the tickets
• Sometimes updating ticket state causes an issue
• Requires stable internet connection to work smoothly

Incentivized

• A deeper resources section, with more "how-to" videos
• More user functionality to tell you when an app fails, and not just after failing 3 or 5 times in a row.
• Maybe add some scenario flows connecting two apps with examples of how the flow works and benefits a user.

Incentivized

I've reached out to the support team several times with assistance requests in Zoho Flow. Each time the team has answered my questions promptly and accurately. And because we are mainly integrating other Zoho apps their teams are perfectly positioned to solve our problems.

Incentivized

ServiceNow App Engine is an excellent management platform that is very easy to navigate around its clean and straightforward interface and its ability to manage multiple project workflows is excellent and very valuable reports which are easily generated using ServiceNow App Engine capabilities even on scheduling and project budgeting the solution is excellent.

Incentivized

I've used Zapier and both programs are similar. Zapier has deeper integrations or more apps to integrate with but considering Flow's association with other Zoho apps this does it for us!

Incentivized

• It has a positive impact on our business.
• Clients security concerns are solved using service now
• It maintains record of large infrastructure.

Incentivized

• It's part of our Zoho One package, so it's hard to comment on this one.
• Assuming we did pay full price, I would say the ROI would be justified. For our example of sending invoices to Books from Creator saves us a great deal of time.
• It takes a bit of time to configure each Flow but once you get the hang of it the flows really do save time and ensure data quality.

Incentivized