ServiceNow App Engine vs. Zoho Flow

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ServiceNow App Engine
Score 8.2 out of 10
N/A
ServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.N/A
Zoho Flow
Score 7.1 out of 10
N/A
Zoho Flow allows the user to integrate business apps to automate a workflow.
$10
per org / month
Pricing
ServiceNow App EngineZoho Flow
Editions & Modules
No answers on this topic
Standard
$10.00
per org / month
Professional
$25.00
per org / month
Offerings
Pricing Offerings
ServiceNow App EngineZoho Flow
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
ServiceNow App EngineZoho Flow
Top Pros
Top Cons
Features
ServiceNow App EngineZoho Flow
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
ServiceNow App Engine
8.7
3 Ratings
0% above category average
Zoho Flow
-
Ratings
Visual Modeling8.73 Ratings00 Ratings
Drag-and-drop Interfaces9.33 Ratings00 Ratings
Platform Security8.73 Ratings00 Ratings
Platform User Management8.33 Ratings00 Ratings
Reusability8.33 Ratings00 Ratings
Platform Scalability8.73 Ratings00 Ratings
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
ServiceNow App Engine
-
Ratings
Zoho Flow
9.3
1 Ratings
12% above category average
Pre-built connectors00 Ratings10.01 Ratings
Connector modification00 Ratings9.01 Ratings
Support for real-time and batch integration00 Ratings9.01 Ratings
Data quality services00 Ratings9.01 Ratings
Data security features00 Ratings9.01 Ratings
Monitoring console00 Ratings10.01 Ratings
Best Alternatives
ServiceNow App EngineZoho Flow
Small Businesses
Zoho Creator
Zoho Creator
Score 9.3 out of 10
Make
Make
Score 9.1 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.8 out of 10
Zapier
Zapier
Score 8.9 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
SAP Integration Suite
SAP Integration Suite
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ServiceNow App EngineZoho Flow
Likelihood to Recommend
8.7
(4 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
ServiceNow App EngineZoho Flow
Likelihood to Recommend
ServiceNow
The best and most stable project management software allows project members to work together and collaborate through documents which is accessible from any place through Cloud services. ServiceNow App Engine provides easy features and setting of the interface security and tools adjustment are excellent as well as the reports which the platform offers.
Read full review
Zoho
Zoho Flow helps us greatly in connecting other Zoho apps. We use Flow to connect Zoho Creator with Zoho Books so an invoice is created when a record is entered into Zoho Creator. We use Zoho Flow when certain fields containing data in Zoho CRM to send that data over to the Zoho Creator record. We use it to add a contact from the Zoho Creator record to a list in Zoho Campaigns. Zoho Flow has proved very worthwhile.
Read full review
Pros
ServiceNow
  • Raising request to the client side .
  • Maintaining record of work flows.
  • Connecting with other groups in a project.
Read full review
Zoho
  • Works with all other Zoho apps to connect them together and share data
  • User interface and dashboard are nice. Gives you a detailed look into flow history and/or audit of your flows
  • The ability to set logic responses and incorporate custom functions makes the app even more powerful
Read full review
Cons
ServiceNow
  • Sometimes attachments do not get linked with the tickets
  • Sometimes updating ticket state causes an issue
  • Requires stable internet connection to work smoothly
Read full review
Zoho
  • A deeper resources section, with more "how-to" videos
  • More user functionality to tell you when an app fails, and not just after failing 3 or 5 times in a row.
  • Maybe add some scenario flows connecting two apps with examples of how the flow works and benefits a user.
Read full review
Support Rating
ServiceNow
No answers on this topic
Zoho
I've reached out to the support team several times with assistance requests in Zoho Flow. Each time the team has answered my questions promptly and accurately. And because we are mainly integrating other Zoho apps their teams are perfectly positioned to solve our problems.
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Alternatives Considered
ServiceNow
ServiceNow App Engine is an excellent management platform that is very easy to navigate around its clean and straightforward interface and its ability to manage multiple project workflows is excellent and very valuable reports which are easily generated using ServiceNow App Engine capabilities even on scheduling and project budgeting the solution is excellent.
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Zoho
I've used Zapier and both programs are similar. Zapier has deeper integrations or more apps to integrate with but considering Flow's association with other Zoho apps this does it for us!
Read full review
Return on Investment
ServiceNow
  • It has a positive impact on our business.
  • Clients security concerns are solved using service now
  • It maintains record of large infrastructure.
Read full review
Zoho
  • It's part of our Zoho One package, so it's hard to comment on this one.
  • Assuming we did pay full price, I would say the ROI would be justified. For our example of sending invoices to Books from Creator saves us a great deal of time.
  • It takes a bit of time to configure each Flow but once you get the hang of it the flows really do save time and ensure data quality.
Read full review
ScreenShots

Zoho Flow Screenshots

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