ServiceNow IT Service Management vs. unitworx
ServiceNow IT Service Management vs. unitworx
Product | Rating | Most Used By | Product Summary | Starting Price |
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ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year | |
unitworx | Small Businesses (1-50 employees) | unitworx is an all-in-one ITSM software that integrates three modules - IT Documentation, IT Monitoring and IT Ticketing in one system. The vendor’s value proposition is that users will benefit from the interaction of these modules, an easy-to-use interface, pre-defined workflows and many other features. The vendor aims to help users master their daily challenges within their IT organization. According to the vendor, some key features and benefits… | N/A |
ServiceNow IT Service Management | unitworx | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ServiceNow IT Service Management | unitworx | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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ServiceNow IT Service Management | unitworx | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ServiceNow IT Service Management | unitworx | |
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Likelihood to Recommend | 8.2 (78 ratings) | - (0 ratings) |
Likelihood to Renew | 9.0 (13 ratings) | - (0 ratings) |
Usability | 6.3 (11 ratings) | - (0 ratings) |
Availability | 10.0 (1 ratings) | - (0 ratings) |
Performance | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 7.3 (22 ratings) | - (0 ratings) |
Online Training | 1.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (3 ratings) | - (0 ratings) |
Product Scalability | 10.0 (1 ratings) | - (0 ratings) |
ServiceNow IT Service Management | unitworx | |
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Likelihood to Recommend | ServiceNow | eworx Network & Internet GmbH No answers on this topic |
Pros | ServiceNow | eworx Network & Internet GmbH No answers on this topic |
Cons | ServiceNow | eworx Network & Internet GmbH No answers on this topic |
Likelihood to Renew | ServiceNow | eworx Network & Internet GmbH No answers on this topic |
Usability | ServiceNow | eworx Network & Internet GmbH No answers on this topic |
Reliability and Availability | ServiceNow | eworx Network & Internet GmbH No answers on this topic |
Performance | ServiceNow | eworx Network & Internet GmbH No answers on this topic |
Support Rating | ServiceNow | eworx Network & Internet GmbH No answers on this topic |
Online Training | ServiceNow | eworx Network & Internet GmbH No answers on this topic |
Implementation Rating | ServiceNow | eworx Network & Internet GmbH No answers on this topic |
Alternatives Considered | ServiceNow | eworx Network & Internet GmbH No answers on this topic |
Scalability | ServiceNow | eworx Network & Internet GmbH No answers on this topic |
Return on Investment | ServiceNow | eworx Network & Internet GmbH No answers on this topic |
ScreenShots | unitworx Screenshots |