ServiceNow IT Service Management vs. xAssets IT Asset Management Software
ServiceNow IT Service Management vs. xAssets IT Asset Management Software
Product | Rating | Most Used By | Product Summary | Starting Price |
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ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year | |
xAssets IT Asset Management Software | Mid-Size Companies (51-1,000 employees) | IT asset management software with large enterprise scalability and deep configurability to meet the complex requirements of large enterprises. The product provides highly scalable agentless network discovery software, full lifecycle asset management including software asset management, help desk, barcoding, procurement, receiving, disposal and obsolescence, contract management, financials and depreciation, spares, storage and this can be extended easily to new functional areas. | $0 |
ServiceNow IT Service Management | xAssets IT Asset Management Software | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Express edition is free to qualifying customers for a single user. Pricing then depends on additional users and number of assets and discovered nodes. Enterprise edition provides enterprise level scalability, security and configurability suitable for medium and large enterprises. | ||||||||||||||
More Pricing Information |
ServiceNow IT Service Management | xAssets IT Asset Management Software | |
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Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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IT Asset Management |
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ServiceNow IT Service Management | xAssets IT Asset Management Software | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ConnectWise RMM Score 7.9 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | KACE Systems Management Appliance Score 10.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.3 out of 10 | KACE Systems Management Appliance Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ServiceNow IT Service Management | xAssets IT Asset Management Software | |
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Likelihood to Recommend | 8.2 (78 ratings) | 9.1 (1 ratings) |
Likelihood to Renew | 9.0 (13 ratings) | - (0 ratings) |
Usability | 6.3 (11 ratings) | - (0 ratings) |
Availability | 10.0 (1 ratings) | - (0 ratings) |
Performance | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 7.3 (22 ratings) | - (0 ratings) |
Online Training | 1.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (3 ratings) | - (0 ratings) |
Product Scalability | 10.0 (1 ratings) | - (0 ratings) |
ServiceNow IT Service Management | xAssets IT Asset Management Software | |
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Likelihood to Recommend | ServiceNow | xAssets |
Pros | ServiceNow | xAssets |
Cons | ServiceNow | xAssets |
Likelihood to Renew | ServiceNow | xAssets No answers on this topic |
Usability | ServiceNow | xAssets No answers on this topic |
Reliability and Availability | ServiceNow | xAssets No answers on this topic |
Performance | ServiceNow | xAssets No answers on this topic |
Support Rating | ServiceNow | xAssets No answers on this topic |
Online Training | ServiceNow | xAssets No answers on this topic |
Implementation Rating | ServiceNow | xAssets No answers on this topic |
Alternatives Considered | ServiceNow | xAssets No answers on this topic |
Scalability | ServiceNow | xAssets No answers on this topic |
Return on Investment | ServiceNow | xAssets No answers on this topic |
ScreenShots | xAssets IT Asset Management Software Screenshots |